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Terraboost Media Reviews 

407
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and responsive account representatives who guide them smoothly through the entire design and setup process. Consumers appreciate the exceptional customer service, noting that team members are approachable and quick to deliver attractive, professional artwork for their kiosk advertisements. Some reviewers were not happy with the lack of communication and claimed that their marketing ads were missing or never displayed in stores. A few people also felt dissatisfied with the overall service after experiencing unfulfilled promises, automated errors, and unhelpful responses from support teams.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting their helpfulness, clear... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the prompt... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication and... See more

Response time

Reviewers express strong satisfaction regarding response time, frequently praising the team for being very... See more

Marketing

Reviewers highlight positive aspects of marketing, often praising the easy artwork and design process where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Exceptional customer service! I've aways said that you do business with the people not a company. This company was on top of my every need and reached out to me before I was finished being set up... See more

Company replied

Rated 5 out of 5 stars

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with... See more

Company replied


Company details

  1. Advertising Agency
  2. also in
  3. Marketing Consultant
  4. Media and Marketing Agency
  5. Media Company
  6. Media Consultant
  7. Social Media Agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

407 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(407)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's a good experience

It's a good experience. Sadly my sign its kind of hiding on the store but we will figure out. So far quality and communication has been good. Also, they charge the account punctually !! No free days. LOL

12 December 2025
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Beautiful design

They did a beautiful job designing my display. It was completed on time even with my initial changes.

27 January 2026
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Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 1 out of 5 stars

STAY AWAY - TERRIBLE CUSTOMER SERVICE AND QUESTIONABLE BUSINESS PRACTICES

BEWARE: TERRIBLE EXECUTION AND NON-RESPONSIVENESS.

Absolutely horrible customer service. 9 months after not installing my advertisement they sent me a notice saying payment was due in the full amount. I immediately responded and said the ad was never placed and to cancel the contract immediately.

6 months later they sent me to collections, turns out AFTER I had canceled the service they went and installed at a different location and called it good.

They never answer the phone and will not return my calls or emails to try to fix the situation.

Not to mention initial onboarding process: getting called by multiple sales agents competing with each other and quoting me different prices, different options available. The end result that was posted (after I terminated the agreement) was different still than what was originally promised.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Anger Management Kiosk

Thank you for my Kiosk. It looks great and I know it will stand out inside Kroger.

21 January 2026
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Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

So quick and responsive

So quick and responsive! Great experience overall. Looking forward to seeing my kiosk in the grocery store and driving more patients to me site.

20 January 2026
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Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 3 out of 5 stars

Kiosks displayed in CVS

There are a number of kiosks in the CVS and Albertsons stores that are stuck in the back corner of the store and people will have a difficult time seeing them.

17 January 2026
Rated 5 out of 5 stars

Awesome people for a great product!

Awesome people for a great product!
From start to finish everyone has provided exceptional customer service and I'm thrilled with the finished layout for the advertisement.

9 January 2026
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Reply from Terraboost Media

We’ll make sure to share this with the team—they’ll be glad to hear it!

Rated 5 out of 5 stars

Addressed questions in a timely manner

Brandon is great to work with and very timely in his responses to any questions we had.

14 January 2026
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Terraboost and our designer Alexandra. She put together a creative and colorful display ad for us. She made the process easy.

10 January 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

HEB Kiosk

Amazing company to work with. They get the job done.

22 December 2025
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Brianna and Mike were awesome and so…

Brianna and Mike were awesome and so helpful and fast with their support

11 December 2025
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 1 out of 5 stars

Do not waste your money

QR code did not work as approved on proof, placement paid for within store was not accurate as promised, no one advise when the kiosk was set in the store and two months have passed with no corrections and now no response on refund request since this company cannot provide the services they have charged for. Still waiting for a response to my refund request on a purchase made 6 months ago. Just an update. They claim after months of chasing I am not entitled to a refund just due to their delays which is clearly not all that is going on here.

30 June 2025
Rated 5 out of 5 stars

The team at Terraboost was promt and…

The team at Terraboost was promt and very profetional and when it came to changes the team was on it and they nailed it first try.
Thanks Terraboost team!!

4 December 2025
Terraboost Media logo

Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

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