The best — quite simply the best — French pharmacy in London.!! I’ve been coming here since it opened, and it never disappoints. Each visit brings new discoveries, with thoughtful advice and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely love The French Pharmacy. Been shopping here online for awhile now and never disappointed. French skin care is the best and to be able to access all these amazing products is fantastic. Eve... See more
Company replied
I love The French Pharmacy! It's always fun to go in and find out what is new. The staff are really friendly, helpful & knowledgeable. And there is just about every gorgeous, lovely French Pharma... See more
Company replied
Wow, I ordered the Dermol lotion/wash. I recently had laser in London and my doctor recommended it but I ran out. Not only did I receive my package, but I was also given a few other samples. Sampl... See more
Company replied
Company details
Written by the company
The French Pharmacy offers the best of French skincare and French beauty, carefully chosen and curated by founder Dr Marine Vincent, a French doctor in pharmacy. You can now shop online all your favourite skincare, French beauty and French parapharmacie products in one place just like in Paris.
Contact info
25 abbeville road, SW4 9LA, LONDON, United Kingdom
- 02086751207
- hello@thefrenchpharmacy.co
- www.thefrenchpharmacy.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and always receptive to…
Very friendly and always receptive to the needs of their customers.

Reply from The French Pharmacy
Refused package from
Refused package from
postman who demanded 13 e in tax. Tne order stated no tax, i no longer want the package, i do not want a credit i wish the return of my money.

Reply from The French Pharmacy
Thank you for the very fast delivery…
Thank you for the very fast delivery here to Los Angeles! And always appreciate the free samples!

Reply from The French Pharmacy
Beautifully packaged with lots of…
Beautifully packaged with lots of freebies as usual from The French Pharmacy.

Reply from The French Pharmacy
Love this place
Love this place. Amazing products and everybody is super nice and helpful

Reply from The French Pharmacy
Reliable company
Reliable company. Shipping arrived on time. Plus a few samples inside. Thanks.

Reply from The French Pharmacy
Good service
Good service. The parcel arrived within time. Very happy with product. Also I got so many little samples to try out of various product.

Reply from The French Pharmacy
Zaina the sales assistant was lovely…
Zaina the sales assistant was lovely and very helpful. Very happy with the advice and product. Highly Recommend this pharmacy.

Reply from The French Pharmacy
I'm really pleased with the service
I'm really pleased with the service. I could have called my French doctor and get supplies from a French pharmacy. What a relief

Reply from The French Pharmacy
Wow so nice
Wow, I ordered the Dermol lotion/wash. I recently had laser in London and my doctor recommended it but I ran out. Not only did I receive my package, but I was also given a few other samples.
Samples: Eucerin lotion and cleansing gel which I’m actually using at the moment. Along with Uriage gel cream and Age Protect - instant multi-correction filler-care. Thanks so much! This really made my day. Can’t wait to try! :)

Reply from The French Pharmacy

Reply from The French Pharmacy
Didn't arrive but customer service fixed things.
Ordered my product with express delivery - it didn't arrive so I contacted customer service. They deemed it to be lost and issued a refund. Happy for the customer service amending things and it could just be down to hermes as from mine and others experiences they don't seem too reliable.

Reply from The French Pharmacy
Happy customer
I was in a delemer as to how to purchase my toothpaste, I was given the No of the French pharmacy I spoke to such a friendly young lady, nothing was too much trouble, she contacted another branch and my toothpaste was posted on to me, beautiful wrapped with lovely samples.
I will always order my red toothpaste from the French Pharmacy from now on.

Reply from The French Pharmacy
Amazing place for buying the beauty…
Amazing place for buying the beauty products that actually work!

Reply from The French Pharmacy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







