The Gift of Cake Reviews 

1,444
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

My mum has sent me many cakes from this business and they never fail to be special and delicious. Even my friends come knocking on my door to see if I have any left if they know I have received one. I... See more

Rated 5 out of 5 stars

Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes... See more

Company replied

Rated 5 out of 5 stars

I have used The Gift of Cake several times now. Not only are the cakes delicous, they are delivered on time and in safe and secure packaging.Definately recommend for a special birthday/anniversary o... See more

Rated 5 out of 5 stars

This was a most unexpected but very welcome gift from my step-daughter. The cake arrived well packaged, in an attractive tin, with all the accoutrements for a birthday celebration. I thought it was... See more

Company replied

Company details

  1. Cake Shop
  2. also in
  3. Bakery
  4. Corporate Gift Supplier
  5. Gift Shop
  6. Grocery Delivery Service
  7. Internet Shop

Written by the company

Nothing says ‘you’re great’ quite like a cake delivered straight to someone’s doorstep. Handmade, beautifully gift wrapped, and downright delicious. The perfect way to make someone feel extra special. If you’re looking for UK cake delivery, maybe to send a birthday cake, then take a look at our lovely range… Next day delivery available in Mainland UK. 10% off your first order. See our website for details. Check out our corporate page for discounts on bulk orders. Perfect for treating clients or team members.


Contact info

  • Unit 1, Rocklands, Exeter Road, Kingsteignton, TQ123HX, Newton Abbot, United Kingdom

  • www.thegiftofcake.com

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,444)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The very best vegan cake

Very quick service. Amazing cake and packaged beautifully

23 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service to be very quick and that you enjoyed the amazing cake we provided.

Our team takes great pride in delivering exceptional products and service to our customers. We believe that the presentation of our cakes is an integral part of the overall experience, and we're delighted that it added to your satisfaction.

Warm regards,

Ellie

Rated 5 out of 5 stars

Excellent service!!

Excellent service!!!
Cake was super delicious. It was the first time I tried sending a birthday cake from the Gift of Cake and I am super satisfied. It will definitely be my first choice for surprise deliveries in future.

22 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with our service and that the birthday cake was a hit. It's wonderful to know that our efforts to provide a delightful experience for our customers, especially for special occasions like birthdays, have been successful.

Thank you for choosing the Gift of Cake, and we look forward to serving you for many more celebrations to come.

Warm regards,
Ellie

Rated 5 out of 5 stars

Incredibly fast delivery and the vegan…

Incredibly fast delivery and the vegan chocolate pistachio cake was sublime!!

20 November 2023
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Reply from The Gift of Cake

Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our service and that you enjoyed your vegan chocolate cake.

Warm regards,
Ellie

Rated 1 out of 5 stars

Courier problems on a Friday might not be addressed until the Monday

Unfortunately DPD delivered to somewhere yet to be identified, certainly not the address on the package. As it was a Friday and slightly after office hours by the time I found out, there was no hope of any support from The Gift Of Cake until the following Monday. I have since requested a refund as the moment has passed and the attendees had gone their separate ways again

13 November 2023
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Reply from The Gift of Cake

Hello,

I'm very sorry to hear that DPD have misplaced your parcel. I can appreciate how disappointing this is for you and we hate for our customers to be let down at the final stage of the process.We have since raised the issue with DPD and you have been refunded.

Rated 3 out of 5 stars

very nice cakes albeit very expensive…

very nice cakes albeit very expensive but delivery charge very high at £23 for 2 cakes in one box

17 November 2023
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Reply from The Gift of Cake

Hi John,

Thank you for your review.

A member of our customer service team will reach out to you shortly regarding your deivery fee. We urge all customer wishing to place an order for two or more cakes that aren't bundled to get in touch with us before placing their order.

I am very happy to hear that you enjoyed your cakes.

Kind regards

Rated 5 out of 5 stars

Wonderful cake

Very fast on time delivery for wifes birthday. wonderful tasting fresh cake in perfect condition. Everyone loved it - best carrot cake I have ever had. Thank you.

19 November 2023
Unprompted review
The Gift of Cake logo

Reply from The Gift of Cake

Thank you so much for sharing your positive experience! We're thrilled to hear that your delivery arrived on time for your wife's birthday. We're equally delighted that the carrot cake was a hit and hope to see you back at The Gift of Cake one day soon.

Warm regards,
Ellie

Rated 5 out of 5 stars

Yummy cakes! 😋

Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes rather than fancy patisserie but great price value and worth every scrumptious mouthful! Highly recommend and will defo buy again. Yummy 👍😋

16 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

Thank you for the recommendation and for your wonderful review! As a small business, this really means a lot to us.
We look forward to delivering more cakes for you again in the future.

Warm reagrds,
Ellie

Rated 5 out of 5 stars

I ordered the vegan chocolate cake for…

I ordered the vegan chocolate cake for my son for his birthday. He was thrilled with it, beautifully packaged and tasted amazing. Ordering online was easy and the cake was delivered exactly as requested.

7 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your son enjoyed the vegan chocolate cake for his birthday. It's always rewarding to know that our efforts are appreciated.

We're committed to making the ordering process as seamless as possible, and we're glad to hear that your online ordering experience was easy and that the cake was delivered exactly as requested.

We appreciate your support and hope to have the pleasure of serving you and your family again in the future.

Warm regards,
Ellie

Rated 5 out of 5 stars

Still the best vegan chocolate cake

This is the second time I've ordered the vegan chocolate cake and again it didn't disappoint. Unfortunately I live a long way away so haven't been able to taste it myself but everyone in my family raves about it!

8 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

Thank you for sharing your positive experience. We're thrilled to hear that our vegan chocolate cake continues to delight!
We appreciate your trust in our products and are grateful for your continued support.

If you ever have the opportunity to taste the cake yourself, we hope it exceeds your expectations!

Warm regards,
Ellie

Rated 5 out of 5 stars

Highly recommend!

Cake arrived on time and in great condition. My parents were very impressed with the taste of the carrot cake!

14 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

We're delighted to hear that the carrot cake arrived on time and in great condition. It's fantastic to know that your parents were impressed with the taste. Thank you for choosing us!

Warm regards,
Ellie

Rated 5 out of 5 stars

Wonderful cake

Wonderful cake! Full of chocolate and so very light. Great delivery and well organised service.Thankyou.

13 November 2023
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Reply from The Gift of Cake

We're thrilled to hear you enjoyed the chocolate cake! Thank you for your kind words about our delivery and service. We appreciate your support!

Warm regards,
Ellie

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service! Worth the money. I’m in Australia and needed to find a cake delivery within the UK for my sister in 2 days and then found the gift of cake. I was so desperate so I placed my order. And to my surprise, they were excellent! The packaging was spot on and beautiful, the notifications about the parcel was real time. I would highly highly recommend the gift of cake. Thank you!

14 November 2023
Unprompted review
The Gift of Cake logo

Reply from The Gift of Cake

Thank you for your glowing feedback! We're thrilled to hear that you found our service excellent and efficient. It's great to know that the packaging met your expectations and that the real-time notifications added to the positive experience.

We're delighted we could meet your cake delivery needs all the way from Australia to the UK. Your recommendation means a lot to us. Thank you for choosing The Gift of Cake!

Warm regards,
Ellie

Rated 3 out of 5 stars

Delivered to wrong address

Delivered to wrong address. Was asked if I wanted refund or re-sent. I asked for a refund but it was re-sent.

8 November 2023
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Reply from The Gift of Cake

We sincerely apologise for the inconvenience you experienced with the delivery error. We understand the frustration, and we're sorry for any confusion caused by the miscommunication regarding your preference for a refund. This is not up to our usual standards and hope we have the opportunity to improve our service for you in the future.

Warm regards,
Ellie

Rated 5 out of 5 stars

An excellent birthday present.

You can always depend on this company to deliver their delicious cakes on time and in perfect condition. The latest cake I sent was to my nephew on his birthday. He was so pleased with the chocolate cake he received that he joked with me about eating it all in the quiet of his room!!!

31 October 2023
The Gift of Cake logo

Reply from The Gift of Cake

We're thrilled to hear your positive feedback and that your nephew enjoyed the chocolate cake on his birthday! It's wonderful to know we could contribute to his celebration. Thank you for your trust in our services, and we're glad we could deliver the delicious cake on time and in perfect condition.

Your nephew's playful comment brought a smile to our faces. We appreciate your continued support and look forward to serving you again.

Warm regards,
Ellie

Rated 5 out of 5 stars

You made a dad's day.

A hearty thanks to the GoC team for making sure a dad's birthday cake order reached his daughter in good time, a continent away. Meant everything. I was literally a couple of minutes away from closing time for the next day's deliveries - and delivery the next day was imperative. The person on the line suggested a helpful hack and it was all done. A huge shoutout from me.

6 November 2023
The Gift of Cake logo

Reply from The Gift of Cake

We're delighted to have played a part in making the dad's birthday special, even across continents! Your appreciation means a lot to the entire team.

Warm regards,
Ellie

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