Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Company replied

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Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Company replied
not impressed add saying children eat free on Mondays but told that was incorrect at counter
Company replied
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... See more
Company replied
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, United Kingdom
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Reply from Tenpin - Wrexham
Great experience! No queueing. Very well organised. Straight to lane , ordered drinks online that arrived quickly. Great atmosphere

Reply from Tenpin - Wrexham
Great place, fantastic staff, great food, food took time to arrive but was worth the wait

Reply from Tenpin - Wrexham
I usually enjoy bowling here, but my recent visit was ruined by the staff's attitude. The employees at the Tenpin were incredibly rude and unhelpful , It’s a shame because the facilities are good, but the poor service makes me hesitant to return. I hope management takes steps to improve their customer service.

Reply from Tenpin - Wrexham
Had a great time, was a good atmosphere.
Was very busy but ordered drinks through the QR code at the lane and they arrived soon after with a friendly smile.
Staff where all helpful and polite even though it was very busy. We had lovely afternoon.

Reply from Tenpin - Wrexham
We had such fun,we were with our family and we always enjoy our visit to Tenpin Wrexham

Reply from Tenpin - Wrexham
It was my daughters birthday I asked if they could put happy birthday up on the screen the girl said yes but it never happened. Then we used the karaoke room we were let in late and while the girls were singing a member of staff kept coming in asking how long we had as they had someone waiting to go in this really put the girls on edge feeling that they had to leave before their time was up. 1 unhappy group of girls

Reply from Tenpin - Wrexham
Way to book on line friendly staff it has not long been refurbished look and works really great

Reply from Tenpin - Wrexham
Great fun. Lovely modern surroundings and great atmosphere.

Reply from Tenpin - Wrexham

Reply from Tenpin - Wrexham
Great customer service
Efficient and on time
Good food too
Great place for birthday gatherings

Reply from Tenpin - Wrexham
Long wait in the que for registration-prebooked bowling-staff did could not hear the word i said
Barriers on the lanes does not go down all the way.
Could not find right size of bowling ball for adults

Reply from Tenpin - Wrexham

Reply from Tenpin - Wrexham
Looks so much better, more things to do. Love an escape room, would love to try that next and sample more food.

Reply from Tenpin - Wrexham
Perfect day out with the kids. Everything you need under one roof

Reply from Tenpin - Wrexham
Family visiting us and decided to try tenpin bowling. All enjoyed. Lots more there to do. Good clean and friendly staff

Reply from Tenpin - Wrexham
I was shocked by how many guests were vaping inside. Some tried to hide it but some weren’t bothered who could see. Members of my family are asthmatic so we won’t be returning. Such a shame. Mentioned it to the manager who said it’s an ongoing problem and that some guests can get quite argumentative so perhaps staff are now too afraid to tell people to stop vaping?

Reply from Tenpin - Wrexham
Great atmosphere, we had a fab time. I would say that the pool tables are too close to the bowling booths though. Barely enough room for two people to pass, never mind when someone is bent over the table taking a shot.

Reply from Tenpin - Wrexham
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