Gift Goals Reviews 200

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the durability of materials and fantastic printing. Many people also commend the outstanding service, noting the quick responses, helpfulness, and personalized approach, which often includes sending proofs for approval. The efficiency of the ordering process and the speed of delivery are frequently mentioned, with many consumers receiving their items quickly and well-packaged. However, some customers also noted issues with delivery, experiencing delays or incorrect shipping that required additional payment to the postal service. A few other people also felt that the quality of certain items, like a boot bag, was not as high as expected, despite the overall positive sentiment for other products.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the brilliant quality of... See more

Quality

Customers consistently report positive experiences with product quality. Many reviewers praise the high... See more

Service

Clients share positive opinions on service, consistently describing it as spot on, reliable, professional,... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quality... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick... See more

Based on these reviews

Rated 5 out of 5 stars

Really impressed with Gift Goals! I ordered custom football shin pads and sleeves, they arrived quickly and the quality is excellent. The printing looks fantastic, and the materials feel really dura... See more

Rated 5 out of 5 stars

5star!!! Excellent quality and my daughter cried when she saw them. I ordered personalised shin pads, sleeves and bottle. Chelsea contacted me within the hour with drafts to check over. Super quick de... See more

Rated 5 out of 5 stars

Great Communication, i received an email to confirm i was happy with the shin pads before they were sent. My son loved his personalised shin pads. High quality, fast delivery..I will definitely be ord... See more

Rated 5 out of 5 stars

I bought a pair of the mini shin pads for my grandson but was told the wrong size by my son and the pads would've fitted my Shih tzu better but no problem I was given a refund straight away and bought... See more


Company details

  1. Soccer Store
  2. Sporting Goods Store
  3. Sports Memorabilia Store

Written by the company

Gift Goals create the perfect gifts for football fans of all ages. Completely personalised to make each gift unique. All our products are made in the UK. From equipment to football themed home décor. We make every gift...#giftgoals


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I honestly couldn’t recommend Gift…


I honestly couldn’t recommend Gift Goals enough! From start to finish, the service has been absolutely spot on. Communication was quick, friendly, and really helpful—nothing was too much trouble.

The quality of the personalised items is brilliant. Everything arrived exactly how we wanted it, with great attention to detail, and the finish is top quality. You can tell real care goes into what they do.

We ordered for our football team and the girls absolutely loved them—it made it extra special having their own personalised items with the club badge.

Reliable, professional, and high-quality work. We’ll definitely be ordering again in the future. Thank you so much!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Gift Goals

Great experience with Gift Goals. I required 5 x pairs of customised shin pads at very short notice. The service was really good, they were quick to respond and went above and beyond to get them delivered to me on time. The shin pads arrived on time, really well packaged and the quality of the product was excellent.

19 March 2026
Unprompted review
Rated 3 out of 5 stars

Still awaiting product 3 weeks after…

Still awaiting product 3 weeks after purchase and payment.
Previously used and really happy with their products good quality and no issues hence why ordered on this occasion for a birthday.
Unfortunately the item was not shipped correctly which meant additional payment required to the postal service for them to deliver package.
Disappointing as should have been a straight forward purchase and no doubt when the item finally arrives it will be excellent in line with previous orders.
Quick to respond to my complaint which is a good sign and resolution in place to refund part of the order along with the additional costs I had to pay for delivery.

27 January 2026
Rated 5 out of 5 stars

Highly recommend

Great Communication, i received an email to confirm i was happy with the shin pads before they were sent. My son loved his personalised shin pads. High quality, fast delivery..I will definitely be ordering again.

21 January 2026
Rated 1 out of 5 stars

ha not received goods yet and was…

have not received goods yet and was birthday present. have to pat £3.50 to royal mail as you never put enough postage on for parcel to be delivered absolute joke of a place 🤬🤬🤬🤬

20 January 2026
Gift Goals logo

Reply from Gift Goals

Hi Jean, So sorry to hear you are disapointed. We pride ourselves on sticking to our turnaround times.
I did recieve your email today and replied to let you know that we would refund the royal mail fee.
Our current turnaround times are 2-4 days plus 48 hour postage and it was dispatched within 3 days. Im sorry that it has been delayed by royal mail, as you can imagine its completely out of hours once it is with them. If you please email me back i can sort the fee back to you.

Rated 5 out of 5 stars

Great gift for footie lover…

Shin pads bought for my grandson as part of his birthday present. Great personalisation, easy to send a club badge photo which they added to the pads. Fast delivery. Sure he is going to love them!

7 January 2026

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