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TheCostumeShop.ie Reviews 

4,055
•
TrustScore 5 out of 5

4.8

Costume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, with many packages arriving the next day or even within hours of placing an online order. Consumers also highlight the impressive quality of the costumes and the helpful, efficient support staff who make the entire purchasing process completely smooth and stress-free. Some reviewers were not happy with receiving faulty or damaged items, expressing significant frustration about having to cover the expenses for return shipping. A few consumers also noted occasional issues with incorrect sizing or items falling apart unexpectedly during use.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting exceptionally prompt and reliable shipping... See more

Product

Users describe positive interactions with product quality, noting that items are great, well made, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are great value and... See more

Order

Consumers find order satisfaction to be high, frequently praising the remarkably fast and prompt delivery... See more

Service

Customers report extremely positive experiences with the fast and reliable service provided by helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing shop. Repeat customer here! Great value on costumes & each costime i have bought has been of high quality. My order arrived within 24 hours, three days quicker than I expected. I am happy t... See more

Rated 5 out of 5 stars

Great experience with the CostumeShop! I ordered stuff for Halloween a week out and they had guaranteed shipping which arrived in 3 days. Unfortunately one of the items was missing, looks like the p... See more

Rated 5 out of 5 stars

I wasn’t happy with the size and style of my first order. Reordered and accidentally ordered two. long story short the double order came and was perfect I sent back both others and within 3hrs of my t... See more

Rated 5 out of 5 stars

Spooktacular service! Aisling was absolutely amazing—so friendly and super helpful from start to finish. She made finding the perfect costume a total treat (no tricks here!). The quality was fang-tast... See more

Company details

  1. Costume Store

Written by the company

Ireland's Biggest Selection of Costumes & Fancy Dress Costumes. 100% Satisfaction Guarantee on all Fancy Dress Costumes! And big online Discounts. www.TheCostumeShop.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,055)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Super fast Delivery

Had ordered a Christmas present from another site that was due before Christmas. No sign on the 23rd so ordered from the costume shop and couldn't believe it when it arrived on the 24th. Will only be ordering from them in future. My daughters Christmas was made.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend The Costume Shop

Highly recommend The Costume Shop. Customer service is excellent. Was let down by Amazon (for my daughter’s costume) and The Costume Shop came to the rescue, delivering in less than 24 hours after order.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy with purchase

The goods arrived quickly, which was a plus. I ordered clown noses, which are sensitive to bumps and bangs anyway, but they regained their original shape after being taken out of the packet.

25 December 2025

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