The representative was so kind and tried her best. My passport had gone missing & I could not fly & needed a hotel. When trying to book it said my card was declined. The representative said that the s... See more

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Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company

- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com

Credit Cards
Asks customers to review
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I was told the correct course of action.
Easy process and positive response
Easy process and positive response. It’s recommendable for you.
Tesco loan website quick and easy
Tesco loan website was quick informative and easy to navigate and upload information. Great website and would recommend to family and friends
simple for somebody who's not that up…
simple for somebody who's not that up with computer technology
Very nice and helpful.
The fact that I could speak to a real…
The fact that I could speak to a real person not a mindless machine
I had a query about a transaction I…
I had a query about a transaction I thought, had gone through 3 times. The lovely Scottish guy I spoke to solved my query very quickly and I felt reassured. The guy was really nice and I didn't feel as though I was being rushed to finish my call
Giving me clear and helpful information…
Giving me clear and helpful information about the issue I was asking about
Online Savings Account
This online easy access savings account was very easy to open. The interest rate for the first year is very good.
I don’t habe anything to say,unless you…
I don’t habe anything to say,unless you can do me favour and approve my loan application
LOVELY TO TALK TO A HUMAN spoke to a member of the Tesco Team…
I spoke to a member of the Tesco Team and she was very helpful, friendly and sorted the reason for my call.
Always get a real person who I can…
Always get a real person who I can understand and are very helpful.
A loan is not hassle I wanted to take
A loan is not hassle I wanted to take, but necessity made me. I saw the email with an offer from Tesco Bank on 6% but after at the end I had to settle on 8.1%. It was not nice. But the online experience was really smooth. In future I might use Tesco Bank just for this easy process.
One l would be prepared to use agsinTotally easy to understand the…
Totally easy to understand the application as l am not a frequent computer user. Providing sensitive information knowing the content is safe. Customer service on follow up very polite and professional.
Easy to understand and very quick…
Easy to understand and very quick process. Setting up my savings account couldn't have been easier and good communication from Tesco
Excellent banking facilities and…
Excellent banking facilities and response to questions when asked, all in a timely fashion, ie not held in queues for lengthy periods of
time
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