Brought in a dashcam with a stuck sd card, and asked whether they would be able to open it up and remove it for me. The technician that did it, Ollie, completed it really quickly (less than 2 min... See more
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See what reviewers are saying
I have used the IT Store for more than 10 years and previously found their services reliable, informed and competitive. I've also recommended them to lots of people. However I bought a Macbook... See more
Super helpful and super knowledgable Mac Experts The Mac I'm typing this on comes from The iT Store. It was a great value refurb in great condition. They also did a fantastic job of taking the good p... See more
What a delightful experience to be attended to by a young man with an excellent attitude, incredibly knowledgeable and genuine helpfulness. I popped in to the store with a faulty MAC book charger. Old... See more
Company details
Information provided by various external sources
The iT Store offers Support, Repairs, Upgrades and Training for iPhone, iPad, iMac, MacBook Pro and Air and other Apple devices in our Canterbury Store
Contact info
16b Burgate, CT1 2HG, Canterbury, United Kingdom
- 01227455250
- info@theitstore.com
- www.theitstore.com
4.3
Excellent
407 reviews
Hasn’t replied to negative reviews
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Great service.
8 January 2022
Unprompted review
Excellent service
Excellent service ! And always there to help ! Many thanks !
5 January 2022
Unprompted review
Helpful staff in Canterbury store
Visited the Canterbury store because my inphone had issues with the power connection. Staff were very helpful and cleaned it to solve the problem - no charge. Can't ask for more than that.
20 December 2021
Unprompted review
Battery Replacement
My mother had an iPhone. Nothing wrong with it, iOS up to date. All she needed was a battery replacement. The IT store not only had one but replaced it with the minimum of fuss.
I’ve found a new store to frequent.
19 December 2021
Unprompted review
My daughter dropped her iPhone in the…
My daughter dropped her iPhone in the toilet. I phoned the IT store and dropped her phone off to see what they could do. Thankfully it just needed a new screen. (This had been replaced once before and was never right). Turns out it was a cheap screen. The staff were friendly, knew what they were talking about and kept me informed at all times. Will definitely use again (hopefully I won't need to!). Think I might buy my next iPhone from them though!
11 December 2021
Unprompted review
I have a working laptop again wahoo!
I have a working laptop again wahoo!! Really fast turn around, great communication, really friendly staff :) Thanks again !!!
9 December 2021
Unprompted review
Great service and very well priced - Highly Recommended
Great service and very well priced. Replaced a battery and repaired a 2011 MacBook Air. Apple wouldn’t look at it because if it’s age - now back in perfect working order. Highly recommend the IT Store. Thanks very much
30 November 2021
Unprompted review
Charging issue
Everyone at the IT store was so helpful and friendly when I needed their help to fix my laptop charging function. 10/10 customer service and fixed the problem at a very reasonable price.
6 November 2021
Unprompted review
Excellent service
Excellent service -professional, helpful, informative and most importantly successfully repaired my laptop (MacBook Air 2015) which Apple authorised dealer was unable to do
24 October 2021
Unprompted review
Extremely knowledgeable and friendly staff.
Spilled some water on my mac about a week ago now and definitely made the right choice going to “The iT Store”. Staff were very friendly and knowledgeable, and did their best to explain the risk my computer might be facing as well as how they hoped to tackle the issue. They repaired damage in one day, for which i was extremely thankful, and overall offered as good an experience as one can have repairing a device.
19 October 2021
Unprompted review
All good and quick.
12 October 2021
Unprompted review
I had some work done on my phone by…
I had some work done on my phone by another company in Dundee. They provided a very poor service with no guarantee, and really couldn’t care less. I did have an issue with the screen they fitted, but once I had paid for the screen, they wanted no more to do with it and refused to help.
Visited the iT store in Reform Street following a recommendation in an effort to sort my phone properly. Both Kevin and Mark that work there were so helpful, professional and knowledgable with very reasonable charges. Nothing was too much bother for them, and they came over as completely genuine, with a guarantee on their products. So far it seems perfect. It was really refreshing to speak to people who listen and actually care about their work. Well done guys, if you keep that up you will be very busy in to future I’m sure. Thank you.
8 October 2021
Unprompted review
Friendly and efficient service at a…
I had a good experience with the iT Store and would go back again.
7 October 2021
Unprompted review
Laptop repair
The staff were super helpful in telling me what was wrong with my laptop and were upfront about how long the repair would take and the cost. They were also very reliable in keeping to the timeframe set out. I got my device back on the exact day they had said with no delays. They were so lovely and helpful during the whole process and very professional. I couldn't be happier with the work they did.
6 October 2021
Unprompted review
Excellent service
Excellent service
Professional, courteous and timely
Competitive pricing, great resource to have in Canterbury
5 October 2021
Unprompted review
The team at The IT Store
The team at The IT Store, Dundee did a fantastic job fixing a MAC Book Air after it crashed suddenly and revamped an old machine and managed to save my data. Turn around was so impressive and the service reassuring and professional. These guys really know their stuff. Great value for money too. Love all those Apple refurbished products on show too. Lots of bargains here. If I could give these guys six stars I would.
18 September 2021
Unprompted review
Very genuine team that I met twice now
Very genuine team that I met twice now. Very helpful and knowledgable. Didn't cost the earth!
10 out of 10
11 September 2021
Unprompted review
Excellent service very knowledgeable…
Excellent service very knowledgeable staff very friendly and attentive more than happy to recommend
3 September 2021
Unprompted review
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