Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
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Review summary
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My earlier disappointment that your AI picked the wrong postcode for my shipment (no added human oversight), turned to joy as Luis eventually intervened and a replacement shipment was sent to me at no... See more
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I must say this was the most confusing place to purchase coins lol. I would place an order, pay, then receive an email notifying me that my order has been canceled! It took time till I realized yo... See more
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Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
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Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5K reviews
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Reply from The Koin Club
Hi Mick,
Thank you for taking the time to share your feedback. We are sorry to hear that you are not happy with our pricing. We appreciate you letting us know and will be passing your comments on to the relevant team.
Kind regards,
Looks great love it very nice thank you
29 September 2026
Reply from The Koin Club
John,
We are so glad to hear that you are happy with the appearance and quality of your purchase! Thank you so much for taking the time to share your wonderful feedback with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
A good collection
28 September 2026
Reply from The Koin Club
Hi Gérald, thank you! Delighted the collection has gone down well.
One of the best coin collectors out there
The coin club is very good site for being able to get exclusive coins wide range of the foot ones and the customer services is extremely helpful when having a problem and will keep in touch until the problem is sorted
28 September 2026
Reply from The Koin Club
Ian,
Thank you so much for your fantastic five-star review! We are delighted to hear that you enjoy our wide selection of exclusive pieces and that our support team was able to assist you every step of the way until your issue was fully resolved. Providing attentive, dedicated service and a great collection is always our top priority, and your kind feedback means the world to us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Don’t like the extra charges
28 September 2026
Reply from The Koin Club
David,
We appreciate your time and feedback regarding the additional fees you experienced. We are currently reviewing our pricing transparency to ensure all costs are clear to our customers prior to purchase.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Really like The Koin Club but some things need tweeking
I love the coins I have received from here. The prices are great aswell. Some are gifts and some just for me. I have a couple of issues however. 1) When you start a collection, they usually have a starter coin in the pack but then it takes forever to get anymore. And when you buy them separately or individually, you don't get the certificates with them even though they are part of the collection. 2) Apparently postage is done via Tiktok and you pay £3.99 once per live feed and your items come all together in the same package. But when you return anything the postage is paid per item so gets deducted off your refund. After all the deductions from the refund you end up with very little from the item itself. I have never had to pay for returning an item especially when it says on their website that returns are free within 30 days. It works out better for me to keep the items I want to return even though I have doubled up on some of them by mistake.
3) Some of the items have a value of £16 but they start the auctions for them at £8 starter but then you have an item that's value is £40 and starts at £1. I like the price for delivery and that you only pay it once. The service on Live is really good. They answer all my questions that they are able to. My orders have all arrived within a few days and customer service are good usually aswell. I am missing one of my starter coins from my James Bond 007 collection which is a Christmas gift and haven't received it even though I have sent pictures and they told me they will sort it. Also they haven't had any of the rest of any of my collections on the live shows and I have lots of collections that need filling.
28 September 2026
Reply from The Koin Club
Hi Tony, thank you for taking the time to set all that out — it is useful feedback and there is more in there than I can answer properly in a review reply. I will write to you directly to go through it, including the missing starter coin.
Kind regards,
Really dislike what you done to the…
Really dislike what you done to the shows. Not only is it now boring but putting up the prices everyday is just a p..s take.
28 September 2026
Reply from The Koin Club
Hi Damien,
Thank you for taking the time to share your feedback. We are sorry to hear that you have not enjoyed the recent changes and that you are unhappy with our pricing. We appreciate you letting us know and will be passing your comments on to the relevant team.
Kind regards,
Reply from The Koin Club
Gareth,
We are so pleased to hear that you are happy with your purchase, our service, and the speedy arrival of your order. Thank you for taking the time to share your positive feedback with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Hi Norman, thank you! Glad the delivery went smoothly. Enjoy the coins.
I personally have always been impressed…
I personally have always been impressed with the coins I have bought and I think the price I pay for them is fair. Of course I would like to get them for less but I don't think I will, and I do look around....
28 September 2026
Reply from The Koin Club
Nigel,
We are glad you enjoyed your experience with our collection and appreciate your feedback regarding our values. We understand that finding quality items at reasonable rates is important to collectors, and we know everyone appreciates a great deal. It is wonderful to hear that our offerings stand out positively during your search. Thank you for choosing us for your purchases; we look forward to serving you again soon.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great item and love the coin to bits
Great item and love the coin to bits! Would highly recommend.
28 September 2026
Reply from The Koin Club
Matt,
We are so happy to hear that you love your new item so much! Thank you for taking the time to share your kind words and for your wonderful recommendation.
If there is anything more we can do to support you, our team is always available via live chat, email, or Messenger.
The Koin Club
always great service
always great service. item description is always spot on. never had a problem with Koin Klub.
28 September 2026
Reply from The Koin Club
Robert,
We are so delighted to hear that you consistently receive excellent service and find our product details accurate. Knowing that you have always had a smooth and hassle-free experience with us means so much. Thank you for taking the time to share your positive feedback and support!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great service
The whole prosses is really easy and safe. I love receiving my coins in the post. A great service every time
28 September 2026
Reply from The Koin Club
Janet,
We are so pleased to hear that you found the ordering process smooth and secure, and that you enjoy getting your deliveries in the mail. Thank you so much for sharing your wonderful feedback about our service!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Koin Club Experience - Excellent service and professional…
Excellent service and professional throughout.
28 September 2026
Reply from The Koin Club
Graham,
We are thrilled to hear that you had such a wonderful experience with our team. Providing professional and top-quality assistance is always our goal, and your kind words are truly appreciated.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
My coin arrived today as per…
My coin arrived today as per notifications I had received and again it was in excellent condition and presentation. Absolutely worth the investment
25 September 2026
Reply from The Koin Club
Robert,
We are thrilled to hear that your parcel arrived right on schedule following your delivery updates. It is wonderful to know you are so pleased with the outstanding condition and overall display of your newest piece. We truly appreciate your feedback and hope you enjoy your item for years to come.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Very happy with the last 2 coins both…
Very happy with the last 2 coins both with subscription payment and quicker delivery, less delay than previous items.
15 September 2026
Reply from The Koin Club
Richard,
We are delighted to hear that you are so pleased with your recent coin additions. It is wonderful to know that the subscription payment option and improved delivery speeds provided you with a great experience. Thank you so much for sharing your positive feedback with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
The coins are excellents
The coins are excellents. But the wrapping in how it arrives to me is not adequate. Great coin bad package. Once the coin arrived with the page age retaped and coin broken. WAs replaced by the Koin club quickly one I torn off the card while trying to open the package, hope to have a new card to replace this one. The envelopes shop be in a larger size and better protection inside. This being said the loins are so nice this will not stop me from buying them
14 September 2026
Reply from The Koin Club
christian,
We are happy to hear that you find the coins to be excellent and that you intend to continue purchasing them. Thank you very much for taking the time to share your feedback with us.
We appreciate you bringing the issue regarding the outer materials to our attention. Delivering items safely is important to us, and we recognize that difficult-to-open or undersized mailers can lead to accidental damage to the items inside, including the presentation cards. We are actively reviewing our standard dispatch materials and padding to ensure that future shipments provide much better protection for every item.
Regarding the damaged display card you mentioned, our team is always ready to assist with replacing components that have been damaged during transit or opening. We are glad our previous resolution was swift, and we remain dedicated to ensuring your collection stays in pristine condition. Your suggestions for larger envelopes and stronger internal protection have been passed directly to our packaging department for immediate review. We look forward to providing you with a much improved delivery experience on your next order.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great service and quality
First time I by from The Koin Club and was more than happy with the service will definitely shop again. Thank you
11 June 2026
Reply from The Koin Club
Tommy,
Thank you for sharing your experience with us. We are delighted to hear that your very first purchase went so smoothly and that you were so pleased with the level of service provided. It is wonderful to know that you plan to return in the future, and we look forward to welcoming you back again soon.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Mike,
We are glad you enjoyed our polite, quick, and accurate service. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Coins are absolutely beautiful love all…
Coins are absolutely beautiful love all of them would recommend to everyone who interested in coins
14 September 2026
Reply from The Koin Club
Janice,
We are so pleased to hear how much you love your new coins and that you find them so beautiful. Thank you so much for your wonderful feedback and for recommending us to fellow coin enthusiasts!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
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