Tennis Ticket Service Reviews 

Believe all the bad reviews. Booked 2 months in advance. Got tickets 24 hours before day. Got evening tickets when day tickets were booked. They give you an impression on booking that you have a choice,where in reality you get a last min ticket for any location that suits them. Their t&c’s have them covered from all sides

I ordered two tickets for Roland Garros for over 500 euros, last march, and payed in advance. Tennisticketservice delivered just one ticket. I wrote them several emails demanding the second ticket, but they never answered me. I came from Brazil just to watch these two days matches. Tennisticketservice is dishonest, scam professionals and should be thrown out of business. Beware! Do not buy anything from them!

SCAM SCAM SCAM!!! We ordered and paid over $500 for Roland Garros tickets several months ago for TODAY! Flew from USA to Paris and never received our tickets. Wrote them many times, tried to call and nothing! I’m reporting the business and hopefully going to get their website shut down. Very sad this website has been scamming people out their money for so long and it hasn’t been shut down. Also, don’t believe the review placed yesterday saying they got their tickets and communication was great! They obviously work for the scammers.

Have ordered tickets to Roland Garros for several month ago. Received e-mails from them that I will get the tickets 1-3 days before the match day. The matchday is tomorow (in 18 hours) and I still havent got any tickets. I took the plane from Denmark, stay on a hotel i Paris, so I spend a lot of money for nothing.

I purchased on this site 3 tickets for the ATP of Montecarlo 2023. The 3 tickets cost me 680 euros, including commission. At the end the tickets arrived. But they arrived in the afternoon of the day before the event. i had already cancelled the hotel in Montecarlo because at that point i had lost faith and thought they would not send them anymore. i managed to lived super fast (i live only 3 hours away from Montecarlo, so i could do it) and stayed in a different hotel in Italy, not Montecarlo. but it was a terrible customer experience which i do not reccomend to anyone. Do not buy from this site. it is not the official one and it is a great nuisance. i will not buy tickets from them again. Fabrizio

This was a complete scam. I “bought” tickets to the 2023 Australian Open for nearly 6000 euros (2 tickets). They claim the tickets have been sent to me by Ticketmaster. The tickets were never sent. I called Ticketmaster as well, and they said no tickets were ever issued to me. Ticketmaster informed me that the company has likely committed fraud.

Thankfully, I was able to buy two new tickets through Ticketmaster directly. Never buy tickets from a vendor, if the vendor is not an authorized ticket seller by the event you are trying to attend - that was the expensive lesson I just learned. Luckily, I paid for the tickets on my Visa, and my bank will refund the fraudulent charges by tennisticketservice.com.

I wish I had read the reviews for tennis ticket service before I bought tickets. The company is not an authorised ticket seller and so entry to the event can be denied. I have waited 15 days for a 50% refund - which actually wasn’t quite 50%. This company should not be allowed to trade as the re-sale of tickets is prohibited and their business plan is obviously based on conning people. I’m £350 worse off for having used this company. Do not buy tickets from them!!!

So as I had written we were waiting for the tickets for the mens semi final and womens final of the French Open 2022. For both days we finally got our tickets the evening before. We were thrilled and delighted after the long wait and insecurity just finally have valid entrance tickets to the holy grounds of Roland Garros. So all in all we were finally happy. But the price of our tickets were -as many of you also also wrote- far higher than the original price. And the seats were not the best , which I honestly did not expect.

So I can not really tell if we were only "lucky" to get our tickets or if this company really always genuinely tries its best to succeed in the big dash for good Grand Slam tickets for the Center Courts.

I think it is really hard to get tickets for the Center Courts any other way. Long waiting lists on the official sites. Day tickets in the early stage of the tournament may be easy to get from the official tournament web site for the original price .And I think for the next big tounaments I will plan my trip to go in the middle of the week instead of the final weekend..

I bought two category one tickets for the men’s finals at Roland Garros - paying eight times the face value of the ticket.

They did not arrive until 22:00 the evening before.

They were not category one but at the back of the stands.

Given all the reviews and experience I read about here, it was a cause of great anxiety in the run up to the day.

I felt “lucky” just to have got my tickets, as many others didn’t and incurred travel/hotel expenses etc.

I would never again have anything to do with this Company. In my view they should be closed down.

Complete scam. Avoid this at all costs! Not only you pay x5 to x10 times the actual price of the ticket but also they will cancel your tickets the day before the match. Or even worse they send you a fake or not valid ticket. Their service does not exist, worst is impossible, they do not answer. Buy the tickets in the official site or you will be robbed.

In 2019, I bought two tickets for Roland Garros to see the ladies' and men's finals in 2020. I was convinced to buy my tickets through the only official channel, that of Roland Garros. In 2020, the tournament is canceled due to Covid. In 2021, the tournament takes place in autumn. We are offered to come or postpone to 2022 or to be reimbursed 75%, which is presented to us as an exceptional gesture (usually, they only reimburse 50%...). We are postponing to 2022. We are told that we will receive our tickets 1-7 days before the event. The day before the ladies' final, we receive these tickets and I don't understand : I paid € 2,343 for our two tickets for the two finals (+ €61.50 charge for payment by card + € 117.15 service fee) but the face value of the ticket is ... €140! We believe in an error because the name of the buyer on the ticket is unknown to us. Tennis Ticket Service is unreachable by phone (messaging where it is said that they are unreachable due to the Covid... in June 2022) and we send them an email to which they reply a few hours later that everything is perfectly normal since they are resellers...
Fortunately the tickets allow us to enter the stadium but huge disappointment compared to the seats located in the upper part... we clearly don't get what we pay for. But the day passes and still no tickets for the next day's men's final. Always unreachable on the phone so we send two emails asking where our tickets are. Again, we receive a response to our second email telling us that there is a problem at RG for the personalization of our tickets but that we will have them before 8:00 p.m. We finally receive them after 8:00 p.m. after a pretty stressy day. Face value of the seat: €170. And the next day, the scenario repeats itself with seats that do not correspond to the price paid since we are again in the upper part of the stadium... At Roland Garros, Tennis Ticket Service is now included on the list of sites to avoid . But in the meantime, these unscrupulous people continue their lucrative little business of cheating people like me. Reading the other testimonials, I realize that while having been seriously scammed, we were nevertheless "lucky" since we were at least able to enter the stadium, which is not the case for all buyers. Never again!

Still haven‘t heard anything from TennisTicketService

Somebody wrote: „…service is in our DNA…“

Evolution has to be rewritten, not the fittest survive, but the most criminal and ruthless…

Bought a pair of Category 1 tickets for the men’s semi-finals.
I was lucky to receive tickets, but they were category 2!!
I paid several thousand Euro for these tickets…

Esta empresa es un timo. No comprar ningun ticket. Llevo 2 años con el ticket comprado para la Final de Roland Garros y hoy 1 dia antes me dicen que lo han cancelado.
This company is a scam. Please don't buy any ticket to them I bough a ticket for the Roland Garros Final 2 years sgo, and today 1 day before the Final, they cancel the ticket

Got an email today that they cancelled my ticket for the mens final on sunday. I am already in paris, from south africa. They are asking for my banking details, but surely they will not pay back the money.....as all of this seems like a big scam???

We were not able to join the french open tournament with tickets tennisticketservice.com sent us. All tickets of the person who bought the ticket were blocked.

Total scam.

We are proceeding legally, please do not buy firm them.

It was a scam. I can’t believe that such a company is still doing business.
My husband bought two tickets for Day session of Roland Garros in 2019 for Christmas. He picked very nice seats along the side court.
Of course we could not go following summer in 2020 because of Corona.
TTS still sent us an email reminding us that we have a day session.
In 2021, we still could not go and finally we got an email that we can finally go in 2022.
So we waited for the tickets and waited and waited.
After some uncertain days, we got the tickets literally at the end of the day before the game. And we got a NIGHT session!!
The problem was that we have reserved a table in a fancy restaurant that evening which we deposited €240 because we were supposed to go to the day session.
But now we have tickets for night session.
Our dilemma was if we go to the game or the restaurant…
If they sent us the tickets a day earlier, we could cancel the restaurant without any fees. We were darned!!!
Anyway we picked tennis of course, it was a game by Rafa and Djokovic. It was amazing!
But another problem was that it turned out our seats were the cheapest seats in the stadium.
We paid €770 and got the seats where are all the up to the sky!!! I don’t believe that they were €770.
I felt really sorry for my husband who wanted to make me happy but we were very disappointed instead.

Please don’t buy any tickets from this company.
We were really disappointed.

Total rip off.

Bought tickets for Roland Garros. Few hours before we plan to leave for Paris we receive an email that the tickets are cancelled.
No tickets. Not the planned vacation. Made lots of costs for hotel / transportation. No direct communication. As you receive a standard e-mail, they do this all the time. It should be the business model (sell a lot of tickets and only buy a few).
Let's hope we get the few thousand euro's back.They should be put out of business.

Tennis Ticket Service are crooks - a total rip off. Do not buy any tickets from them! The face value of our tickets was 110 euro and they sold them to us for 467 euro + a service and a payment fee! As a smoke screen, they 'upgraded' our tickets from cat 3 to cat 2 - well, thanks very much! That is a 325% margin or better "pure theft". I get it if the business model is to guarantee tickets and no hassle and take a reasonable margin for it but not this. We did receive our tickets (we were 'lucky' if I read other posts) and were able to get in, but at the gate the official instances took us apart and explained the unlawful resale of the tickets. Please buy your tickets on the official RG website - they become available around March of the year of the tournament.