The Coaching Academy Reviews 

1,726
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and knowledgeable staff, including excellent trainers who provide warm, engaging, and insightful guidance. Many appreciate the well-structured courses and flexible learning options, making it easy to fit studies around life. The content is often described as rich, transformative, and interactive, offering practical tools and fostering community. Exceptional customer service and phenomenal support are frequently highlighted. However, some customers noted that certain live training sessions or demonstrations felt rushed, making it difficult to keep up or fully grasp concepts, and that practice time during some modules was too short to delve deeper into the material.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting engaging, interactive,... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising the trainers and support... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Product

People report positive experiences with the product, highlighting its great content and well-structured... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

The best part of being part of the coaching academy is meeting so many liked minded people, who are all on a similar journey. We get to learn from each other, and the incredible teachers and mentors t... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,726)

258 reviews in the last 12 months

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Rated 4 out of 5 stars

Qualified trainers, great tools and resources

Qualified trainers, great tools, resources and flexibility.

30 March 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 3 out of 5 stars

Interesting content but feel the day…

Interesting content but feel the day sessions could be shortened into half day sessions

30 March 2026
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Reply from The Coaching Academy

Dear Jade, thank you for taking the time to write a review and share your feedback. We look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 4 out of 5 stars

Masterclass Coach

Always great to be in a session with Pam Lidford; she has so much knowledge and experience for us all to draw from.

23 March 2026
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Reply from The Coaching Academy

Hello, thank you for your review and kind feedback. We are delighted to read that you enjoy learning with Pam and value the wealth of knowledge and experience she brings to every session. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent day of training with Pam as…

Excellent day of training with Pam as always. She shares generously so much material and knowledge, the day is full of learning with much to delve deeper into and explore afterwards. Highly recommend Pam and this course to add to your skills, knowledge and competency as a coach.

23 March 2026
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Reply from The Coaching Academy

Dear Christina, thank you for taking the time to share your feedback. We are delighted to read that you had another excellent training with Pam and found the session rich in learning, knowledge, and practical resources. Thank you for your recommendation, we are so pleased the course has helped strengthen your skills and confidence. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent trainers

Excellent trainers. An engaging variety of teaching techniques used to motivate and teach concepts. Sarah was an excelllent tutor. There was enough time given for learning and application.

13 March 2026
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Reply from The Coaching Academy

Dear Jaina, thank you for your kind words and review. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

DISC

Well structured course - great thought provoking sessions from Darren.

20 March 2026
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Reply from The Coaching Academy

Hello, thank you for your kind words and review! Best wishes, TCA Team

Rated 5 out of 5 stars

It was insightful

It was insightful, interactive, interesting and engaging.

6 March 2026
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Reply from The Coaching Academy

Dear Omobola, thank you for taking the time to write a review! We are delighted to read you enjoyed the training and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great course. Highly recommend.

I really loved every second of this course. It was unexpectedly life changing in all the best ways and I’m now going on to build my own coaching practise with a very promising start - thanks to everything I learnt with TCA.
The one thing I would have liked more interaction with, would have been the written work. We got mentors and supervision for everything else, but just a check-in that we are on the right track would have put me at ease a little more.
I would absolutely recommend this course and sign up for others with TCA.

16 February 2026
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Reply from The Coaching Academy

Dear Rose, thank you for taking the time to share such thoughtful feedback. We are delighted to read that the course has been such a positive experience for you, and it’s wonderful to hear that you’re now building your own coaching practice. We appreciate your feedback regarding the written work, and we will certainly share this with the team as part of our ongoing improvements. Thank you for your recommendation, and we look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 5 out of 5 stars

Responsive and compassionate support

Excellent and responsive support throughout my journey and compassionate team

2 March 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We are delighted to read that you felt supported throughout your journey. Your kind words are truly appreciated! Best wishes, TCA Team

Rated 5 out of 5 stars

Really insightful and informative

Really insightful and informative. Very well delivered and I came away from the module having learnt there are various models out there that can suit different clients.

6 March 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to share your feedback. We are happy to read that you found the module insightful and informative, and that it helped you discover a range of models to support different client needs. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Fabulous

Fabulous! Love that as a coach, we have loads of models and frameworks we can adopt based on client's scenario

6 March 2026
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Reply from The Coaching Academy

Dear Temi, thank you for sharing your feedback. We are delighted to read that you enjoyed the session and found the models and frameworks helpful for supporting different client scenarios. It’s wonderful to know the training added value to your coaching practice. Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent training provider

Excellent training provider, thorough quality training and educational content, great network of trainers, mentors and supervisors, online platform easy to use. I’ve enjoyed my experience and would highly recommend to others.

6 February 2026
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Reply from The Coaching Academy

Dear Astrid, thank you for your kind words and feedback. We are delighted to read you enjoyed your training with us and would recommend to others- it means so much! We wish you all the very best on your continued coaching journey and look forward to welcoming you again in future! Best wishes, TCA Team

Rated 5 out of 5 stars

Amazing

Amazing, well structured, engaging day of training for DISC. Sharon paced the course perfectly, took time out for additional questions and this felt really interactive.

2 March 2026
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Reply from The Coaching Academy

Dear Sonja, thank you for taking the time to write a review. We are happy to read you enjoyed the training and Sharon's delivery. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

So informative

So informative - so much information was delivered throughout this course, very beneficial to my learning and where I am within my training - Thank you Coaching Academy.

28 February 2026
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Reply from The Coaching Academy

Hello, thank you for your kind words and review. We look forward to welcoming you again very soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Inspiring session with Rebecca Daniels

So much information and so many tips. Rebecca made everything clear and manageable. Looking forward to using the knowledge for my coaching business.

2 March 2026
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Reply from The Coaching Academy

Dear Denise, thank you for taking the time to write a review. We are happy to read you enjoyed the training and Rebecca's facilitation. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

100% Recommend

An insightful, interesting and engaging introduction to the fascinating area of personality profiling using DISC. Will definitely be taking this further.

28 February 2026
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Reply from The Coaching Academy

Hello, thank you for your kind words and review. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 3 out of 5 stars

An amazing trainer but ruined the day with the hard sell of the next course

Sharon is an amazing trainer! The first 2 sessions were brilliant. Then there was 45 mins hard sell to do the next course. Not ok. Did not land well with me or a lot of my colleagues.

28 February 2026
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Reply from The Coaching Academy

Dear Karen, thank you for taking the time to write a review and offer feedback. We were sorry to read you thought there was hard sell, that wasn't our intention. DISC personality profiling is a fascinating tool for many, and making people aware of further opportunities to deepen their knowledge is always intended as an invitation. We are sorry it did not land well with you and impacted your experience - we appreciate the feedback and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Such an informative and fun day

Such an informative and fun day. As always, I learnt so much. Thank you.

2 March 2026
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Reply from The Coaching Academy

Dear Judy, thank you for your kind words and review. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Really thought provoking

This was a really informative, interactive training course. Lots of practical information, easy to apply.

26 February 2026
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Reply from The Coaching Academy

Dear Rachel, thank you for your review and feedback. We are happy to read that you found the training informative, interactive, and practical to apply. It’s wonderful to know the session supported your learning in such a useful way. Best wishes, TCA Team

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