Theatre Tokens Reviews 

Excellent customer service from Kay from start to finish. I contacted them and the same day Kay sorted out the issue I had with the token straight away. She responded to my emails the same day. Brilliant customer service. Wish more places had this level of customer service and genuine concern to help. Thanks Kay 🙂

Really helpful, I had some issues with my tokens and it was resolved straight away and no hassle at all. Thank you

I had an issue with a token- it was resolved in less than 24 hours. I am very impressed- and have already used it to book!

I required assistance with some ancient tokens from last century that I'd forgotten about. My query was responded to and dealt with quickly and effectively. Big thanks to Kay over there who helped me.

Found some old theatre tokens which I wasn't sure I could use (and then I totally destroyed the voucher trying to scratch off the pin...). In both cases Kay responded to my emails almost immediately and then arranged for a replacement e-gift card to be issued to me. Fantastic, speedy customer service. Highly recommended. It's also brilliant that the tokens do not expire - better than so many other gift cards.

Really helpful with a surprise gift for Mrs Evans thank you

Love theatre tokens but had an issue with revealing the pin number on one of my gift cards. Emailed theatre tokens and the issue was sorted very quickly and a e-token was issued to me instead. Brilliant customer service and a great way to give/receive the gift of live entertainment. Would 100% recommend*****

The retailer took my payment but failed to deliver the tokens and was very unhelpful when trying to resolve my case. So I contacted Theatre Tokens support directly and they were excellent in taking my case up with the retailer and making sure that everything got sorted (Particular thanks to Henry on the TheatreTokens team!)

Absolutely fantastic product and service from the team. It was so nice to have such a quick and professional response the team. After getting our original vouchers wet and unusable they were swiftly converted into a digital voucher that we could use against a show this Christmas. Thanks again guys Kev

Customer service that deserves a five-star review - 100% recommendation. Thanks Kay!

Had a nightmare having registered my tokens but having lost the cards. Kay was able to verify that my account had registered 2 cards and they were then cancelled and the new tokens emailed to me. Prompt, professional and successful service!

Seems to be a familiar story: I found some old paper tokens, contacted the company and within an hour or so, had a lovely reply from Kay and some e-vouchers! When most gift vouchers have a 2 year or so lifespan, I'm delighted that these don't expire - and with the service I received.

I had an issue with the pin on a gift card I had received. I emailed asking for help and it was sorted quickly and easily within 24hrs. The service was outstanding and I am very grateful for their quick response and help.

Friendly and extremely speedy customer service and response that was delightful to experience. Thank you.

The staff at Theatre Tokens were superbly helpful. They helped me use a voucher that hadn't gone through a theatre system and then helped me track down the value of a parer token from 2022 for £100 . Thank you so much for your help ladies and gents.

Having found old paper theatre tokens, I emailed the customer service team. Thanks to Kay for her prompt response and converting them to electronic tokens within a couple of hours of sending my email.

Great customer service. So great the vouchers don’t expire!

Amazing, speedy customer service. Very impressed.

Found an old token reached out to customer services to check validity and they couldn't have been quicker or more helpful in their response.
Very impressed particularly by Henry.

I accidentally ordered a voucher instead of a gift card for an Xmas gift.
I contacted Henry at Theatre Tokens. He was very understanding, made the process very straight forward and simple, and immediately fixed the issue for me.
Exemplar customer experience!