The First Aid Team Reviews 

104
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good, solid, day-long First Aid at Work course. Experienced, knowledgeable instructor. I have been on the course a couple of times before, and the visuals haven't changed and look rather dated. That s... See more

Company replied

Rated 5 out of 5 stars

We booked our First Aid At Work refresher via Freddie at The First Aid Team at our offices. We were so impressed with John and his method of teaching. We were engaged from start to finish, at no tim... See more

Company replied

Rated 5 out of 5 stars

Vicky visited us at our office/warehouse at the end of April 2021. She engaged the participants and kept up the momentum. Vicky ensured everyone was fully engaged and gave examples to back up her te... See more

Rated 5 out of 5 stars

Did the one day emergency first aid at work course and came away feeling ready to tackle all sorts. The course was a good mix of theory and practical and covered a huge array of topics. The facilitato... See more

Company replied

Company details

  1. Class

Written by the company

The First Aid Team is dedicated to providing first class, fully certified First Aid training to companies and individuals throughout Devon, Kent and Sussex. We run regular open courses in Hastings, Maidstone and Tunbridge Wells, and can travel throughout the country to meet the requirements of organisations, groups and businesses. All our regulated qualifications meet the requirements of the Health & Safety Executive and Ofqual, so please take a look at our website, or contact us for further information. We are the First Aid Team, and we teach people to save lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(104)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended.

The course was interesting and useful and delivered in a tone that reflected the importance and seriousness of the subject matter with splatters of humour thrown in. Plenty of practical exercises and interaction to keep the day interesting. Highly recommended.

27 March 2023
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Good afternoon. Thank you for taking the time to leave us your feedback. I am delighted to hear that you had such a great day and that you would recommend us. If you ever have any questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lots of practical hands on experience…

Lots of practical hands on experience which is useful to apply to a real life scenario

27 March 2023
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Lydia. Thank you for your feedback and 5 star review. I am pleased you found the course helpful and if we can ever be of any assistance, please don't hesitate to contact us.

Rated 5 out of 5 stars

Amazing learning

Amazing learning, went through everything so throughly. Really put me at ease.

13 March 2023
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Marianne. Thank you for taking the time to leave us your feedback and I am pleased the trainer made you feel at ease which allowed you to have a great learning experience. If you ever have any First Aid related questions, please do not hesitate to contact us.

Rated 5 out of 5 stars

First Aid Course

Great teacher who was very knowledgeable and happy to answer questions. Training and the tests were well organised. Venue was good.

6 February 2023
The First Aid Team logo

Reply from The First Aid Team

Hi Sheila. Thank you for your feedback and we hope to be of assistance to you again in the future. If you ever have any First Aid related questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

A great first aid course

A great first aid course. I was really impressed with Jeremy’s engaging manner and the thought and organisation that had gone into the day. Would highly recommend.

6 February 2023
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Amy. Thank you for your feedback which I will be sure to pass on to Jeremy.

Rated 5 out of 5 stars

Very knowledgeable tutor

Very knowledgeable tutor, with a friendly and positive teaching method, good balance between theory and physical training methods, so to keep trainees focused.

5 October 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Andy. Thank you for your wonderful feedback. It can be a challenge to keep delegates focused and I am pleased you found the trainers teaching methods were so positive. If you have any First Aid related queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent course

Excellent course. Knowledgeable trainer. Good practical exercises. Right number of people on course and good cross section of attendees which aided the learning process.

17 October 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Tim. Thank you for taking the time to leave your feedback for Jeremy. It's always great to get such positive feedback and I know this means a lot to all our trainers. We hope to work with you and your colleagues again and you know where we are should you ever need us.

Rated 5 out of 5 stars

First Aid Course

Good location, great tutor, excellent resources and an enjoyable experience. It also combined First Aid at Work with Paediatrics.

11 September 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Dean. Thank you for your feedback. I am pleased to hear that you had an enjoyable experience and I'll be sure to pass your feedback to the trainer.

Rated 5 out of 5 stars

Emergence first aid course, one day refresher

Well organised and presented, experienced teacher, good communication before and after the event

12 July 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Nigel. Thanks for your feedback and I am pleased to hear you had an overall positive experience with us. If you ever have any questions or need any assistance or advice, please don't hesitate to contact us.

Rated 4 out of 5 stars

Good presentations and participations

Good presentations and participations. Tutor’s jokes got a bit wearisome, but a good learning experience.

11 July 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Emma. Thank you for leaving us this review. I will let the trainer in question know that they might need to cut back on the jokes a bit. I am pleased however that it was a good learning experience.

Rated 5 out of 5 stars

Jeremy was a very good teacher

Jeremy was a very good teacher. Made you feel very welcomed. Explained very well with the speed of the course on point.

9 May 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi martin. Thank you for taking the time to leave us some feedback which I will be sure to pass on to Jeremy. If you have any First Aid related questions, please don't hesitate to drop us a line.

Rated 5 out of 5 stars

Very good correspondence throughout

Very good correspondence throughout, the course was very clear and well presented. Excellent teacher. Highly recommended.

17 November 2022
The First Aid Team logo

Reply from The First Aid Team

Hi Richard. Thank you for taking the time to leave us your feedback and I am delighted to hear you had such a positive experience.

Rated 5 out of 5 stars

Relevant and engaging

Relevant and engaging

Doing training yearly can become slightly repetitive but this training was delivered in a way that always kept it relevant to the service and also kept everyone engaged throughout - well done. Really enjoyable.

30 April 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Thank you for taking the time to leave us your review and we are pleased to hear that found it engaging and relevant. If we can ever be of any assistance to you in the future with your First Aid needs, please don't hesitate to contact us.

Rated 5 out of 5 stars

Easy booking process and my delegates…

Easy booking process and my delegates enjoyed the course and passed with flying colours. It’s a yes from me!

16 August 2022
The First Aid Team logo

Reply from The First Aid Team

Hi Nick. Thank you for your feedback and I am pleased you found the booking process to be straightforward. It's also great to hear that the delegates enjoyed their course. Certificates are already on their way over to you! Thank you for your business and we hope to be of service to you again in the future.

Rated 5 out of 5 stars

first class presentation

first class presentation, well worth attending , very beneficial .

30 June 2022
The First Aid Team logo

Reply from The First Aid Team

Hi Tom. Thank you for taking the time to leave your feedback which I will be sure to pass on to Jeremy. If you ever have any First Aid related questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

Absolutely Excellent Training!

We had a small training session due to other bookers getting covid so it was just myself and my colleague. The training was excellent, comfortable, and really detailed. The trainer's knowledge was superb and his friendliness put us both at ease leading to a relaxed atmosphere and overall a very educational day!

19 April 2022
Unprompted review
The First Aid Team logo

Reply from The First Aid Team

Hi Sarah. Thank you for taking the time to leave such great feedback for Jeremy. I am pleased to hear that you got so much from the day and if you ever have any questions, please don't hesitate to contact us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look