Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more
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About Tender Sleep Furniture
Written by the company
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contact info
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, United Kingdom
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Very helpful staff
Very helpful staff, advised on all the different mattresses, very happy with the divan bed. Good value for money.
Ordered Saturday morning delivered
Ordered Saturday morning delivered , Saturday afternoon, can not fault service .
I ordered a bed on and it was delivered…
I ordered a bed on and it was delivered the same day, amazing service. Also kept me informed of when they were arriving and how far they were away. The bed was for someone else and they love it. Excellent service and excellent value for money.
The communication was poor
The communication was poor. Never bothered to tell me delivery time. I had to WhatsApp multiple time to find out when tge beds and matresses would be delivered. Then kept delaying the delivery time. Again never bothered to inform- I had to WhatsApp multiple time. Finally delivered 1 day later and at 11.30 PM!
Brought to my home earlier than planned…
Brought to my home earlier than planned which is nice, bed is very comfy and delivery drivers were very nice
Great company
Wow, what a company ordered in the morning was arranged for delivery that day added an extra item on for me that I asked for even after I’d put my order through highly recommend
Next day delivery is great but not at…
Next day delivery is great but not at 10.55 at night !!!! That was ridiculous
Good value for money no frills but the…
Good value for money no frills but the bed is comfy like colors and if you need a bed fast this is the company you need got it same day l order can't believe how fast l receive my bed
Recommended 100%
I was let down with a company leaving me no bed, I made a order at 1pm, delivered 7pm same day, of a weekend bed,mattress, headboard great service, updated with text and phones about how long till near my house, great quality item, great price, all brand new items,
Efficient from start to finish.Same day…
Efficient from start to finish.Same day delivery.Product was as advertised.I will recommend Tender sleep Futniture.
Great experience from start to finish
Great experience from start to finish. Fast delivery, clear communication, and the quality exceeded my expectations. Assembly was quick and straightforward, and the frame feels extremely sturdy with zero noise. Would definitely buy from them again!
Driver informed us that he would…
Driver informed us that he would deliver bed at around 6pm or 8 pm then called to say that he was running late didn’t get delivered until 10pm driver apologies for late delivery but delivery was fine think they might need to hire some more drivers but other than that everything was fine
Horrible horrible service
Horrible horrible service. Didnt deliver in time, parts missing, i paid assembly fee and they didnt assemble. I kept chasing and after 23:00 at night someone came and just dropped the bed at my property. I struggled to get in hold of them. They said you can assemble it yourself and sent videos how to do it. Took money off me and never responded. Horrible people. Horrible team. Dont buy their cheap products!
Pleasantly surprised by high quality
Needed a bed urgently and after checking reviews on line thought I would give this company a chance.
Was pleasantly surprised with the quality. The mattress is AMAZING!!! Something you would expect to pay £1000's for at a fraction of the price. And the process from ordering to delivery was less than 24hrs, which is extremely exceptional service. Would definitely recommend to anyone.
Very efficient
Very efficient , polite and accurate fast delivery and extremely polite delivery driver . Excellent value and would highly recommend. Im very happy
Excellent customer service
Excellent customer service. Kept me informed .etc very happy with service
Promised on website next day delivery.
Promised on website next day delivery.
It is now a week and counting.
No contact to advise.
Cannot reach phone call.
Email does not work.
Customer service does not answer.
DO NoT USE THIS COMPANY
Order the bed one day arrive the next
Thank you 🙏 very good service and good…
Thank you 🙏 very good service and good beds
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