The Coaching Academy Reviews 

1,725
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and knowledgeable staff, including excellent trainers who provide warm, engaging, and insightful guidance. Many appreciate the well-structured courses and flexible learning options, making it easy to fit studies around life. The content is often described as rich, transformative, and interactive, offering practical tools and fostering community. Exceptional customer service and phenomenal support are frequently highlighted. However, some customers noted that certain live training sessions or demonstrations felt rushed, making it difficult to keep up or fully grasp concepts, and that practice time during some modules was too short to delve deeper into the material.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting engaging, interactive,... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising the trainers and support... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Product

People report positive experiences with the product, highlighting its great content and well-structured... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

The best part of being part of the coaching academy is meeting so many liked minded people, who are all on a similar journey. We get to learn from each other, and the incredible teachers and mentors t... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,725)

257 reviews in the last 12 months

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Rated 5 out of 5 stars

Trainer was first class

Trainer was first class - very personable; empowering in the way she trained her delegates; set a good and empathetic pace throughout the day

27 April 2026
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Reply from The Coaching Academy

Dear Louise, thank you for taking the time to write a review and share feedback. We are pleased to hear that you found the trainer personable, empowering, and empathetic throughout the session. It’s wonderful to know the pace and delivery helped create such a positive learning experience. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Clear and concise

Clear and concise. Very professional presentation.

17 April 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review. We are happy to read that you found the presentation clear, concise, and professional. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Really excellent facilitation

Really excellent facilitation

13 April 2026
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Reply from The Coaching Academy

Dear Kate, thank you for taking the time to write a review! We are delighted to read you enjoyed the training and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

The career niche training with Sarah Bramall

The career niche training session with Sarah Bramall, was truly transformative. Sarah is an incredible trainer who brings a perfect blend of deep expertise, high energy, and genuine kindness to the room. Not only was the course material incredibly rich and well-structured, but she also took the time to thoughtfully address every question from the group. I've walked away with a wealth of new knowledge and, most importantly, much-needed clarity on my professional niche.

18 April 2026
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Reply from The Coaching Academy

Dear Diana, thank you for taking the time to write a review and share your feedback. We are happy to hear that you found the career niche training so transformative and that Sarah's expertise, energy, and approach helped you gain clarity in your professional niche. It’s wonderful to know you left with both new knowledge and confidence in your direction. We really appreciate your kind words and look forward to welcoming you again soon!
Best wishes, TCA Team

Rated 5 out of 5 stars

Completed the Career Coaching Training…

Completed the Career Coaching Training which was a very informative programe with relevant tools and theory. Really enjoyed the course and the trainer, Sarah Bramall, was knowledgeable and gave really good insights. Well done Coaching Academy for another brilliant training programe.

20 April 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We are delighted to hear that you found the Career Coaching Training informative and relevant, and that Sarah’s knowledge and insights enhanced your learning experience. We really appreciate your kind words and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Coaching in Education

The course on wellbeing was exceptional and a real eye opener. Thank you Rachael B

20 April 2026
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Reply from The Coaching Academy

Dear Shahleeni, thank you for taking the time to write a review! We are delighted to read you enjoyed the training and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

An excellent session

This was my best experience of training with the Coaching Academy to date; the trainer was positive and motivated throughout and kept the training moving along at a pace so I didn’t get bored. The information given was interesting and I picked up lots of practical tips and tricks to take into my coaching.

17 April 2026
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Reply from The Coaching Academy

Dear Sandra, thank you for taking the time to share your feedback. We are delighted to hear that this was your best experience so far and that you found the training engaging, well paced, and full of practical insights. It’s wonderful to know you’ve taken away useful tips to apply in your coaching. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 1 out of 5 stars

Outstanding training

An excellent establishment that fully equips you to feel confident, responsibly and ethically practising. Excellent trainers with invaluable experience and knowledge. The guidance and support is phenomenal. The live training for Empowering the Coaching relationship was incredible, I felt supported, learning so much about important factors such as Empathy/sympathy, The training run by Sharon used learning styles suitable and adapted to all learning styles which is pretty amazing in my view, a huge feat, successfully met. I have come away with so much insight and personal insight on how I can improve and deliver the best service to my clients and use tools to self asess to ensure I turn up fully present and my best self for the client. Thank you Sharon such and empowering training!

16 April 2026
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Reply from The Coaching Academy

Dear Anjuna, thank you for taking the time to share such thoughtful feedback. We are delighted to hear that you found the training supportive, insightful, and empowering, and that this module had such a meaningful impact on your learning and self-awareness. It’s wonderful to know that Sharon’s delivery and facilitation supported different learning styles and helped you deepen your understanding of key coaching principles. We’re especially pleased that you’re leaving with practical tools and insights you can apply with your clients. We truly appreciate your kind words and wish you every success as you continue to grow in your coaching practice! Best wishes, TCA Team

Rated 3 out of 5 stars

Sessions too long

I like the content but the sessions seem far longer than is necessary. I really like the 8- 10 minute break outs, that's a really good time. But then essentially repeating the same exercise in the big room seems unnecessary. In the last session the whole first 30minutes was asking people, first in breakouts then altogether, our thoughts after the session the evening before. That's a whole quarter of the session!

Also, a previous session leader had said its fine to have cameras off during the main room sessions. That was really encouraging for me as I have Chronic Fatigue and staying on camera after a long day at work is a lot for me. But this time the trainer put pressure on several times to turn cameras on, with no thought given to those who might need to be off-camera for various reasons. This made me feel quite uncomfortable.

16 April 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to share feedback. We are sorry to hear that parts of the session felt longer than necessary. Your comments regarding the balance between breakout discussions and whole-group reflections are really helpful and will be shared with the training team. We also appreciate you raising your experience regarding camera use. We’re sorry to hear this made you feel uncomfortable. Creating a supportive and inclusive learning environment is very important to us, and your feedback will help us reinforce the need for flexibility and sensitivity in our live sessions. Thank you again for sharing your thoughts with us. Best wishes, TCA Team

Rated 5 out of 5 stars

Great tutors who built a learning…

Great tutors who built a learning environment people could thrive in.

28 March 2026
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Reply from The Coaching Academy

Dear Donna, thank you for your feedback. We’re delighted to hear that you found the tutors excellent and that the learning environment supported you to thrive. We look forward to welcoming you again soon!
Best wishes, TCA Team

Rated 5 out of 5 stars

Great. Great. Great!

The best part of being part of the coaching academy is meeting so many liked minded people, who are all on a similar journey. We get to learn from each other, and the incredible teachers and mentors that run the course. So incredibly grateful to have found a course that I can fit around my 9-5, family life, and running a business whilst I study. Could not recomend it highly enough!

13 April 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to share such wonderful feedback. We are delighted to hear that being part of the TCA community and connecting with like-minded people has been such a valuable part of your journey. It’s wonderful to know that the flexibility of the course fits so well around your work, family life, and business commitments. We truly appreciate your recommendation and look forward to continuing to support you on your coaching journey! Best wishes, TCA Team

Rated 4 out of 5 stars

Great module

Great module. Alittle rushed at times when demonstrating them but the time given to experiment was helpful. Could be one of my favourite modules so far.

13 April 2026
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Reply from The Coaching Academy

Dear Sophia, thank you for taking the time to write a review and share feedback. We are happy to hear you enjoyed the module and appreciate your reflection on the pacing during demonstrations - we’ll share this with the team as part of our ongoing review of the learning experience. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great training

Great training

13 April 2026
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Reply from The Coaching Academy

Dear Helen, thank you for taking the time to write a review! We are delighted to read you enjoyed the training and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Lovely supportive journey from the…

Lovely supportive journey from the worships, finance team ! A big thank you

23 March 2026
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Reply from The Coaching Academy

Dear Idah, thank you for taking the time to write a review and offer feedback! We are delighted to read that you are enjoyed your studies with us! Best wishes, TCA Team

Rated 5 out of 5 stars

Great coaching

Great coaching. Great content. Lots of good takeaways. Thank you

23 March 2026
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Reply from The Coaching Academy

Dear Tom, thank you for your review and feedback. We are absolutely delighted to read your comments! Best wishes, TCA Team

Rated 4 out of 5 stars

The 'OW' workshop was great; pre-work less so

The 'OW' workshop was excellent, superbly facilitated by Sarah Brammall - a real professional. The pre- work was OK. The workshop is fine and does a job but I found the supporting pre-work videos incredibly patronising. The tone is appropriate for a class of school children rather than adult learning. Something for the Academy to reflect on

30 March 2026
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Reply from The Coaching Academy

Dear Tom, thank you for taking the time to write a review. We are pleased to hear that you found the OW workshop excellently facilitated by Sarah. We also appreciate your feedback regarding the videos, we will ensure this is shared with the team as part of our ongoing review and improvement of the learning materials. Thank you again for your reflections. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Really enjoyed the NLP training!

Really enjoyed the NLP training. Sarah created a great learning environment that challenged our thinking, vastly improved our knowledge an gave us space to test and experiment with our learning.

30 March 2026
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Reply from The Coaching Academy

Dear Chris, thank you for taking the time to share your feedback. We are delighted to hear that you really enjoyed the NLP training and that Sarah created a supportive environment that both challenged and enhanced your learning. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Sarah is a great trainer

Sarah is a great trainer - makes everything so clear and easy to understand, with great examples that she shares from her own coaching experience and life. Highly recommend.

30 March 2026
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Reply from The Coaching Academy

Dear Kathryn, thank you for your kind feedback. We are delighted to hear that you found Sarah’s training clear and enriched by her real-life coaching experience. It’s wonderful to know the examples helped bring the learning to life for you. We really appreciate your recommendation and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 4 out of 5 stars

Qualified trainers, great tools and resources

Qualified trainers, great tools, resources and flexibility.

30 March 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We look forward to welcoming you again soon! Best wishes, TCA Team

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