Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
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Review summary
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My earlier disappointment that your AI picked the wrong postcode for my shipment (no added human oversight), turned to joy as Luis eventually intervened and a replacement shipment was sent to me at no... See more
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I must say this was the most confusing place to purchase coins lol. I would place an order, pay, then receive an email notifying me that my order has been canceled! It took time till I realized yo... See more
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Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
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Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5K reviews
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Another great coin
Another great coin to add to my collection collection very fast delivery and well packed
8 October 2026
Checkered…
Took ages to get a response via email or Facebook messenger. The website live chat doesn’t work and there is no other means of contacting apart from the aforementioned.
Even when I did get a reply, subsequent support had long periods between.
Initial 3 email support replies were all AI generated.
When my order arrived, the envelope was empty, so I needed to contact again… but then, thankfully, I did get a quicker response.
The website does ‘trick’ one into long subscriptions of future collection releases if one doesn’t read the small print - which I did! Postage is also a little odd, with an additional (nearly) £2 fees applied automatically for protection… which, again, is a catch if not aware!!
All that said, the support I have received in both places was always very kind, helpful and did resolve the various problems and requests… in the end.
I feel it is a bigger issue than the customer service team - the company itself is not run efficiently enough on this side of things. But, that is of course just speculation!
9 October 2026
Great quality products
Great coin ordering straight forward information about new release coins excellent pre sell dispatch and delivery excellent communication is very good coins are always as described and a great addition to my collection
8 October 2026
There has been no explanation as to how…
There has been no explanation as to how much these coins are. Nothing to what you can choose to buy. Just money taken from my bank account. Not satisfactory at all. A complete mess.
8 October 2026
Excellent service
Coins are as described, beautiful and historic . Only had one problem in the past and your company corrected the mistake immediately. Excellent job. Thanks again
8 October 2026
Coin I didn't receive.Plus no reply to my last email
I didn't receive my coin do you do photos or a signature that it was delivered because mind wasn't delivered bye
29 September 2026
Once again an outstanding service from…
Once again an outstanding service from ordering online to the delivery through my door.
Cant fault your team & once again an excellent service
7 October 2026
Great service
8 October 2026
got there in the end!
Great response from the customer service team after initial difficulties with an order
8 October 2026
50p coins Always receive in good condition and…
Always receive in good condition and well packed plus normally with short delivery
8 October 2026
Great service delivering great coins
25 November 2025
Always looking after the collectors…
Always looking after the collectors with the 50p for 50p offers, The Royal mint have had a very big price hike so can't afford the packs anymore. The Koin club is helping me to carry on with collecting!
8 October 2026
Easy to purchase coins as well as track…
Easy to purchase coins as well as track delivery. Thank you!
24 September 2026
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