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Tenpin - Northampton Reviews 

143
TrustScore 4 out of 5

4.0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great exp... See more

Company replied

Rated 3 out of 5 stars

Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty. All an... See more

Company replied

Rated 4 out of 5 stars

Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !

Company replied

Rated 5 out of 5 stars

All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

143 reviews

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4.0

All reviews

(143)

8,889 reviews in the last 12 months

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Rated 5 out of 5 stars

Enjoyable bowling experience for the…

Enjoyable bowling experience for the kids, they also enjoyed the food and the staff were great

22 July 2026
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Reply from Tenpin - Northampton

Hi Leighton, thank you so much for the excellent 5* review of Tenpin Northampton! We are really pleased to hear that the kids had a great visit, enjoyed the food and service from staff. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade

Rated 3 out of 5 stars

Service was not good people standing…

Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty.
All and all very poor

18 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello KF,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about your experience with our service and the delay in receiving your drinks. We will pass your comments on to the relevant teams for review and improvement. All the best ~ Laura

Rated 2 out of 5 stars

Expensive

Expensive
Reception staff forgot to let the kitchen know our order - very disappointed

22 July 2026
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Reply from Tenpin - Northampton

Hello FW,
Thank you for taking the time to rate Tenpin Northampton 2 stars. We truly appreciate you sharing your feedback regarding your recent visit. We are concerned to hear about the issues with your order and the pricing. We are reviewing our procedures to prevent such occurrences. All the best ~ Laura

Rated 4 out of 5 stars

Affordable Tuesday game

Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !

22 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Siobahn,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're glad you enjoyed our affordable Tuesday game and facilities like American pool and arcades. We appreciate your feedback regarding the bowling ball selection and will pass this on to the team. All the best ~ Laura

Rated 4 out of 5 stars

Great staff attention

The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great experience.

18 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello MrlmonikheAkpaibor,
Thank you for taking the time to rate Tenpin Northampton 4 stars. We are so happy to hear that our team was eager to help and made your day seamless. It's great to know you enjoyed the food and had a great bowling experience. We hope to see you again soon! All the best ~ Laura

Rated 2 out of 5 stars

Poor

Staff has no awareness of customer waiting and will chat to eachother whilst you're in a queue,
Food was a waste of money
Bowling was pretty decent

17 July 2026
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Reply from Tenpin - Northampton

Hi there, thank you for taking the time to review Tenpin Northampton! We're glad that you enjoyed the bowling, but we are very sorry to hear that you didn't enjoy the food and that there had been an issue with the customer service. We will pass your feedback on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

The staff were lovely

The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect

14 July 2026
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Reply from Tenpin - Northampton

Hello Anna,
Thank you for your wonderful 5-star review of Tenpin Northampton. We are absolutely thrilled to hear that you had such an amazing time celebrating your 20th birthday with us and that everything was perfect. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

As usual staff friendly and helpful…

As usual staff friendly and helpful Courteous to all and professional in their duties.

14 July 2026
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Reply from Tenpin - Northampton

Hi Jim, thank you for the lovely 5* rating of Tenpin Northampton. It's great to hear you had a great experience and that the team provided friendly and helpful service. We appreciate your kind and positive feedback. Hope to see you again soon for another 5* visit.
Take care,
Kirsty

Rated 1 out of 5 stars

Poor service

We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!

15 July 2026
Unprompted review
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Reply from Tenpin - Northampton

Hello Robert, thank you for taking the time to leave a review of Tenpin Northampton! We are sorry to hear that you were left disappointed with the additional payment required under our concession rate. We will be sure to pass all of your feedback onto the team and we do hope you will still consider visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

All staff were amazing

All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.

11 July 2026
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Reply from Tenpin - Northampton

Hi Michelle, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that our staff were amazing and that the party food and balloon modeling were enjoyed by the children. We appreciate your kind words and hope to see you again soon!
Take care,
Kirsty

Rated 2 out of 5 stars

Air con needed in booth/mics didnt work

Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday

14 July 2026
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Reply from Tenpin - Northampton

Hi there, firstly, thank you for your review of Tenpin Northampton. We are very sorry to hear about your recent party experience and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Northampton' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Very nice experience and friendly…

Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool

10 July 2026
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Reply from Tenpin - Northampton

Hi Kene, thank you for your 5* review of Tenpin Northampton! We are so glad to hear that you enjoyed your experience and found our staff friendly, and we appreciate the feedback about the temperature inside the venue. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

It's a wonderful experience in…

It's a wonderful experience in Northampton tenpin.

7 July 2026
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Reply from Tenpin - Northampton

Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Rather disappointing

No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing

27 June 2026
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Reply from Tenpin - Northampton

Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

Rated 1 out of 5 stars

I was told there was aircon and there…

I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.

1 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Had a party for my daughters 10th…

Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.

21 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 3 out of 5 stars

Staff friendly and facilities good but…

Staff friendly and facilities good but the venue desperately needs air conditioning

24 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

It was okay but

Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon

24 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura

Rated 5 out of 5 stars

It’s a fun place to be!

We always have a great time at ten pin especially Karl!

17 June 2026
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Reply from Tenpin - Northampton

Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 5 out of 5 stars

Booked online

Booked online, bowling went without a hitch.

23 March 2026
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Reply from Tenpin - Northampton

Hello Anna, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time with us. We do hope to see you again soon here at Northampton. Many Thanks - Kimberley

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