I've saved several hundred pounds using the Entertainer app over the years. Wild Wadi, Motion Gate, IMG, Dune Bashing, Speed boats are some of the big attractions we have used it at over the la... See more
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A lot of places of offer has been removed over the years. Also the vendor are interpreting things in their own way. Although the wording in entertainer app doesn’t change but it can’t be used even tho... See more
I'm feeing sorry after buying the entertainer. I can use these offers from other compnay free of cost like smiles or blue. The entertainer offering limited vouchers in a year which is ridiculous.... See more
Awful, didn’t e-mail my voucher, hard to contact and when you do the service is awful. They won’t refund without a screen shot of my bank account details, why they can’t verify the transaction at thei... See more
Company details
Information provided by various external sources
Double the fun with 2-for-1 offers across restaurants, activities, attractions & spas in the Middle East, South East Asia, Europe & Africa.
Contact info
Dubai, U.A.E.
- www.theentertainerme.com
1.8
Poor
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HORRIBLE CUSTOMER SERVICE and even…
HORRIBLE CUSTOMER SERVICE and even WORSE delivery service!
5 July 2022
Unprompted review
The way they sell you the package is…
The way they sell you the package is misleading. You open the app search thé Restaurent click on the offer (which is locked if you did not subscribe) then it ask you to subscribe to unlock the offer. You pay to unlock and tou get surprise that this offer is not included what a misleading way to deceive people! And when you can’t with them for a refund their chat system is broken and has bad user Experince. I spoke with 6 different agents they all called Barry! And got no where to get a refund!
Not recommended at all
16 May 2022
Unprompted review
This year is the worst!!!!
This year is the worst!!!!
All the restaurants they have are ridiculous. No iftar buffets at all. No buffets!!!it is only worth 10 aed. It is getting worse and worse!!!!!
8 April 2022
Unprompted review
They've gone down the toilet!!!
They've gone down the toilet. I've been purchasing entertainer for 6 years but this year they have made changes that have completely wrecked it. They made me buy the UAE bundle (all inclusive) for almost 700 aed!!! I purchased it in October 2021 and unlike previous years your membership starts 12 months from date of purchase.
So I've purchased in 2021. My membership starts in 2021 but all my offers not valid until 2022. Does that even make sense??!!! I've literally purchased an app for almost 700 aed that literally does absolutely nothing.
What's worse is their customer service. Literally of no use or help. Just send generic replies and provide no solution. I contacted them on numerous occasions for 3 days and I was told someone from their technical team would contact me. Nothing! No one has contacted me.
I just want my money back. My advice to all of you. Don't spend a penny buying the app. You won't be able to use a single offer for atleasf 2 months!!! But your membership will start now!!!
5 October 2021
Unprompted review
Half the outlets specifically for…
Half the outlets specifically for delivery services dont honor the coupons and simply cancel
29 September 2021
Unprompted review
The Wrost deal you can get the support…
The Wrost deal you can get the support is very unprofessional After purchasing for 100$ nothing works after 2 weeks The only solution proposed is to delete and reinstall the app A case for fraud is open with my bank service
1 January 2021
Unprompted review
Top class service from a problem they couldn’t have helped
Had a nightmare from a delivery from a few items that was purchased from the entertainer on line brilliant service... until delivery... NIGHTMARE... not The Entertainer fault just there choice of courier HERMES.. signed for a delivery (not my signature) I wasn’t even in the house at the time (someone was though) listening for the arrival no joy... email saying I’d signed for the package that never turned up!!! The Entertainer shop that is local couldn’t be any more helpful as it was toys and getting very close to Xmas the manager in Plymouth sorted it Felt the weight had lifted
Thank you Entertainer (Plymouth) spot on customer care..
12 December 2019
Unprompted review
Great company
Great company, used for restaurants in London and Dubai.
5 September 2018
Unprompted review
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