The Loaded Tea Shop Reviews 

707
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing taste, offering a wide variety of flavors. Many appreciate the healthy benefits, including added vitamins, hydration, and sustained energy without jitters, often replacing other beverages. Reviewers frequently highlight the exceptional customer service, noting prompt, personal, and thorough responses that resolve issues efficiently. The ordering process is generally described as easy, with many customers expressing satisfaction with fast delivery and becoming repeat buyers. However, some customers also noted that the product's sweetness can be overwhelming, even after dilution. A few other people also felt that their orders occasionally arrived with missing or damp packets, though customer service typically resolved these concerns quickly.

What people talk about most

Product

Consumers find product to be positive, with many praising the taste, variety of flavors, and health benefits.... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as amazing,... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease and speed of the... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the delicious and amazing taste of the... See more

Response time

Customers consistently report positive experiences with response times, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Loaded Tea Shop drinks taste so delicious, and are very refreshing! I needed a pic make-up from forcing down plain water everyday. What is so amazing is that Loaded Tea has 40 flavors and I found... See more

Rated 5 out of 5 stars

This company represents what small business does!! The online ordering was flawless. The site made sure I got any available deals. The product arrived quickly. The Frog Spit took me back to drinking ‘... See more

Rated 5 out of 5 stars

I’ve placed about 3 orders already and will definitely be a life long customer! Every flavor I’ve tasted so far has been delicious and every one becomes my new favorite! I buy the caffeine free fo... See more


4.8

Excellent

TrustScore 5 out of 5

707 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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4.8

All reviews

(707)

705 reviews in the last 12 months

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Rated 5 out of 5 stars

The Loaded Tea Company is the best…

The Loaded Tea Company is the best flavors I have ever tasted, and it is all natural, all clean. If you are trying to get off sodas this is the way to go. I have received my 3rd order and have not had a bad flavor. BUT my favorite is Bahama Mama. The employees work hard at getting your order out in a timely and efficient manner. My last order was delayed and TLTC was on top of it with an explanation on what's going on. They never missed a step. I highly recommend The Loaded Tea, they are amazing and I do not believe you will be disappointed. A score out of 10, I would give an 11. Great job.
Praying God's richest blessing for you and yours

23 June 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is absolutely…

The customer service is absolutely amazing!!!I received my order and some of the packets were solid and not a powder. I reached out and heard back immediately. I was asked which ones were affected and if I could send pictures. I did this and before even getting an email, I received an automated shipping confirmation and they replaced the whole order and not the ones that were mostly impacted. I then got the customer service email thanking me and letting me know they were shipping new product soon. My interactions with them have been nothing but positive and I am so excited to try my new teas!!! I also love that I can order many different flavors and not have to deal with an entire order of the same flavor, especially if there would be one I’m not fond of. I will definitely recommend trying them out!!! Thank you for your wonderful customer service!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been caffeine sensitive for…

I have been caffeine sensitive for years ., and I finally found that perfect drink of healthy ingredients and wonderful taste . The customer service is great and so friendly , on time deliveries . Get you some Loaded Tea you will be glad you did !!!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer care!!!

There was a discrepancy in my order so I reached out via email. Not only was the response timely but my order was corrected ASAP. Phenomenal product AND customer care! Will be buying again and again and again!!!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

I reached out to The Loaded Tea Shop to check on the status of my order. I had not received the teas yet. They were very quick to get back with me. They told me they saw the delivery date. I explained I had not gotten them. They quickly got on it and resent them to me. I received them yesterday. The customer service is phenomenal. And so are the teas. I have been doing the caffeine free ones and I absolutely love all of the flavors I have tried. I have not had any bad flavors yet.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Not sure if I'm addicted or obsessed…

Not sure if I'm addicted or obsessed with The Loaded Tea it is honestly so delicious. 4 orders in. My favorite "right now" are Watermelon Sugar, Coco Watermelon and Candy crush. If you find yourself having questions or need help, their customer service is top tier. Lightning fast response and very helpful! Definitely a lifetime customer and supporter.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

So glad I tried this product

Reasonably fast shipping & moderate costs(there's always promo options available to purchase for around $4 a packet- free shipping over $20)... but the taste! Its so good! I tend to make my packet in a pitcher so it may br considered more diluted than what the instructions call for but thats just my preference. Its sweet but not too sweet and quenched my thirst so well! Realizing there's literally no sugar in it is mind blowing!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer for life!!!!

This tea is delicious. Not only is it affordable, it helps me increase my water intake and steady energy all day. I love the different flavors and colors keep me coming back for more. I’ve ordered numerous times and always happy with every purchase.

Customer service is second to none. My inquiries were answered promptly and results were satisfactory.

Thank you Loaded Tea, I am a customer for life.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I love Loaded teas

I love Loaded teas! They have so many amazing flavors. I tried them all and now I just order the ones I love. I don’t even like the taste of coffee ☕️ anymore. The loaded tea gives me energy all day. No crash and no added sugar.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Loaded Tea Shop super fans

My daughter and I used to frequent mega tea shops, and we loved everything about them—except the cost. When we discovered the Loaded Tea Shop, which offered a similar product at a more affordable price and the convenience of making our teas whenever we wanted instead of waiting for our usual shops to open, we were excited to give it a try.
After our very first order, we knew we had found our forever tea shop! The variety of flavors is incredible, and there's truly something for everyone. One of our favorite additions is the caffeine-free option, which gives me peace of mind knowing my daughter can enjoy a second tea later in the day.
If you're looking for delicious, more affordable tea options, an amazing selection of flavors, and caffeine-free choices, I highly recommend the Loaded Tea Shop. It has become a favorite in our home, and we couldn't be happier!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

This is the best tea EVER

This is the best tea EVER! The customer service is top-notch! Very pleasant and accommodating to work with! I am ordering my 2nd 20-flavor packet and love, love, love them! The best part is there is no a-word as sweetener. The vitamins and aloe are a huge plus! Give them a try, you will not be disappointed!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve tried a lot of “healthy” drinks

I’ve tried a lot of “healthy” drinks, but The Loaded Tea Shop has completely won over my family. Their teas taste AMAZING, and I love that they’re sugar-free and zero calories without sacrificing flavor.

I wanted my kids to enjoy them too, so I ordered what I thought was the caffeine-free version. When it arrived, I realized I had accidentally selected the caffeinated option. I checked their policy and reached out, expecting them to simply tell me there was nothing they could do. Instead, they looked into my order, confirmed that I had clicked the wrong option, and then did something I didn’t expect—they wanted my kids to be able to experience their product, so they shipped out a new caffeine-free pack for us.

That level of customer service is rare these days. They didn’t have to do that, but they chose to put their customers first.

Not only have they created an incredible product that tastes even better than we expected, but they’ve also built a company that genuinely cares about the people buying it.

They’ve earned customers for life with our family. I truly hope they continue bringing this same energy, kindness, and commitment to every customer because it’s what sets them apart. Thank you for going above and beyond!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

If I could give a 10-star rating I…

If I could give a 10-star rating I would! Why?
1* Husband actually is also using the product!
2* Bang for the buck; I like mine less sweet so one packet makes me three 40 ounce bottles.
3* Friends also like it and loved the samples I shared so much they’re going to order their own!
4* Friendly, positive, customer oriented team. Original order was delayed due to problems at DHL shipping. TLTS took responsibility, sent me new package and kept me incredibly informed the entire time. Got second package quickly and was asked to keep the original package when it finally did arrive.
5* They actually check and answer Emails.
6* They’re solution oriented; they really DO want us to be happy customers! See *4!!
7* Alicia (founder and owner) is an active member of the company team and engaged in all aspects that go into owning a startup company.
8* Don’t even get me started on the names of the different flavors (hahaha)! Brilliant!
9* Let’s DO talk about endless flavors and the ability to create new ones by mixing packets together!
10* Because faith, family, and focus are the key components of the ‘Why’ The Loaded Tea Shoppe was created.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

These Loaded Teas Are The Best!

I can't Thank The Loaded Teas enough for creating these wonderful and delicious teas! They are amazing! I also want to give a shout out to their amazing customer service team for their quick replies to questions, and for the great deals they offer and the fast mail time once you place an order! If you haven't tried them yet, you need too! They are absolutely the best drinks I have tried!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

The loaded tea shop top notch!

The loaded tea shop is a top notch product with top notch customer service. All of the flavors I have tried have not disappointed! My teenage grandson loves your product too! I can not leave my drink sitting around or he drinks it all!! I haven’t had any desire for any of my favorite zero sugar sodas since discovering your product too! Thank you! Thank you! Jill J

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered several times from here

I have ordered several times from here. My last order was delayed for several days and they reached out to me to keep me posted on updates on when my package should arrive. They answered my questions in a timely manner. I recommend there products. I will be ordering from them again.

12 June 2026
Unprompted review

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