I placed an order on the 4th of June, on the 9th of June I received an email saying my order was cancelled with no explanation. I tried to contact them on Facebook and WhatsApp and I had no answer o... See more
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Gabriel finished our flooring and backsplash project today. First off, I had 4 contractors come to our house for design consultations. After meeting with the first three, I was ready to scrap... See more
I give 4 stars because I think that the website needs little improvement. What is missing is the possibility to subscribe if you want to receive notice if a product out of stock is put back in stock... See more
Food is amazing, veramente molto buono! Unfortunately the two taralli packages I ordered were placed at the bottom of the box, which made them rip apart and the content spill out.
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No stress, no worries!
Gabriel finished our flooring and backsplash project today. First off, I had 4 contractors come to our house for design consultations. After meeting with the first three, I was ready to scrap the project. All of the three contractors were in such a hurry to measure and get to their next job, that they were walking out my door while I was asking questions, telling me an estimate would be emailed to us within a few days. My anxiety and stress levels were out the roof!
And then, Lola from Terra Mia came to the appointment. She patiently and knowledgeably explained the process to us, took measurements, and told us she would give us a ballpark estimate then and there. She answered all of our questions, and gave us suggestions in the areas we were unsure of. After giving my husband the “secret look”, I told Lola we were going with Terra Mia. She took my anxiety and stress completely away, and left me feeling totally confident that we would get the floor and backsplash we desired.
After Lola left the appointment, I immediately called Terra Mia to schedule an appointment to go to the showroom and pick our products.
The installation went so smoothly. Gabriel is such a gentleman, and talked the process step-by-step with us before he started the job. He is such a happy person, and takes great pride in his work. He cleaned up the site at the end of each day.
The job he did is beautiful, and I am extremely happy. Thank you Terra Mia for making this process such an enjoyable one for me.
Bad experience
I placed an order on the 4th of June, on the 9th of June I received an email saying my order was cancelled with no explanation. I tried to contact them on Facebook and WhatsApp and I had no answer or whatsoever.
Still waiting the refund of my money.
Very disappointed, I always ordered on terramia and I never received such a bad customer experience.
highly recommended
Quality products, great service, prompt delivery. highly recommended
Ordering was quite simple and the…
Ordering was quite simple and the prices were great, but they shipped my parcel later than expected and when I asked about it, they read the message and never responded.
Once again an excellent service and…
Once again an excellent service and very quick delivery
It's the second time that the box is…
It's the second time that the box is pressed because not enough resistant. Inside several pasta boxes were opened and all the biscuits were in a thousand pieces.
Great service
Great service. Order dispatched and received quickly. One unavailable item was refunded automatically as soon as the parcel was delivered.
Very helpfuly staff to solve any…
Very helpfuly staff to solve any problem, good keep It up.
Issue solved, happy with my order
I had some issue with my order, which is been fixed in no time. Highly recommended
Very happy with Terramia
Very happy with Terramia.
Product and price are fare and the delivery take few day but the food arrived in very good condition.
Thank you Terra mia and Happy Christmas to you all.
Fast delivery and excellent products
Fast delivery and excellent products. Will definetly buy again.
Excellent service and great products!
Bad experience
Very bad experience. Unprofessional customer service, they canceled my order without asking me, just because I asked for the tracking number, because my package was not found
Amazing service as always
Amazing service as always, the order came earlier than expected and they didn't let me pay one of the items.. Highly recommended! :)
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