I had issues ordering on line, so this review mainly is for the very polite phone service. Imran was polite and friendly, very efficient and engaging. My order was processed within minutes and dispa... See more
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This company has gone above and beyond for me. Evri have let me down with my order delayed really badly. Got in contact with this company within the hour everything dealt with new order on the way and... See more
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Website is so easy to use. Ordering takes very little time Deliveries are always quick Goods always come packaged well I have been advised customer for 10 years and have never been let down... See more
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It isn't my first time buying products from this online store. Everytime I did, service was amazing, website clear and easy to navigate at, competitive prices and a lot of offers always available. De... See more
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Company details
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
22K reviews
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Reply from The Electronic Cigarette Company (UK) Ltd
Thanks for the review, the 5 stars, and for your kind words. We're happy to know you had such a positive experience with our service and delivery.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks for the review, the 5 stars and for choosing us for the purchase of your vaping products. We are glad you are happy with our service.
Abbie
The Electronic Cigarette Company
Too quality love them
22 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for your kind words and for taking the time to share your feedback with us.
Have a lovely day.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to share your feedback, it's great to know that you found the delivery fast and the process simple.
Abbie
The Electronic Cigarette Company
Reasonable priced and quick delivery
22 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review and for the 5-star rating. We're so pleased to hear you're happy with our pricing and quick delivery!
Abbie
The Electronic Cigarette Company
the price was good great service and…
the price was good great service and the delivery was excellent thank you 👍
21 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for taking the time to share your feedback with us, it's great to know you're happy with the competitive pricing, excellent service, and efficient delivery. We truly appreciate your kind words.
Abbie
The Electronic Cigarette Company
Simple to use
As always, easy to search and choose.
Payment is so easy especially with PayPal.
Delivery prompt and efficient would highly recommend
22 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for taking the time to leave us this review and for your kind words. We're happy to hear that you find our website easy to use and appreciate the convenience of PayPal for payments, as well as our prompt delivery.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for your review! We are happy to hear that you were pleased with both the speed of our dispatch and delivery, as well as our pricing.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for your kind words and for taking the time to share your feedback with us. We're delighted to hear that you're happy with our products and the fast delivery. We look forward to your next order!
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking the time to leave us this review and for the 5-star rating. We're really pleased to hear you received exactly what you ordered and that you'll be ordering again.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review, it's really good to know that you are very happy with the service you received.
Hope you have a great week ahead.
Abbie
The Electronic Cigarette Company
Very good company quick delivery and…
Very good company quick delivery and easy order and cheap
21 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for the review and the 5 stars! We're so pleased to hear that you found our ordering process easy, our delivery quick, and our prices affordable. We appreciate your kind words.
Abbie
The Electronic Cigarette Company
Great products
Great products. Quick delivery and reasonably priced once you buy regularly as they give good loyalty discounts
21 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for taking the time to leave us this review. It's great to know you're happy with our products, quick delivery, and loyalty discounts.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review, it's really good to know that you are very happy with the value and service you received.
Hope you have a great week ahead.
Abbie
The Electronic Cigarette Company
Great prices and range of products and…
Great prices and range of products and delivery quick
20 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for taking the time to leave us this review, it's really great to hear that you are happy overall with our competitive pricing, product range, and the fast delivery of your order.
Abbie
The Electronic Cigarette Company
Fast reliable service 👌
20 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, for the kind words, 5 stars and importantly for choosing us for the purchase of your vaping products.
Hope you have a really nice week.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks for taking the time to leave us this review and for your kind words, really good to know that you are very happy overall with the wide selection and rapid delivery of your vaping products.
Abbie
The Electronic Cigarette Company
Wouldn't shop anywhere else.
Wouldn't shop anywhere else.
Easy ordering and fast delivery.
Excellent service every time.
20 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for taking the time to share your feedback. It's wonderful to hear that you consistently have a positive experience with our easy ordering, fast delivery, and excellent service. We truly appreciate your loyalty!
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
We are so glad to hear you enjoyed your experience with our product, pricing, and delivery! We truly appreciate your kind words.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review, it's great to know that you are very happy with the overall service and the rapid delivery of your vaping products. Hope you have a great week.
Abbie
The Electronic Cigarette Company
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