The Electronics Warehouse Ltd Reviews 

Ordered a qleg Samsung 50” tv . Marginally cheapest on the market . Delivery was very informative with half hour call from driver .
Took a week from purchase but when you’re super saving on price this didn’t bother me .
Would definitely use again

Made an order on Monday and received the order confirmation via email but I never received the delivery of the item. I called them three times. Each time they said they will look into it and get back to me but they never did. I called my bank and they said the payment is processed at my end but their merchant hasn’t accepted it. The seller never responded to my emails and calls to resolve the issue. They are now closed for the weekend and didn’t provide any update. Really disappointed with the level of service I received.

TV arrived damaged.

Still awaiting repair!

They didn't have the part I needed for a 15 year old cooker, but gave me the part number and sent me in the right direction (to another company) to my email account.
People just can't be bothered these days, or they try every trick in the book to get your money, so I thought that was great. Thanks again.

I bought a Samsung Q95a TV from Electronics Warehouse and it arrived with a screen blemish that was permanent. I called the guys up and just swapped it for another one which is perfect. Great price and good customer care. Nice one.

Purchased a large Samsung TV from the website. The price was great and I was aware this was graded stock but went for it anyway. There was an issue with the TV once I finally managed to get it setup and although this was a bit frustrating, getting in touch with their support was really easy and arranging time to diagnose and replace the TV was perfect. Although the product had an issue, the team worked hard to get it sorted. Would definitely purchase from again if the need arises. ~dh

They deserve the 5* review! When I needed to get in touch with the accounts to ask for a refund, but I was given a named member of staff who took control of everything! They were great! always kept in touch and sorted my request in a very prompt manor. I like the company as a whole due to their help and honesty Oh yes they do great deals on products as well ! :-)

Great value for money, delivered on time and with care. Will definitely be using you again.

Great Service, delivered as expepected

Was looking to purchase a new flagship TV after being greatly disappointed by the Hisense U8G and I came across their website listing the qn90a for a steal of a price. Was very skeptical as the price was relatively low, but after speaking to a rep asking few questions, I was convinced. Purchased on Thursdsy 28/10/21 TV arrived in orginal package 2/11/21. Couldn't be any happier with my TV, like SERIOUSLY. Thank you guys, saved me a whole lot too😅😊

Payment wouldn’t work from abroad and the team quickly and efficiently provided a workaround and hey presto, TV (priced cheaper than anywhere else) purchased. Can’t wait to get my hands on it.

The TV was £200 below the market price and come with all packaging and elements.
The delivery was quick (less than 1 week).
I am very happy with the purchase!!

Got my Samsung frame tv almost £100 cheaper than elsewhere.. good communication and excellent delivery drivers who waited fo me to sign for it.
Everything as it should be in the box
Highly recommended.

Competitive prices and pleasant customer service. But not providing the extended insurance provided by the manufacturer.

I ordered a 75" TV and a soundbar from TEW knowing nothing about them as a company. So, when the TV arrived bent I was very apprehensive about what would happen next. I needn't have worried. The customer service that I received from Sophie was second to none. I was immediately reassured. Sophie arranged prompt pick up of both items and I received my refund shortly afterwards, with timely communication throughout. I can therefore recommend TEW as an honest company with excellent customer service.

Hesitant when buying but VERY GOOD so far

Ordered a new Samsung TV, Sophie was very helpful in answering all my questions and ensuring I got the TV promptly.

TV was in original box and basically brand new.

So far, so good

Product was as described (TV), Delivery team were great. No issues at all

Took a bit of a risk on ordering a new Samsung Soundbar from TEW (2021 model), received it promptly and through a well tracked delivery service. Soundbar was new although missing a mounting bracket which they sent me very promptly. Have to say my expectations were not very high, but TEW delivered and I will buy again and can highly recommend.