Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... See more
Company replied

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... See more
Company replied
Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
Company replied
We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
Company replied
We had a really good time, a few extra attention to details would have made it excellent. The manager on duty was great he was friendly and listen to our request. The other staff didn’t really ca... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rude staff who are young and couldn’t care about customer service

Reply from Tenpin - Northampton
Good value and enjoyed time with family and friends. Went 6.30 in evening and got half price bowling and certain drinks. Nice treat for the kids in the holidays.

Reply from Tenpin - Northampton
Services were available and provided on time.
And I got value for the money spent

Reply from Tenpin - Northampton
We visited over the weekend, which we expected to be busy—and it definitely was.
There was a bit of chaos at the front desk when we arrived. Quite a few staff were standing around, but no one seemed to be actively checking people in to their lanes. It wasn’t a huge issue, but it did make the check-in process feel a little disorganised.
Our lane was ready straight away, which was great. However, it hadn’t been cleared from the previous group, and there were still drinks left behind. This was a bit frustrating, especially as we had three young children under five with us.
Overall, we would still visit again, but due to the check-in experience and the drinks left at the lane, we’re giving it a 4 out of 5.

Reply from Tenpin - Northampton

Reply from Tenpin - Northampton
Ran out of pint glasses after one drink (2:30pm).
Group booking placed at the top of the stairs, next to 2 other group bookings either side. Very congested with numerous staff pushing past rather than saying excuse me.

Reply from Tenpin - Northampton
Apart from the bowling it was not a great nought had youths that weren't bowling throwing balls down the lanes not being used and then trying to find the bowling balls you want became a nightmare! Staff didnt rectify it. The sanitary bins in the toilet were over flowing with used sanitary products and unsanitary and no toilet roll in all but 1 toilet for the whole evening even after saying to staff.

Reply from Tenpin - Northampton
To close to freezing cold door - that remained open. We and two other families were sat in our coats. Loud places never normally bother me but you had the shout to have a conversation over the music.

Reply from Tenpin - Northampton
Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we would like them rather than just bringing them, which we liked.
Part way through they called out to all celebrating a birthday and did a dance session, which our lot really enjoyed.
It was a really relaxed atmosphere, so they didn't mind them running about and the occasional drink spillage.
Would recommend and book again.

Reply from Tenpin - Northampton
Service was fine and on arrival our lane was free straight away. The space was clean. We found that during our game 2 birthday parties was on near the end of their party an announcement came out for all children at the party to scream as loud as can then asked them to try again. This was awful for us and noticed the people bowling opposite wasn’t impressed with it either. Then the music was so loud we couldn’t hear each other speak. Our child has additional needs he really struggled we nearly left. Even our other children struggled with the pure loudness of the music. It spoiled our fun.

Reply from Tenpin - Northampton

Reply from Tenpin - Northampton
It was difficult to find the right weight and sized balls. The food took a long time to arrive.

Reply from Tenpin - Northampton
Great bowling,grandchildren loved it.
Shame it took 40 mins for pizza to arrive despite two reminders. Unfortunately it was cold and very thin.

Reply from Tenpin - Northampton
The bowling lane kept breaking. The pre-ordered food had to be chased up and when it arrived the curly fries were extremely over cooked and the cheese pizza had no cheese on it and again was extremely over cooked.

Reply from Tenpin - Northampton
Great time had. Not given 5 stars because the balls/alleys are a little run down (most balls had dents in them so would randomly go off in a different direction. Also, it was busy and we struggled to get the right size balls for everyone. We shared with the people next to us but this meant waiting between turns which wasn't ideal with little ones who get bored easily. The arcades were limited and children upset as brought 2p's to find it was a 10p machine - so more costly. But overall they had a great time which was the main thing.

Reply from Tenpin - Northampton
The online booking was easy. There were plenty of lanes. The venue is well maintained. Staff were very helpful. However, it was extremely noisy and having to buy a card to put money on it to play arcade games was just awkward. Why use such a system when a debit card will do.

Reply from Tenpin - Northampton
Was very fun, good variety of balls, fast and good service. Not very clean and screen was broken. Tasty food and drink

Reply from Tenpin - Northampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.