Lagenlook Clothing Reviews 

46
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

As a first time customer back in April l was not pleased with my first order, however the way it was dealt with was beyond customer service it was almost personal service. This experience gave me the... See more

Company replied

Rated 5 out of 5 stars

I have used this company for some time now. I have always had good customer service, prompt delivery and good quality garments at reasonable prices. There are some timeless styles that are cool in ho... See more

Company replied

Rated 5 out of 5 stars

I returned one item from my order which seemed to go astray in the post. Despite not having received the tracked return the company replied immediately, was most concerned and refunded me in full with... See more

Company replied

Rated 1 out of 5 stars

Same Chinese manufacturing thing. Oversized only looks good on tall thin people, did buy a cocoon coat which I've warn but material could have been so much better.

Company replied

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

All reviews

(46)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Fully recommend

As a first time customer back in April l was not pleased with my first order, however the way it was dealt with was beyond customer service it was almost personal service. This experience gave me the confidence to try again and thank goodness l did. I have since ordered 2x trousers 2x tunics 5 x tops all of which are fantastic quality and excellent value for money ….thank you 🙏

23 July 2026
Unprompted review
Lagenlook Clothing logo

Reply from Lagenlook Clothing

Thank you so much for taking the time to leave such a lovely review.
We're so pleased you decided to give us another chance after your first experience. Whilst we're sorry your initial order didn't meet expectations, it means the world to us that our customer service gave you the confidence to shop with us again.
Hearing that you've since found so many pieces you love is exactly what we hope for. Thank you for your continued support and for your kind words about both the quality and value of our clothing.
We truly appreciate your custom and look forward to welcoming you back again soon.
Best wishes,
The Lagenlook Clothing UK Team

Rated 5 out of 5 stars

I have never used this company before…

I have never used this company before but the service was fantastic. My dress turned up the next day, delivered promptly by DPD.

16 July 2026
Unprompted review
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Reply from Lagenlook Clothing

Thank you so much for your lovely review.
We're delighted to hear that your first experience with us was such a positive one. It's great to know your dress arrived the very next day and that you were pleased with both our service and your DPD delivery.
We really appreciate you choosing Lagenlook Clothing UK, and we hope this is the first of many orders with us.
Best wishes,
The Lagenlook Clothing UK Team

Rated 5 out of 5 stars

Great clothes and value

I have used this company for some time now. I have always had good customer service, prompt delivery and good quality garments at reasonable prices. There are some timeless styles that are cool in hot weather but still provide cover for my bingo wings!

3 July 2026
Unprompted review
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Reply from Lagenlook Clothing

Thank you so much for your wonderful review and for your continued support.
It means so much to us that you've had consistently positive experiences with both our customer service and our clothing. We're especially pleased to hear you've found styles that keep you cool in warmer weather while providing the coverage you were looking for!
As a small family business, we genuinely appreciate customers like you taking the time to share your experience. Your kind words really do mean the world to us.
We hope you continue to enjoy your Lagenlook wardrobe, and we look forward to welcoming you back again soon! ❤️

Rated 5 out of 5 stars

I returned one item from my order which…

I returned one item from my order which seemed to go astray in the post. Despite not having received the tracked return the company replied immediately, was most concerned and refunded me in full without any quibble.. Wonderful to deal with a company that cares, is so responsive and deals with customers in a personal and warm fashion. Well done Lagenlook Fashion! x

24 June 2026
Unprompted review
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Reply from Lagenlook Clothing

Dear Rowena,
Thank you so much for taking the time to leave such a lovely review.
We're so pleased we were able to help, although we're sorry your return went missing in the post. We always try to treat our customers the way we'd want to be treated ourselves, so your kind words really do mean a lot to us.
It's wonderful to hear that you felt well looked after, and we're delighted that our customer service made a positive difference. Thank you for your patience and understanding throughout.
We truly appreciate your support and look forward to welcoming you back again soon.
With our very best wishes,
The Lagenlook Clothing Team ❤️

Rated 5 out of 5 stars

Brilliant. :-) :-)

Ordered one sleeveless dress as didn't know what to expect. WOW. Love it. Made in Italy too. Just had 3 more arrive and lovely packaging too. My new fav clothes shop and not expensive. :-)

23 June 2026
Unprompted review
Lagenlook Clothing logo

Reply from Lagenlook Clothing

Thank you so much for your lovely review!
We're absolutely delighted that you took a chance on your first order and even happier to hear you loved it so much that you came back for three more! 😊
It's wonderful to hear you were pleased with the quality, our Made in Italy clothing and the packaging too. As a small family business, feedback like yours really does mean the world to us.
Thank you for your support. We hope you enjoy wearing your new outfits and look forward to welcoming you back again soon!
Kind regards,
The Lagenlook Clothing UK Team ❤️

Rated 5 out of 5 stars

I am absolutely thrilled with all my…

I am absolutely thrilled with all my purchases. I discovered Lagenlook Clothing some years ago and I have never looked back! I am totally thrilled with my purchases and would highly recommend this lovely family business. 😊

2 June 2026
Unprompted review
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Reply from Lagenlook Clothing

Thank you so much for your wonderful review and for your continued support over the years.
It means so much to us that you've been shopping with us for so long and that you're still thrilled with your purchases. Knowing you'd recommend our small family business to others is the biggest compliment we could receive.
Thank you for being such a valued customer. We truly appreciate your loyalty and look forward to bringing you many more beautiful Made in Italy styles for years to come.
With our heartfelt thanks,
The Lagenlook Clothing UK Team ❤️

Rated 5 out of 5 stars

Really good quality clothing

Really good quality clothing, have so many of their items. Reasonable prices and most of all, incredible customer support! Highly recommended! Jill.

3 June 2026
Unprompted review
Lagenlook Clothing logo

Reply from Lagenlook Clothing

Thank you so much for your wonderful review, Jill!
We're delighted to hear how pleased you are with your purchases. Knowing you've built up such a collection of our clothing means so much to us.
Your kind words about our customer service are especially appreciated. We always do our very best to look after our customers, so it's lovely to know that it made such a positive impression.
Thank you for recommending our small family business. Your support means the world to us, and we look forward to helping you find many more favourite pieces in the future.
With our sincere thanks,
The Lagenlook Clothing UK Team ❤️

Rated 5 out of 5 stars

I love it so much I can't stop buying stuff

You know when you are just so pleased with something you write a review without being prompted by an annoying 'what did you think email'? I discovered this retailer earlier this year, its quite challenging to find plus sized summer clothes in natural fabrics. So many sites claim to sell linen but its at least 45% viscose. not at lagenlook. I just love it. I cant stop buying stuff. Everything I have ordered has been good quality. im a size 24 on top and a couple of 'one size' things have been a little small, but i have kept them because I hope to lose a little weight and I love them so much. I normally struggle to find summer clothes, it wonderful to find a site with so much I like and can wear. presumed it was a German company but now I see its British I'm even more pleased. Bravo.

30 May 2026
Unprompted review
Lagenlook Clothing logo

Reply from Lagenlook Clothing

Thank you so much for your wonderful review, Sally
We're delighted to hear how pleased you are with your purchases. Knowing you've built up such a collection of our clothing means so much to us.
Your kind words about our customer service are especially appreciated. We always do our very best to look after our customers, so it's lovely to know that it made such a positive impression.
Thank you for recommending our small family business. Your support means the world to us, and we look forward to helping you find many more favourite pieces in the future.
With our sincere thanks,
The Lagenlook Clothing UK Team ❤️

Rated 1 out of 5 stars

Same Chinese manufacturing thing

Same Chinese manufacturing thing. Oversized only looks good on tall thin people, did buy a cocoon coat which I've warn but material could have been so much better.

15 November 2025
Unprompted review
Lagenlook Clothing logo

Reply from Lagenlook Clothing

Thank you for taking the time to share your feedback.
We're sorry to hear that our clothing wasn't to your taste. We understand that oversized Lagenlook styling isn't for everyone, and we appreciate that fit and fabric preferences are very personal.
We would, however, like to clarify one point. The clothing we sell is not manufactured in China. The items you purchased were made in Italy, and the country of origin is clearly stated on each product page and garment label.
We're sorry that you were disappointed with the material of your cocoon coat, as we always aim to offer quality Italian clothing at affordable prices. If there's anything you'd like to discuss with us directly, we'd be happy to help.

Rated 5 out of 5 stars

Wonderful clothes

Wonderful clothes, competitive prices!
If you like the Lagen look their clothes are great, well made and cater for curvy ladies equally.
Customer service is also excellent with a family run, personal approach. I love them!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

My "go to" Fashion comfort shop! FAB-U-LOUS :-)

I have been shopping with Lagenlook Clothing for a few years now & from my point of view they deserve a "Highly recommended" all round! They have incredible seasonal sets of really good quality apparel & the prices are very affordable. I love the clothing as it suits any size within the range, it is so comfortable to lounge in, as well as going out in, with a necklace added. All clothing washes very well giving it the longevity needed. The Company is family run, they really do care, nothing is ever too much & I know that if there was ever a question, It's very easy to contact by phone & hear a real "REAL VOICE" willing to help - quite rare in this day & age! Keep doing what you're doing, I can only say a big thank you & offer 5*+++ & some! Thank you! :-)

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding!

Absolutely outstanding — Lagenlook Clothing UK deserves every star and then some.

The clothing itself is simply beautiful. The fabrics are of high quality, luxurious, and thoughtfully chosen; the designs are elegant, timeless, and effortlessly stylish. What sets Lagenlook Clothing UK apart is how cohesive the entire collection is — each piece works well with so many others, making it easy to build a versatile wardrobe. I own tunics and blouses that I’ve worn and laundered for years, and they still look fresh, current, and virtually new. That kind of longevity is rare and speaks volumes about the craftsmanship.

Every order feels like opening a gift — because it truly is. Garments arrive beautifully wrapped, in perfect condition, with care and attention evident in every detail. Shipping is fast and very reasonably priced, even for international customers, which is greatly appreciated.

And then there’s the customer service — quite simply unparalleled. Emails are answered promptly, questions are handled with warmth and clarity, and help is offered freely and generously. The owners consistently go above and beyond to ensure a wonderful experience. They are kind, trustworthy, and clearly passionate about what they do. This is a well-established, lasting business built on integrity and genuine care for its customers.

Lagenlook Clothing UK is one of those rare companies that gets everything right — beautiful clothes, exceptional quality, and truly remarkable service. I cannot recommend them highly enough.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE these clothes

I LOVE these clothes
I purchased from the company for many years…..I find the styles very flattering on larger ladies. I get many complaints and now one of my friends also buys from you on my recommendation.
The customer service is excellent.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Color runs are so disappointing

I love this clothes brand for the shaping and styling of every item. BUT what I really dislike is how the colour runs EVERY time you wash them. I now wash every piece on its own after having multiple colour runs onto other items/towels. Huge fan who bought regularly is now a "won't buy any more"
Such a shame

I've updated this from a 3 to a 5 after a great chat with Duane who rang me about my review above. It seems I'm an exception rather than a rule ... maybe my washing machine doesn't like Lagenlook !!. Anyway after the superb customer service I got today, I will be returning .... just now have the problem of which item(s) to buy 🙄

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely clothes and amazing service

I’ve ordered a few times now and the quality is always brilliant. The clothes are so flattering and I always get compliments when I wear them. Customer service is friendly and fast — I wouldn’t shop anywhere else for this style!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I made my first purchase over a year…

I made my first purchase over a year ago, and I must say, their quality and service are always impeccable. My most recent order, which arrived just the other day, was beautifully packaged. I can’t recommend them enough, they are now my go-to for any occasion!

29 November 2025
Unprompted review
Rated 2 out of 5 stars

Bit hit and miss, won't buy again.

Bought 3 pairs of trousers and a dress.
The dress I was pleased with, it hung and washed well.
The trousers however were very disappointing, very thin, cheap material.
One size doesn't fit all, they were tighter than the image. Wore and washed them twice, per instructions and they are coming apart at the seam.

14 February 2025
Unprompted review

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