The Loaded Tea Shop Reviews 

708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing taste, offering a wide variety of flavors. Many appreciate the healthy benefits, including added vitamins, hydration, and sustained energy without jitters, often replacing other beverages. Reviewers frequently highlight the exceptional customer service, noting prompt, personal, and thorough responses that resolve issues efficiently. The ordering process is generally described as easy, with many customers expressing satisfaction with fast delivery and becoming repeat buyers. However, some customers also noted that the product's sweetness can be overwhelming, even after dilution. A few other people also felt that their orders occasionally arrived with missing or damp packets, though customer service typically resolved these concerns quickly.

What people talk about most

Product

Consumers find product to be positive, with many praising the taste, variety of flavors, and health benefits.... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as amazing,... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease and speed of the... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the delicious and amazing taste of the... See more

Response time

Customers consistently report positive experiences with response times, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Loaded Tea Shop drinks taste so delicious, and are very refreshing! I needed a pic make-up from forcing down plain water everyday. What is so amazing is that Loaded Tea has 40 flavors and I found... See more

Rated 5 out of 5 stars

This company represents what small business does!! The online ordering was flawless. The site made sure I got any available deals. The product arrived quickly. The Frog Spit took me back to drinking ‘... See more

Rated 5 out of 5 stars

I’ve placed about 3 orders already and will definitely be a life long customer! Every flavor I’ve tasted so far has been delicious and every one becomes my new favorite! I buy the caffeine free fo... See more


4.8

Excellent

TrustScore 5 out of 5

708 reviews

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1-star

No recent history of asking for reviews

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Replied to 79% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(708)

705 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service!!

I placed my first order with the Loaded Tea Shop and one of my packets was busted open when it arrived. I emailed customer service and they replied within hours and already had my replacement being shipped out—no charge! The customer service is top notch! I tried my first one today—Bahama Mama—and it’s SO good! I’ll be a repeat customer for sure!!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Placed my very first order…

Placed my very first order not realizing they were doing a limited drop the next day. I emailed to combine orders, they sent 3 extra for me. They answered my email incredibly fast as well. Customer service 10/10

3 July 2026
Unprompted review
Rated 5 out of 5 stars

teas are very good :)

Their teas are very good. I was never a coffee person and taking 10 supplements for different vitamins gets tiring after years. This tea has everything. Working all day it’s very hard to eat the right food to get vitamins and surviving off energy drinks is unrealistic and unhealthy with a heavy crash. It takes a lot to impress me and these definitely impress me. I’ve always been a nut with health products, I’m glad these teas check a lot of boxes to make day to day easier. It helps with energy and super flavorful:)

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I was seeing Loaded Tea all over social…

I was seeing Loaded Tea all over social media and it got me curious. The cost was reasonable, especially with discounts that are out there.

My first—- of many!- order arrived quickly and I loved the variety pack. Personally, it’s strong tasting so I only use 1/2 packet per 40oz tumbler. I have enjoyed all of the flavors I’ve tried. Though my absolute favorite was a special edition watermelon. There hasn’t been one that I dislike!

It has been many weeks since I’ve had my last soda. This helped me kick my habit. Loaded tea is so much better for me and I don’t deal with the crashes in the afternoon.

So if you are wondering—- should I try this? Yes! Yes you should!

3 July 2026
Unprompted review
Rated 3 out of 5 stars

Packaging Sucks!

Update: Customer Service promptly responded to my email with a satisfactory resolution. Hopefully future packaging will be better because I like the tea. Original: I like the tea but the packaging sucks. I ordered 24 packets. 10 were shoved in a zip lock bag, 9 in the other, and 5 in the last. The packets in the 2 larger bags are a crumpled up mess. One is leaking as there is powder everywhere. Far too expensive for this type of poor packaging. While I like the taste, not sure I will order again.

2 July 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Jamie,

Thank you so much for updating your review! We're really grateful you gave our Customer Experience Team the opportunity to make things right.

We're also thankful for your feedback about our packaging. We take comments like yours very seriously and have already started an investigation into our packing process. Our goal is for every order to arrive in perfect condition.

It means a lot to hear that you enjoy our Loaded Teas, and we truly appreciate your support. We can't wait for you to enjoy your next order!

Rated 5 out of 5 stars

Loaded tea Junkie…

We had a loaded tea shop in Mississippi when I lived there and I fell in love with them, best clean energy I had ever had, then we moved away and I couldn't find anything comparable. I have always wanted to be able to make them in the comfort of my own home but there was never a product available like that, then I found the loaded tea shop, they are the best tasting I have had since we moved. I wish they had a watermelon cucumber but what can a girl do. I love all of their flavors. I am completely off coffee which I love love coffee but just have no desire for it or soda anymore. I feel better during the day and I dont crash in the afternoon anymore. It is such an amazing product I would be lost without them!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order and received it very…

I placed an order and received it very quickly. My order was missing a few items and I reached out to the customer service team and they responded very quickly and had me a new order on the way within minutes. This was my first time trying the loaded teas and they were just as described, tasted good, and had me hydrated and with energy!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Just wondering if anyone else gets…

Just wondering if anyone else gets headaches and extreme jitters after drinking one of the teas?

2 July 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Brenda,

We're so sorry to hear this was your experience. We know how disappointing it is when a product doesn't meet your expectations.

Everyone responds to caffeine differently, and our regular Loaded Teas contain 200 mg of caffeine per serving, so they may not be the right fit for everyone.

We'd love the opportunity to learn more about your experience and see if there's anything we can do to help. Please reach out to our Customer Experience Team by email, and we'll be more than happy to assist you.

Thank you for sharing your feedback. We truly value every customer, take concerns like this seriously, and appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Excellent customer service

I had an order that shipped out quickly, however an issue was experienced with the shipping company and my order was lost. The company was happily willing to reship my order. My daughter and I really love the product, so we're very excited to receive it.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

My latest order was lost by DHL. Within minutes of notifying the folks at Loaded Tea they had not only responded but sent out another order! These teas are my absolute favorites for flavor and now they are my favorite for service as well!! 5⭐️

19 June 2026
Unprompted review
Rated 5 out of 5 stars

OMG I never leave reviews but for this…

OMG I never leave reviews but for this I MUST!

I was addicted to soda and hate water after trying the sassy sissy flavor in Florida at a food truck I found there website and have tried 20 of the 40 flavors!

I like most of them the ones I dont care for are the berry based I still have 20 more to try but I havent had a soda since and im now addicted to this loaded tea which is actually good for you unlike soda!!!!

Fast shipping and great customer service I made a mistake on my address they fixed it right away.

For those who complain about it not tasting like tea for me thats the reason I like it lol I dont like herbal tea at all so if you expecting a herbal traditional tea flavor DON'T It's more of a vitamin water but more sweet if its too sweet just add more water some people use half a packet one pack in 32 Oz is perfect for me !

1 June 2026
Unprompted review
Rated 5 out of 5 stars

LOST PACKAGE and Awesome Customer Service!

I'm pretty sure my local postal service lost my package from The Loaded Tea Shop🥹, or kept for themselves (jk), but it is that good 😁. After trying to track my package down for a few days through USPS once it was marked delivered with no luck- I contacted The Loaded Tea Shop customer service and they automatically said no problem we will resend your order, mind you they aren't the ones that lost it. I asked if I could at least pay the difference for alternative shipping, and was told No, that was already taken care of. That was definitely more than they were obligated to do! Our household is very sad to be without our favorite drink for a few days, but their company has just gained some very loyal customers. We might be a little dependent on these teas.😉

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Your loaded tea flavors are very…

Your loaded tea flavors are very amazing!! I love the vitamins they help me with my flare ups on my feet. I have few favorites I already have some favorites it’s the Bahama mama and the mermaid along with Miami vice. I am trying the others as well. I will say they do make a lot drinks lol. I can sip
On one all day long and drink
Lot more plain water as the summer heat comes on. I hope you all know each flavor is different and they do taste like the flavor it says on the package. If you drink the Cindy love your taste strong okay but use half the package lol. They are really drinks.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I tried loaded tea

I tried loaded tea, not even a month ago, and absolutely love it. I have re-ordered four times already. When they dropped the new flavor watermelon rock candy, I couldn’t get enough of it, so I ordered it again. It’s sold out within a day. Since drinking loaded tea, I have stopped drinking coffee and only had two cans of soda, which is crazy. I give loaded tea five stars and would recommend it to everyone, you need to try this product you will be amazed.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I love these teas

I love these teas! I have ordered 3 times already! They make me drink more water. I put about 1/2 tsp. In a large glass and it is sweet enough! So I get about 3 or 4 drinks out of 1 packet. I do wish they would have the watermelon rock candy available all the time!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

GREAT all away around!

GREAT tasting products which actually DO give me some energy! Great customer service as well! Quick delivery. I HIGHLY recommend and I WILL be buying from them again!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Grateful for fast acting customer service

I ordered for the first time. I can't wait to get my product. And as I ordered, I noticed that my bank account went through twice. I emailed immediately and asked them to please make sure that I didn't get charged twice. They emailed me back right away. It was the problem was fixed. My order went through without the discount, and then they went back in canceled.That and gave me the discount.I'm grateful for that.I can't wait to try my product and I will do a review on that as well.Have a great day

30 June 2026
Unprompted review

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