The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great exp... See more
Company replied

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
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The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great exp... See more
Company replied
Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty. All an... See more
Company replied
Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !
Company replied
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom
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Enjoyable bowling experience for the kids, they also enjoyed the food and the staff were great

Reply from Tenpin - Northampton
Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty.
All and all very poor

Reply from Tenpin - Northampton
Expensive
Reception staff forgot to let the kitchen know our order - very disappointed

Reply from Tenpin - Northampton
Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !

Reply from Tenpin - Northampton
The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great experience.

Reply from Tenpin - Northampton
Staff has no awareness of customer waiting and will chat to eachother whilst you're in a queue,
Food was a waste of money
Bowling was pretty decent

Reply from Tenpin - Northampton
The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect

Reply from Tenpin - Northampton
As usual staff friendly and helpful Courteous to all and professional in their duties.

Reply from Tenpin - Northampton
We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!

Reply from Tenpin - Northampton
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.

Reply from Tenpin - Northampton
Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday

Reply from Tenpin - Northampton
Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool

Reply from Tenpin - Northampton

Reply from Tenpin - Northampton
No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing

Reply from Tenpin - Northampton
I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.

Reply from Tenpin - Northampton
Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.

Reply from Tenpin - Northampton
Staff friendly and facilities good but the venue desperately needs air conditioning

Reply from Tenpin - Northampton
Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon

Reply from Tenpin - Northampton

Reply from Tenpin - Northampton

Reply from Tenpin - Northampton
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