Thalia stands for diversity, and offers a wide array of English language literature at great discounts. It's my #1 go-to bookstore. An added bonus is the fact that you can now use rebate codes, and s... See more
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This is my second experience with Thalia online. The first was disappointing: I didn't receive my book, and I wasn't even informed that my order had been cancelled. This time, everything went perfect... See more
This company always gets what I want. Even though you won't have everything (books) at your direct disposal, you never disappoint me. I am quiet sure I am going to be a lifetime customer. Thank you... See more
As always, I had a great experience. I was at the Thalia shop today and found a few english books, but they were cheaper online, so asked why there is this difference. They reacted really nice and sai... See more
Company details
Written by the company
Mit über 8 Mio. Artikeln ist Thalia.de einer der größten Online-Shops für Bücher, eBooks, Hörbücher, CDs, Musik, Filme, Software, Spiele und vieles mehr. Besonderes Highlight des Shops sind außerdem Buchtrailer und Leseproben zahlreicher Bücher.
Contact info
Batheyer Str. 115-117, 58099, Hagen, Germany
- +49 (0) 251 / 5 30 93 30
- info@thalia.de
- www.thalia.de
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally Thalia
Thalia stands for diversity, and offers a wide array of English language literature at great discounts. It's my #1 go-to bookstore. An added bonus is the fact that you can now use rebate codes, and still have your online order sent to your local branch store.
I ordered 4 books in English
I ordered 4 books in English once I was in Hamburg, Germany for my son for his birthday. They didn’t have them in store, but they help me to order them and they processed the order very smoothly and delivered all of them to my home in Denmark without hiccups. First time right well done!!!
Not accurate
I am not happy with their delivery date promises, but their service in general is not that bad and prices are also okay.
The service is great.
This is perfect platform to order…
This is perfect platform to order books, games and etc.
Variety of products are available. Definitely recommend it to others.
Poor and incompetent customer service
Poor and incompetent customer service. Customer service gives false information about the return of the product. It takes over month for them to confirm that they have received the product, even though DHL has registered the return. After months, the customer return is still open.

Reply from Thalia.de
Fast delivery
Fast delivery, lots of books were available to pick from.
On time delivery as well as information…
On time delivery as well as information on the delivery status.
I love this bookstore the most
I love this bookstore the most. Fast delivery, good books packaging and always sales for some books
availability of products and follow up
fast delivery and excellent service
High-quality and good prices
Everything went perfect with fast delivery.
Problems with payment
Problems with payment, didn't sent my email to the UPS, package got back because it stay on a ups point.

Reply from Thalia.de
10/10
I love Thalia really much. I can almost all the time found all the books that i would love to buy. The response from their service is also very good and fast. 10/10 recommendations
Thalia has a vast variety of books
Thalia has a vast variety of books, especially English books! I also appreciate the efficiency whenever I order online!
Everything was good with a little…
Everything was good with a little twist, really kind service with problem solving attitude, thanks a lot
Katastrophe… I made an order on 13.01
Katastrophe… I made an order on 13.01 , it was written about the delivery in 5-7 working days. Yesterday I contacted them , they told me they send the detailed information when finally I could receive my order, after one day silence I called them again, they told me they send an email within an hour… after 3 hours I canceled the order. I never order anything by them!

Reply from Thalia.de
I ordered a book online for the second…
I ordered a book online for the second time. For the second time as well it was damaged. I wrote another review in Google and they had the cheek to answer "it happens due to transport". Apart from that, their accounting personnel can't write invoices properly. Hands off!

Reply from Thalia.de
Good English options in Germany
I ordered few books in English. There is plenty to choose from. The first part of my order arrived quite fast. The books were nicely secured and arrived not damaged. The online store is intuitive.
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