TheCarBarns Reviews 

5 stars out of 5.

From the initial response from Tim to the handover of the Range Rover Evoque from Charlie we were very impressed and happy with The CarBarns. No hassle or issues at all.

Please note I don't understand these negative reviews on this Trustpilot portal at all.

Gavin

At first you think Tim is a really nice, honest and straight guy - as things progress you realise its all a front and behind the smile is a dealer not sticking to what he says or promises

Don't leave having paid for your car and expect the promises made of warranty being sent on and the 1 year MOT being accurate to actually happen. expect then to be ghosted for weeks on end and when you do finally get in touch with Tim again - probably on holiday and keen to tell you and make you feel your disrupting his break - you'll only be given more false promises and the promise of being ghosted again

The car we bought had faulty brakes, a bulging tyre and damage underneath, it had possibly been in an accident. We were unaware of that on leaving the Barns. It would NOT have passed MOT, it was potentially dangerous. We paid for repairs. No repayment or apology from Tim. So now taking court action against company with photographic and written evidence.
Please be very aware and avoid buying from this company. Cars are well priced but need to come with a health warning!!

I bought a car from Tim at Car Barns at the back end of 2023, after ignoring my gut feeling and after reading bad reviews, I thought it would not happen to me, well it did! The staff were keen to answer calls and enquiries about the car prior to the sale, everything seemed great. After a couple of days of having the car it started popping out of 2nd gear, I reported this as an issue to a colleague of Tim's (who I can only assume that has left because of the complete shower it is working for him), I mean I don't have proof of that but I can only imagine! Tim said he would sort this and pay for it in full (I have messages as proof). Trying to contact Tim was a total nightmare, he would not answer my calls, he would then message me to say he would get in contact with me but he did not. I had to ring constantly, time after time to which I assume he was getting rather annoyed, but if he answered in the first place then I would not have needed to do this. I even spoke with his wife who assured me that this problem would be fixed. Tim said he would extend my 3 month warranty to 6 months (what is the point in this if you are not even going to fix the problem?!). Tim is a pathological liar, he told me he was going to drive to where I live which is approx 4 hours drive with a gearbox to drop off at my local garage for them to fit it, I agreed to this thinking he is trying to make up for no contact etc but guess what he never turned up! In the end I gave up, even after sending a letter to start court proceedings, I just could not deal with the stress that this caused. Needless to say I have had no further contact from this man to try and sort my still broken car. DO NOT BUY FROM TIM BOWLER THE CAR IS NOT WORTH IT!!!! Check out his wonderful reviews on Trustpilot!

Organised a trip having placed a deposit with the promise of being collected from the train station.
Car did not have a towbar as described in sales blurb. Discount negotiated.
Car developed fault within five days. In limp mode and fault isn't covered by warranty.
Cost to rectify is £900
Contacted Tim and nothing. No after sales care what so ever - hasn't responded to emails
Avoid.

Discussed vehicle and the price was increased on listing every other hour. Tim
agreed to match initial sale price and then sent photos of damage to vehicle which was not advertised. Still agreed to go ahead book appointment to view the car. Next day listing was marked ‘sold’ and no response. Bunch of cowboys. Do not trust with any vehicle purchases. Avoid at all costs.

Just completed the sale of my car with Tim through Motorway. Everything went smoothly even though we only gave Tim 2 days of availability for collection ,he kindly agreed to collect on Saturday morning! Recommended!

SCAM WARNING, BE AWARE OF THIS DEALER. Tim is an absolute disgrace and a dishonour to the car community, whilst promising a car viewing, he had decided to sell the car when this had already been arranged. Which was clearly stated, Tim was well aware of this too before deciding to ghost me. This also means that I was unable to get my deposit back of a few thousand pounds, I am disgusted by his service. From over 45 years of experience with cars, never have I felt so disrespected. THIS IS A WARNING TO OTHER CUSTOMERS, DO NOT BUY FROM HIM.

i Not recommended this at all, 2 weeks that I want to try contacting them they don't respond me I call them send them messages on WhatsApp, they just don't care. I least just tell that declined or confirm

Absolutely shocking and dishonest, Tim Boler ows money to us ..5 weeks in and still getting ( we will sort it ) avoid the company like the plague...
Why the need to rip honest people off ???

DO NOT BUY ANY CAR FROM THIS DEALER! my experience was a nightmare, they sold me a dodgy/ faulty Mercedes E250 back in June/ July 2024. The Car developed problems with 2-3 months of driving. The coolant kept drying up. I was always spending money on coolant. Once my bonnet was steaming on A406, temperature went up to nearly 120 on the gauge. Had to stop on the roadside with my kids in the car. Another time in slow traffic it started bringing up smoke/ steam, very scary experience.!!!

This dealer refused to take back the car. I rejected it as it was still within 6 months. I had given them the opportunity to fix the car twice. The car kept leaking coolant. It was a nightmare.

In the end i contacted the finance company who were AMAZING-- (Startline Finance).

Dealer refused to engage, refused to take the car back, even when i changed my mind giving them the opportunity to fix the problem after 2 failed attempts. I was willing to let them try a 3rd time. But what did they do? They were asking for compensation payment from the finance , relying on the legal grounds that i has caused 'further on damage' by continuing to drive the car after the independent vehicle inspection mechanic had asked me not to. Two lovely independent mechanics from Scotia inspected the car and told them the problem was from a hose, and they had done something wrong when they tried fixing the car. - I need a car, I have kids, how am i meant to get around? Inspection or not! i got the car to drive around. Common sense prevailed in the end. I stopped driving.

Still, this dealer remained adamant, refusing accountability nor taking responsibility that they had advertised a faulty car for sale to the public. Which in itself is a crime, misrepresentation/ deception- Faulty goods.

Fast forward,as advised by Scotia, i no longer drove the car from November 2024 till February 12th 2025 when the car was finally collected by the finance.

The finance compensated me, the dealer still refused to engage. They are a very dishonest company. DO NOT DEAL WITH THEM AT ALL.

The company is 100% crooked. I paid a lot of money for a car, which developed a fault. Despite numerous attempts to contact Tim, I have had zero response. Seriously, keep your distance and send this rogue trader to the scrapheap.

Update 17-Mar-25: I have provided evidence to Trustpilot to verify that I am genuine. The comments below are another attempt to deceive honest, hard working people. Buyers beware.

Met Tim today and my experience sorting out the car was Excellent. Everything went very smoothly and very professionally. I would recommend this company to anyone. Thank you

Purchased vehicle, had issues, wouldn't reply to messages although he's read them. Now can't get hold of them to get details of 6 month warranty that was offered with the car. Disappointing!!!!

A very disappointing and frustrating experience! 👎Charlie and Tim wasted our time and failed to provide the attention or information needed to purchase a GLC. They offered an unreasonable price for our part exchange car, making the process even more stressful.Given this experience, I would never consider approaching them again, even if they had a suitable car in the future.

The entire process was poorly explained, leaving me confused about what I needed to do. The transaction isn’t complete yet, and I’m disappointed with the lack of professionalism, unfriendliness, and lack of expertise I’ve experienced so far.

I enquired about a £20,000 car - Jag F Pace.
I sent a whatsapp two days ago to ‘Tim’ asking if the correct service had taken place on the vehicle for its 112k/84mnth service .. see the text chain below which ended up with them BLOCKING ME over an enquiry… do they actually want to sell cars? Absolute cowboys - I think they were to palm me off because I’m female and hoping i didn’t know what I was talking about (I also sent proof from JLR website stating that the car needs both cambelts at the 112k/84mth service which apparently this car had ‘full service history’) he said it isn’t an expensive job to do… which is rubbish because the cheapest quote I’ve managed to find for this service is £1500 BEWARE. Please see below:

Sam: Please can I request more information about the Jaguar F-PACE NV16DDE listed for sale?
I’d like to come and possibly view it please - can you confirm if it’s had its cambelt done on its 112k/84 month service?
[16/12/2024, 20:29:50] ~Tim: Hi there - thanks for your enquiry. That’s fine to view, the cambelt is due at its next service (1 years time). Let me know if you would like to view.
‎[16/12/2024, 20:30:12] Sam: ‎image omitted
[16/12/2024, 20:30:20] Sam: (sent screenshot from JLR website stating it needs cambelts on the 112k/84mnth service) No it isn’t?
[16/12/2024, 20:31:16] ~Tim: In the trade we normally work on it being every 80,000 miles
[16/12/2024, 20:31:32] ~Tim: I’m happy to have don’t it’s not an expensive job to do.
[16/12/2024, 20:31:49] Sam: Both cambelts?
[16/12/2024, 20:32:02] ~Tim: Yes
[16/12/2024, 20:32:11] Sam: And water pump with invoices?
[16/12/2024, 20:39:48] Sam Cullen: Because if so I’ll come by at the end of the week to have a look, do you take p/x?
[17/12/2024, 19:53:53] Sam: I take it by the fact I have had no response today is because you’ve realised it’s not a 2 minute job & have no intention of doing it?
[18/12/2024, 08:01:13] ~Tim: I’m sorry I’ve sold the car to a previous enquiry
[18/12/2024, 08:01:28] ~Tim: Thanks for the rude message though 👍
[18/12/2024, 10:26:42] Sam: That’s interesting that
[18/12/2024, 10:26:53] Sam: Shows how terrible the aftercare would of been
[18/12/2024, 10:27:01] ~Tim: I’m lost for words.
[18/12/2024, 10:27:21] ~Tim: I’m super glad I haven’t sold a car to someone as rude as you….
[18/12/2024, 10:27:30] Sam: Very professional for you to reply and tell me it’s sold 😂
[18/12/2024, 10:27:58] ~Tim: Would you rather I sent a letter and say it’s sold?
[18/12/2024, 10:28:48] Sam: It’s polite to let potential customers know if something they’ve enquired about is no longer for sale… you probably sold it to someone who doesn’t realise who needed the cambelt doing full well knowing it’s an expensive job. Cowboys.

Ordered car lexus ls for delivery ask for a clear video showing any paint issues and marks on interior and exterior video was so so quality. Car arrived with paint damage drivers side rear poor repair over spray and damage to bumper then checked the interior what a state clearly never cleaner stains everywhere. Then a total lack of prep on the vehicle. Not an honest description at all. Tot

I have recently brought a Range Rover Vogue SE from Car Barns. Im really happy with the service i recieved from them. I had a small issue with the the car, which wasnt their fault at all. Tim was very proactive at solving the problem personally and quickly.

The negative comments on here are totally unfoundered. The place is nearly 70 miles away from my house, and this wouldnt put me off from recommending Car Barns to others and using them again.

The buying process was also incredibly easy. Every question was answered honestly and I was helped every step of the way. Communication was great.

Thanks Tim

Strange how the post below appears twice. The same post appeared on the 27th of October, as well as ten days ago. Does anyone else smell a rat? -
Working with TheCarBarns was fantastic!
Working with TheCarBarns was fantastic! They offered a fair price, arranged a quick pickup, and made the entire process smooth and enjoyable. For fast, reliable service, I highly recommend them!