The Fan Cave Memorabilia Reviews 

535
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and authentic nature of the signed memorabilia, noting that items always match their descriptions perfectly. People also note the secure packaging that ensures delicate products arrive in pristine condition, ready to be displayed with pride. Additionally, consumers deeply appreciate the friendly staff and prompt delivery service, describing the overall ordering process as completely smooth and enjoyable. However, some reviewers were not happy with the items received, mentioning unexpected damage on frames, receiving incorrect products, or getting unfamiliar signed pieces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the incredible quality, stunning framing, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipping is exceptionally fast... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more

Rated 5 out of 5 stars

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more

Rated 5 out of 5 stars

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more

Rated 5 out of 5 stars

I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more


Company details

  1. Sports Memorabilia Store
  2. Collectibles Store
  3. Corporate Gift Supplier
  4. Gift Shop
  5. Soccer Store
  6. Wood Frame Supplier

About The Fan Cave Memorabilia

Written by the company

View Website
Football Products
Boxing Products
TV & Film Products
Snooker Products
Cricket Products

One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.

Why buy from The Fan Cave?

The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.

How do we acquire our signatures?

We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.

We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(535)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Above and beyond

Big thanks to Andy for helping me out and sourcing me a couple of Rally memorabilia pieces I was after, he went above and beyond to try and make sure what I got was what I asked for and he delivered. Would definitely ask for his expertise again if needed.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Lando Norris Framed Signed Shirt

Bought lots of F1 memorabilia from Fancave. My latest purchase was a Lando Norris framed signed shirt. I absolutely love it. The service is always first class, thanks again to Andy for great service yet again. Cant wait to purchase my next item from the Fancave.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Sam Neill Jurassic Park signed piece

Purchased a jurassic park, sam neil signed and framed piece from the Fan Cave recently. Extremely happy with both the quality and design.
I dealt with Andy who very kindly reached out and offered me the chance to purchase. Ive dealt with Andy on a number of occasions and both his knowledge and quality of service is second to none! But then all the staff are great to be fair.
If you are in the market for signed memorabilia, dont waste your time with anywhere else...The Fan Cave is the place to go! Top work guys!

1 January 2026
Unprompted review
Rated 2 out of 5 stars

Got random signings and never heard of…

Got random signings and never heard of any of them. Not famous enough might as well be Saturday morning leagues.

18 December 2025
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Good morning Craig, thank you for your feedback regarding this. We’re sorry that you aren’t happy with your items, however it is stated that in a mystery box break you get photos at random with 2x signed images for the price paid. Someone from our CS team will be reaching out to you in the next day or so to try and resolve this for you.

Rated 1 out of 5 stars

Made an order 5 days ago with no update or delivery

I made a purchase 5 days ago and have been tracking my order and there is no update, no email. I have recieved conformation of purchase but it has not been sent yet.

24 December 2025
Unprompted review
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Good afternoon Heather.

We’re sorry that you felt the need to leave us this review however we did make it clear on both our website header, a pop up on the page and in our shipping policy that for guaranteed Christmas delivery on bespoke frames you needed to place it with us by the cut off point which was the 13th of December. This information is still live to see as of writing this response. Any orders placed after that we would try to get out in time. You say your order was placed 5 days ago, however it was placed on Friday evening which means our workshop team has had 2 working days to process it. This would have been one of the first items framed after we return, however you’ve not given us any time before leaving this review, and this is the first contact you have made with us to resolve. Our team will be reaching out to you to try and have this resolved as quickly as we can for you. UPDATE we have tried multiple times to reach out regarding this without reply, however we can see that your item has been received and within the timescale outlined on our website.

Rated 5 out of 5 stars

Zhao Xintong Red Ball

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well wrapped in bubble wrap inside of a rigid box (which too was wrapped in a thick layer of bubble wrap) before being packed away and shipped. I would highly recommend The Fan Cave for all of your memorabilia needs, whether it be online, on TikTok Live (can’t beat a little discount!) or in store! Cheers!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

My sons always visit the meadow Hall…

My sons always visit the meadow Hall shopping centre shop we got a signed football on Saturday. So filling from that I watched the live on Sunday I purchased my first try and won. Very easy very professional in and out of the shop (online) over all fantastic. Can not wait for my sons delivery 😌

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service from Andrew

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I needed it for a specific date so they could try accommodate this. Order arrived today extremely well packed. Thank you again!

Edit to add - So glad to see this review has taken this great company to 4.9 stars! I work in Customer Service myself and makes me happy to see that a great company gets the recognition deserved☺️

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Fan cave experience

I’ve had numerous items from these guys now and I have to say the service is excellent, from order to delivery even on the one time I had a small issue it was dealt with very efficiently. they offer a fast and friendly service and I can recommend the fan cave totally.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

So please with my purchase

I recently bought a signed picture from The Fan Cave. I am very pleased with it. It arrived promptly and was even nicer when I received it than in the illustration. They always replied to my queries promptly and courteously. I can highly recommend them

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Where can I start this time what a…

Where can I start this time what a truly amazing company I have now baught 10+ items and each one is so amazing i really do wish I could give it more than 5*

Everything i have had from hear has truly been amazing all with coa and all graphs are clear and easy to read the framing on the items I have had is truly stunning and they also have a store in meadowhall sheffield so you can see what your getting for your money.

You can get a look online threw there amazing ticktok lives each and everyday and they show you what your getting the item getting wrapped and ready for shipping!!

Now on to the best part the people who make all this possible each member of staff do not get enough credit for all the do they are so amazing and full of knowledge and know everything there is to know about the products from the person who signed to the coa and authentication

So nathan dan andrew liam issac faith jess andy and of cause abbie thank you so much each one of you is amazing at what you do and know so much you all kind each to approach and always willing to answer any and all questions! You dont get the credit you deserve all great in frount of the camera aswell

Now the framers each one of you do such an amazing job I dont quiet know all of you but Patch Nicola kyfer your all amazing and always willing to speak about the framing process on the ticktok lives what a truly amazing job you have done on my products

Dispatch do an amazing job for the few deliveries I have had as well so got the throw no legs into the review always packed safe and secure so they dont get damaged

I really cant say a thing wrong with this company truely a 5+ star company going above and beyond to keep all customers happy thanks again guys hears to the next purchase 🤣 sorry for the long review!!

Thanks again you bunch of true legands nathan dan andrew liam issac faith jess the deals have been incredible!!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

I purchased a wrestling item which was mounted beautifully and the frame is high quality. Also the COA provided is very detailed, almost as detailed as a LOA which is very impressive and appreciated. It also came double authenticated with a JSA cert too. The frame really is the best I’ve seen and I have a lot of memorabilia and I got a really good price through TiKtok shop - my advice if you want an item is to ask if there is a deal on TikTok live rather than going straight to the website. Faith is really helpful and a great ambassador for the store, and Andrew has a fantastic knowledge of memorabilia and is very passionate about the items. Yes it’s pricey however I value to detail in the COA and the frame was fantastic. Will use the fan cave again for sure.

22 August 2025
Unprompted review

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