The French Pharmacy Reviews 

618
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The best — quite simply the best — French pharmacy in London.!! I’ve been coming here since it opened, and it never disappoints. Each visit brings new discoveries, with thoughtful advice and a... See more

Rated 5 out of 5 stars

Absolutely love The French Pharmacy. Been shopping here online for awhile now and never disappointed. French skin care is the best and to be able to access all these amazing products is fantastic. Eve... See more

Company replied

Rated 5 out of 5 stars

I love The French Pharmacy! It's always fun to go in and find out what is new. The staff are really friendly, helpful & knowledgeable. And there is just about every gorgeous, lovely French Pharma... See more

Company replied

Rated 5 out of 5 stars

Wow, I ordered the Dermol lotion/wash. I recently had laser in London and my doctor recommended it but I ran out. Not only did I receive my package, but I was also given a few other samples. Sampl... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

The French Pharmacy offers the best of French skincare and French beauty, carefully chosen and curated by founder Dr Marine Vincent, a French doctor in pharmacy. You can now shop online all your favourite skincare, French beauty and French parapharmacie products in one place just like in Paris.


Contact info

4.8

Excellent

TrustScore 5 out of 5

618 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(618)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New customer.

Great customer service and prompt delivery. It was my first time using this company but it won’t be the last.

8 June 2022
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Reply from The French Pharmacy

Thank you so much Martin. We are delighted that you had a great experience with us.

Rated 5 out of 5 stars

i,ve given it 5 stars because the…

i,ve given it 5 stars because the Sanoflore night oil has got my face looking naturally radiant

6 June 2022
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Reply from The French Pharmacy

Thank you so much for your great review. We will forward this amazing feedback to the brand representative.

Rated 5 out of 5 stars

Fantastic customer service and fantastic products

The customer service is very quick and they were very helpful. In every purchase, they add little goodies which I love, and help to find out more about their products. I highly recommend them.

2 June 2022
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Reply from The French Pharmacy

Thank you so much for your lovely review :)

Rated 5 out of 5 stars

When I moved in Abbeville road

When I moved in Abbeville road, I was very pleased to find this lovely pharmacy and very friendly Pharmacists. They are very welcoming and absolutely dedicated to serve their clients as most as they can.
I truly recommend it
Sonia

2 June 2022
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Reply from The French Pharmacy

Thank you so much Sonia for your amazing review! We are very happy that you enjoyed your experience with us :)

Rated 5 out of 5 stars

Great service

Great service, fast delivery, fantastic products. My go to place for ordering all under one roof all my French favourite’s. I don’t live close to the actual stores, but when I am in London I love to pop in, in person. Staff are so friendly and knowledgeable

1 June 2022
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Reply from The French Pharmacy

Thank you so much Alison for your great review

Rated 5 out of 5 stars

A lovely company!

I have ordered from The French Pharmacy on previous occasions and have always found them a reliable and efficient company to order from. The range of products is fabulous, especially as many aren’t routinely available in British stores.

The items were beautifully packaged with care, and I really appreciate being sent sample products to try out. It feels as though The French Pharmacy put thought and consideration into dealing with online customers, like you’re receiving personal attention. Highly recommend and only wish I lived nearer the shop to visit in person!

1 June 2022
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Reply from The French Pharmacy

Thank you so much Vicky for your amazing review! We are very happy that you enjoyed your experience with us :)

Rated 5 out of 5 stars

Perfect

Perfect! Super quick delivery

1 June 2022
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Reply from The French Pharmacy

Thank you so much for your lovely review Phillippa

Rated 5 out of 5 stars

My first time ordering with The French…

My first time ordering with The French Pharmacy, and definitely won't be the last! A great range of products and amazing customer service - I really appreciate a company that actually speaks to their customers, and are so helpful and friendly too.

1 June 2022
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Reply from The French Pharmacy

Thank you so much Nadia. We are delighted that you had a great experience with us.

Rated 3 out of 5 stars

I am most thankful for being there

I am most thankful for being there

Sadly was advised to have a new body cream which I develop an allergy reaction.

Other products are excellent

31 May 2022
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Reply from The French Pharmacy

Thank you Eliana for your review. Our apologies for this, we have sent you an email with a questionnaire that the cream brand needs to fully investigate this. Once we have this information, we can look into getting this resolved for you :)

Rated 5 out of 5 stars

We got the product in a timely fashion…

We got the product in a timely fashion without any problems and the staff were delightful to deal with and very helpful

12 May 2022
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Reply from The French Pharmacy

Thank you so much Patrick for your lovely review. We are very happy that you enjoyed your experience with us.

Rated 5 out of 5 stars

lovely company

Love the selection of skin care products always packaged nicely and arrive on time would definitely recommend

3 May 2022
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Reply from The French Pharmacy

Thank you so much for your great review :)

Rated 5 out of 5 stars

The only site to stock beloved product!

Was so pleased to find this site that had the product I desperately wanted. Items arrived in good time and delivery was free. Very good experience.

2 May 2022
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Reply from The French Pharmacy

Thank you so much Anita for your lovely review.

Rated 5 out of 5 stars

Great and fast service

Great and fast service, lovely samples to try. Stocking French products what are available just in France. Love it.

20 April 2022
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Reply from The French Pharmacy

Thank you so much Sousou for your great review.

Rated 5 out of 5 stars

I love The French Pharmacy!

I love The French Pharmacy!
It's always fun to go in and find out what is new.
The staff are really friendly, helpful & knowledgeable.
And there is just about every gorgeous, lovely French Pharmacy fave that you can imagine.
I was au pair in France MANY years ago and originally began shopping there out of nostalgia but it has fast become my favourite place to shop for all things skincare and bathroom related.
Highly recommended!

6 April 2022
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Reply from The French Pharmacy

Thank you so much Claudie. We are delighted that you had a great experience with us.

Rated 5 out of 5 stars

Delighted with each product

Delighted with each product and the delivery was swift, communicated well and trackable.

6 April 2022
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Reply from The French Pharmacy

Thank you so much for your lovely review :)

Rated 5 out of 5 stars

They manage to get even products difficult to find in the UK

The French Pharmacy managed to get hold of a product difficult to find in the UK (Deodorant Spray of La Roche-Posay). They kindly ordered it for me and, although after a long time, it arrived and they messaged me when it was available.

3 April 2022
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Reply from The French Pharmacy

Thank you so much Pablo. We are delighted that you had a great experience with us.

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