Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... See more
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See what reviewers are saying
Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... See more
Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... See more
I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... See more
Company details
Information provided by various external sources
Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.
Contact info
10 Station Road, LE15 9TZ, Uppingham, United Kingdom
- 01572824376
- customer.service@thebritishbeltcompany.com
- www.thebritishbeltcompany.co.uk
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Hasn’t replied to negative reviews
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Over priced low quality items
Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. Seemingly hiding from customers. Please come back to me to sort out this issue. Order ref: AH2869
I HAVE SENT 2 EMAILS TO THIS COMPANY…
I HAVE SENT 2 EMAILS TO THIS COMPANY HAVE NOT RECEIVED A REPLY. I AM STILL WAITING FOR MY BELT TO ARRIVE ORDERED ON THE 22ND OCTOBER NOW NOVEMBER THE 6TH DO NOT BUY FROM THIS COMPANY
I have now purchased 3 belts from this…
I have now purchased 3 belts from this company, all are very high quality.
Comfortable, lovely leather, not too thick or bulky, particularly like the contrast belts with different colour stitching and inside.
Lovely Personalised Hip flask bought as…
Lovely Personalised Hip flask bought as present.
I am sure they will be delighted.
Great speedy service.
I am very pleased with the belts
I am very pleased with the belts. The belts are very high quality and the customer service is fantastic.
Very highly recommended.
I will definitely recommend this…
I will definitely recommend this company, will shop again in the future.
- Great product
- Great service
Sadly didn't last...
Previously I had two belts from different major UK suppliers, and both of them laminated, i.e. the front and back of the belt started coming apart.
So I bought two belts from this company, which were not cheap at £50 each, and everything was ok initially, but less than 12 months later, they have both started doing the same thing, i.e. the front and back of the belt are coming apart. Presumably they are glued together?
This is disappointing, given how much they cost. So I am now looking for belts that are made from a single thickness of leather that cannot come apart like this. I will make sure to ring any possible supplier in advance to check this out before any further purchases!
Wonderful quality belt!
Wonderful quality belt!
I have now purchased 3 belts from this company, all are very high quality.
Worst customer service ever
Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that my partner can't use because the company chose to ignore all of my communications. To think that they state they will reply within a day of receiving an e-mail and here I am waiting for a reply since December.
Excellent
I recently purchased a product which I wasn't happy with. I contacted the company had a very prompt response with the offer of a replacement or refund. I opted for refund which was processed very quickly. I was reassured that I didn't have to return the product. Excellent customer care
I'm incredibly satisfied with these…
I'm incredibly satisfied with these casual belts; they exude quality in their leather craftsmanship, and the attention to detail extends to the packaging of my order.
British Belt Company-quality products
Purchased three belts from this company. Liked the idea of made in Britain. Nicely packaged and all belts were in pristine condition and appear very high quality. Length spot on as per order and I did use their helpful size guide. Would highly recommend !
I was impressed with the attention to…
I was impressed with the attention to detail in the packaging of the leather bags, ensuring that they were delivered in pristine condition and ready to be used right away.
The speed aswell as kindness in…
The speed aswell as kindness in producing my order - a 50th anniversary gift - excellent service! Thank you!
I have now purchased 3 belts from this…
I have now purchased 3 belts from this company, all are very high quality. The first one purchased a year ago and hardly shows any signs of wear and tear despite being worn almost daily.
leather notebook…
I recently purchased a leather notebook cover from this company. The quality was excellent and I am extremely satisfied with the purchase. I had a small problem with the original item but the customer service was exemplary and my problem was dealt with very promptly and courteously .Highly recommended.
Great belts for the 2 months before they break
I ordered a belt for my boyfriend for Christmas in 2019. He wore it a few months and loved it-then the pandemic hit and he wasn’t wearing it. He put it on again a few months later and it was broken. I contacted the company and they were helpful, I sent pictures and paid to send the belt back to repair it. They couldn’t fix it and provided a new one, which I was happy with. And now, a few months after the replacement was provided it too has failed. The leather has come away from the metal. I am pretty bummed I splashed out on what I thought was going to be a quality product and Primark belts have lasted years longer. I want to buy things that last longer and I’m prepared to pay for them- but the British belt company has poorly constructed belts or major design flaws that don’t support the price tag.

Reply from The British Belt Company
This is the second belt I have bought…
This is the second belt I have bought from you and the quality is great. Unfortunately I ordered a personalised one that is too wide this time but this is my fault not your yours!
Wonderful quality belt!
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