Undiesorigin Reviews 

35
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

The service was great, but the most recent pad I ordered wasn't designed/cut as well as the first pad I ordered and I notice it sometimes while wearing it. Other than that, it is comfy for heavy flow.... See more

Rated 4 out of 5 stars

I'm overall pretty satisfied, especially given the price. One of the model I got (got 2 pairs of the same model) probably has some malfunction because both side seams are unravelling. I contacted sup... See more

Rated 5 out of 5 stars

Love these period panties! They are super comfortable and work exactly as they are meant to! I had issues with the delivery (not anything to do with the company) and the customer support was outstandi... See more

Rated 1 out of 5 stars

I'm not satisfied with the products, they are made of so thin material that regardless of the size they just don't fit tight enough around the body so that I could feel safe and protected. I'm so unha... See more

Company details

  1. Lingerie Store

Written by the company

No more leaking, No more stress, Hello freedom of mind. Undies Origin offers eco-friendly and sustainable period products They allow convenient, comfortable and reliable management of menstrual flow and incontinence while being planet friendly. Made by and for free minded people.


Contact info

3.4

Average

TrustScore 3.5 out of 5

35 reviews

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3.4

All reviews

(35)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service was great

The service was great, but the most recent pad I ordered wasn't designed/cut as well as the first pad I ordered and I notice it sometimes while wearing it. Other than that, it is comfy for heavy flow.

2 May 2023
Rated 3 out of 5 stars

Sizes dont fit

if the size fit, then they are very comfortable! I got 3 different M sizes and only one of them suit with my size.. 2 pairs are very small for me. So measure yourself before buying.

5 January 2023
Rated 5 out of 5 stars

Very nice product

Haven’t got the chance to use but they looked great, exactly as in the picture. Comfortable and good size. Definitely gonna give it a try!

4 November 2022
Rated 1 out of 5 stars

I'm not satisfied with the products

I'm not satisfied with the products, they are made of so thin material that regardless of the size they just don't fit tight enough around the body so that I could feel safe and protected. I'm so unhappy of the money I spent on them.

20 October 2022
Rated 4 out of 5 stars

Super soft material, the quality might depend on the model

I'm overall pretty satisfied, especially given the price. One of the model I got (got 2 pairs of the same model) probably has some malfunction because both side seams are unravelling. I contacted support and they send me a different one to try for free (the bamboo model). The bamboo underwear is extra soft, flexible and comfy. I noticed the finitions aren't perfect when I received it but let's see how it goes with a few rounds of washing.
Overall, they don't look like a period underwear and would easily go undercover! They are comfy, well price and the customer support team is nice. It might just be a matter of quality as they find their footing (I think it's a new company) but vegan bamboo period panties for this price aren't available everywhere so all in all..

2 November 2022
Rated 2 out of 5 stars

So sad

I was so sad. I guess half of it is my own fault because I didn't check the measurements of the undies for the size I usually wear, therefore, I received too small panties. I am a size S and so did I order - I really recommend to check the measurements or pick a bigger size if you are in between.
One of the 5 undies had a hole in the fabric.
Material is soft and if I had proper size to wear, they'd be comfy.

14 October 2022
Undiesorigin logo

Reply from Undiesorigin

Hi Kristin, many thanks for your purchase at Undies Origin!

We are very sorry to hear that the size is not what you expected... Indeed we created a size chart on our website that advise to take a bigger size for some of our models.

Nonetheless, in case the model doesn’t fit you, we do offer an exchange of the underwear.

Kindly note that in the event of a defaulted or damaged product received, we refund or resend the piece.

You can send us an email at contact@undiesorigin.com and we will help you with the matter :)

Best regards

Rated 5 out of 5 stars

Love these period panties!

Love these period panties! They are super comfortable and work exactly as they are meant to! I had issues with the delivery (not anything to do with the company) and the customer support was outstanding! Big thank you to Alexandra for perservering with my order and also your compassion and kindness.

19 September 2022
Rated 1 out of 5 stars

Worst customer service, worst quality

Never got any reply to messages, worst customer support ever and worst quaslity of products.

12 September 2022
Undiesorigin logo

Reply from Undiesorigin

Hi Hannah,
Many thanks for reaching out. We are very sorry that you are having an unpleasant experience with our products and customer service.

I have emailed you back on the 29th of August at 12.42pm. Plus another email today at 52 minutes ago. Maybe it went to your spams. See below what it contained :

"Hi Hannah,

Many thanks for reaching out and for sharing with us about the issue you are experiencing.
We are truly sorry to hear that. In fact, we have tested all our models in real situations and get usually very good feedbacks from our customers and returning customers. We would be very happy to count you as a happy customer and try to understand where the issue can possibly come from.

In order to help you, could you please share with us a picture of : Tanga Zoe and Bikini Pantera?"

Many thanks for your patience and trust.
Kind regards"

Rated 2 out of 5 stars

Aliexpress quality

The quality is the worst when compared to other period underwear for the same price. The antileaking pads are heavy and you can always feel where they begin and end because of the difference in elasticity of materials. It feels like you’re wearing a heavy pad all the time. The materials are not nice and when we got the package from China factory we realized that “sustainability” at the website is simple greenwashing:( very sad

5 September 2022
Rated 4 out of 5 stars

Smooth service

I ordered underwear for my daughter. Everything went smoothly, the delivery to Finland took a couple of weeks. The products look great! My daughter can't wait to test them!

2 September 2022
Rated 5 out of 5 stars

Great experience

The website helped me find the right sizes and also how to care for them when washing. I got updates often during the shipping process and was very happy with the products.

24 August 2022
Rated 5 out of 5 stars

The undies are fabulous

The undies are fabulous! Soft fabrics and they work as promised! They size small though.
The update service while travelling is very nice

9 August 2022

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