It’s a scum. They stole me 5.700EUR for the US Open 2026 final… wrote them 20 mails, nothing. Never got the two tickets. This order: [Order #41679] (10 January 2026) Day 15: Men's Final, U... See more
Company replied
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We bought in advance - 6 moths prior two tickets :Day 14: Women's Final, Court Philippe Chatrier, Day Session, Roland Garros - Category 3. Event Date: 06/06/2026 11:00 . Tomorrow whole family is flyin... See more
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We were initially a bit concerned because the tickets arrived only three days before the event, but everything turned out perfectly. The tickets were excellent — we had seats in Row 10, Section K3, wh... See more
Company replied
We ordered tickets for RG men final on Sunday in October 2025. It is still two days left and we haven’t received tickets yet. Whole trip to Paris revolves around Rolland-Garros and we are panicking... See more
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Company details
Written by the company
Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.
Contact info
2.3
Poor
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
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Excellent service!
Excellent service. Staff kept me informed about tickets and they arrived in plenty of time for the event.
Would recommend
30 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your words!
The first experience
Thank you for the opportunity to buy, although expensive, tickets for Laver Cup! Tennisticketservice website is convenient to have enough information and buying tickets.
If necessary, i can write by e-mail or WhatsApp. Employees Tennis tickets service by e-mail specify information, as a rule; answer questions, but several times did not answer. Ticket delivery to home address was, to a certain extent, extreme. Two days before leaving for Laver Cup, I still had no tickets. I wrote the address of the hotel in Geneva, where I was going to stop, the tickets were delivered there by the FedEx. In the end, I got tickets.
30 September 2019
Unprompted review
Reply from Tennis Ticket Service
We are sorry to read that you are not satisfied with our service! We find answering our clients questions really important so our sincere apologies that we missed several of your emails.
We are going to look into the delivery issues you experienced, so this does not happen a second time.
Thank you for your feedback!
Reply from Tennis Ticket Service
Thank you for your review Giuliana!
The orgsnization and order were…
The orgsnization and order were exellent.
The enjoiment was perfect!!!
30 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for taking the time to write a review!
The service could not be better!
The service could not be better, immediate answer to questions
30 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your kind words!
Profesional service
30 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your review!
Too much ...
Sorry, bit you were charging the triple if not more of a normal prize. Unfair.
Never again.
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
We are sorry to read that you are unhappy with our service! Tennis Ticket Service is ticket reseller, which means that we purchase and sell our tickets on the secondary market. Because we purchase our tickets on the secondary market we also pay a lot more than the original ticket price to our suppliers. This is one of the reasons why our prices are higher than the original price.
Great service. the best locations!
The best! We had the best locations for the best price! We really enjoy the match!
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you Irma! Great to read that you enjoyed the Laver Cup!
Great service
It was great: the ticket delivery very well taken care of; great customer service.
My only wish would have been for better communication about at what time door opens bs at what time the match starts.
All in all great!
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your feedback! We totally agree that we need to communicate better about details such as starting time and tournament schedule. To some of the events on our website, we did already add the starting time and tournament schedule. We are currently working on adding this information to all other events as well.
Perfect service and ticket delivery
Perfect service and ticket delivery. Would use them anytime again or recommend
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your kind words!
Everything was perfect!
Everything worked out fine for us!
It was the first time for us to give Tennisticketservice a try.
We received the tickets way in advance. The seats were exactly as ordered. Great event! Great service!
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for sharing your experience with us! We hope to see you again in the future!
Great service!
Great service overall. tickets seats provided gave me the chance to have different field views during the Laver cup tournament.
Maria
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for writing a review Maria!
It was perfect!
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Good to read that you had a perfect experience!
The service was very good
The service was very good. What we didn't like is that the prize for the tickets were so high. A few week before the event the prize for the ticket was 1/3...🙁
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for sharing your experience Michele!
The prices on our website are, among other things, based on the demand and supply for the tickets. This is the reason that the prices may vary from day to day. In the case of the Laver Cup the prices changed a lot the closer we got to the event.
very good experience
very good experience
delivery when I wasn't away
good price
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank your for taking the time to write a review!
Choice of seats
only one remark, we cannot choose the seats but happy with our seats at palexpo
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your feedback Martine!
We receive the exact seating details only a couple weeks (or sometimes days) prior to the event from our suppliers. Therefore, we are unfortunately not able to provide these details on our website.
We are glad that you did like the seats you were assigned.
The service was great they answered all…
The service was great they answered all my concerns and my thicket arrived very quickly, also they assigned me a very good seat.
20 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for your kind words! We find offering a good customer service really important, so we are glad to read that you are happy with our service!
tickets very expensive but good service
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for you review!
Laver Cup tickets
Everything tied to the reservation of tickets to the event went very fine.
23 September 2019
Unprompted review
Reply from Tennis Ticket Service
Thank you for sharing your experience with us!
Reliable but expensive
Ordering for both men's semifinals in Roland Garros and service desk was very good. However I paid more than 750€ per ticket and then you see the original ticket price after print-out which is 250€. Not a bad markup :-(
I paid 10% surcharge for a rain insurance. At the end I didn't receive a refund although one of the matches has less than 2 hrs .. so read the terms and conditions carefully
19 June 2019
Unprompted review
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