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The Dyslexia Shop Reviews 465

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TrustScore 4.5 out of 5

4.5

Educational Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the helpfulness and knowledge of the staff, noting that interactions are pleasant and informative. Many people appreciate the comprehensive range of products available, finding them beneficial for both children and adults. The service is consistently described as excellent, with consumers highlighting the efficiency and ease of their overall experience, often receiving orders quickly and well-packaged. However, some people experienced issues with their orders, including damaged items upon arrival or receiving incorrect products. There were also instances where delivery took longer than anticipated, with some customers waiting extended periods for their items, or finding that advertised stock was not immediately available. A few reviewers also mentioned that the product received was not quite what they expected based on descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the great quality, selection, and value for... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and receiving... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the robustness and... See more

Service

Customers consistently note positive experiences with service, describing it as quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish amazing staff. Their patience and knowledge means they accurately assess your child and looked at the information and dyslexia screening school shared too. They took time to go ov... See more

Rated 5 out of 5 stars

I use this company regularly. Teaching both children who are struggling in school and adults learning to read, I have supported many of them with a variety of items from here.

Rated 5 out of 5 stars

i ordered a few items and some were out of stock - i received an email explaining and got a refund quickly. the items on arrival were all there except one as the postman had ripped the package and los... See more

Rated 5 out of 5 stars

HANDY TOOLS HOWEVER I ORDERED THE WRONG SCREEN COLOUR. I WAS SURE ITS WHAT I ORDERED PREVIOUS DID YOU CHANGE THE NAME OF THE SCREEN COLOURS? REORDERED THE CORRECT SCREEN. A PINK PAPER BOOKLET WITH A L... See more

Company details

  1. Educational Supply Store

About The Dyslexia Shop

Written by the company

Empowering Learning, Enhancing Lives

At The Dyslexia Shop, we are dedicated to making learning accessible and enjoyable for everyone. Founded with a passion for supporting individuals with dyslexia and related learning differences, we offer an extensive range of specialist products designed to help children and adults alike thrive in their educational journeys.

Our carefully curated selection includes everything from dyslexia-friendly books and literacy tools to innovative learning aids and assistive technology. We believe that everyone should have the tools they need to reach their full potential, and our products are chosen with this ethos in mind.

Customer satisfaction is at the heart of everything we do. We pride ourselves on our exceptional customer service, providing expert advice and personalised recommendations to ensure you find exactly what you need. Whether you’re a parent, educator, or individual with dyslexia, we are here to support you every step of the way.

As a trusted name in the dyslexia community, we have earned our reputation for quality, reliability, and a deep commitment to improving lives. Our online shop is easy to navigate, offering a seamless shopping experience with fast delivery and hassle-free returns. We are also continuously expanding our range to include the latest products and innovations in the field.

At The Dyslexia Shop, we understand the challenges of dyslexia and are passionate about making a positive difference. Join our community today and discover the tools and resources that can help unlock your full potential.

Contact info

Empowering Learning, Enhancing Lives

Back to school with The Dyslexia Shop: tools for learning success!

4.5

Excellent

TrustScore 4.5 out of 5

465 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Brilliant company

I use this company regularly. Teaching both children who are struggling in school and adults learning to read, I have supported many of them with a variety of items from here.

18 May 2026
Rated 1 out of 5 stars

Ordered items not in stock

After ordering I was advised 2 items were not in stock, they said they would put the whole order on hold.
I asked for the items in stock to be sent out which they did. The other 2 items took weeks to come. Why take money for items that are not in stock!

19 May 2026

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