Texture Reviews 

744
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of stylish and unique clothing, often highlighting the excellent quality of the garments and materials, which are frequently described as well-made. Many appreciate the good value for money and reasonable prices, along with the consistently fast and efficient delivery service, even for international orders, arriving well-packaged and on time. The overall service, including easy website navigation and helpful communication, also receives frequent positive remarks from consumers. However, some customers also noted challenges with sizing, finding certain clothes did not fit as expected or were too long or wide.

What people talk about most

Product

People report positive experiences with product, consistently praising the good quality clothing, fabrics,... See more

Quality

Customers had positive experiences with quality, consistently praising the good quality clothing, fabrics,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt and fast... See more

Price

Consumers find prices to be positive, with many reviewers highlighting reasonable and excellent pricing for a... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service. Deliveries are prompt, returns straightforward. Items I’ve received have on the whole, been of decent quality. I wish that some of their clothes went up to sizes bigger than 14 or 16.... See more

Rated 5 out of 5 stars

As always super quick with Europe postage. My go to place because I know I will receive my purchases usually within 4-5 days as despatch is usually same day. What a joy to have found this site with st... See more

Rated 5 out of 5 stars

Discovered your shop accidentally but have become a big fan. Never disappointed in the offerings made in Italy. Designs are fashion forward. Fit is great. Prices are good. Delivery is prompt given the... See more

Rated 5 out of 5 stars

Lots of lovely items, from clothing to gifts and accessories, to choose from and suitable for all budgets. Easy to order, kept regularly updated about delivery date and time and arrived on time in p... See more


Company details

  1. Shopping & Fashion

Written by the company

Quirky Ladies Italian Lagenlook Clothing. FREE UK Delivery!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

744 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(744)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning

Absolutely love this shop…. The clothes are gorgrous( I think so) always get complements.

27 November 2023
Rated 2 out of 5 stars

I’ve purchased a few things from…

I’ve purchased a few things from Texture as I like the clothes. But last week I noticed that my brand new joggers had a split in the seam. Obviously I understand that mistakes happen and was pleased to get a call when I contacted Texture to raise the issue. However, I was slightly surprised when they said they wouldn’t send a replacement until they had received back the faulty pair. I was also unimpressed when I tried to place another order online, using their Black Friday discount, only to discover the order hadn’t been proceeded. When I contacted them about this they said there was nothing they could do. Disappointing.

2 November 2023
Rated 5 out of 5 stars

I needed to return my item

I needed to return my item, not because there was anything wrong with it.. It was exactly as described but didn't suit me. I received very pleasant help from Texture and whenI returned the item I got a refund as soon as they got it.. I highly recommend the product and the service

23 October 2023
Rated 5 out of 5 stars

Very pleased with the top I ordered

Very pleased with the top I ordered, it’s nicely made with good quality material. I was also very impressed with how quickly I received it. I have ordered from Texture before and will definitely order from them again.

12 October 2023
Rated 5 out of 5 stars

Bought two items direct from a stall at…

Bought two items direct from a stall at a festival and loved them so much bought a third online. Great clothes, great response - even a note addressed to me personally which was a wonderful touch. I wore my bamboo top straight away and absolutely loved it. Can see this will be a firm favourite outfit as soon as the weather cools a bit again.

28 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look