I needed to book extra days on a trip that became double booked and I found a good hotel listed on Teletext Holidays. The sales agent - Ric Anderson, was extremely helpful and got me a great deal on... See more
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Very helpful and polite. Krishnan was patient with our last minute booking, providing alternatives, giving us time to look at them, and calling back when he said he would. He helped us every step of t... See more
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I went online to check out holidays and Teletext came up. I honestly didn't realise they still existed. Well they do an amazing holiday to be honest the best yet. Our booking was straightforward and K... See more
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We would definitely book again with Teletext holidays. The representative was professional and very patient with us. Credit cards would not work, couldn’t find passports but Gary was fantastic and ma... See more
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Company details
Written by the company
At Teletext Holidays, we know exactly what you want from your getaway. Whether it’s a sunny beach break in Europe or an exciting long-haul adventure, we’ve got you covered. For over 30 years, we’ve been sending millions of Brits on holiday, all booked by real people who are only ever a call away. Nothing beats speaking to a travel expert who knows your destination inside out, and that’s why we take the time to find the best options for you, so you don’t have to spend hours scrolling through endless choices. Booking with Teletext Holidays means peace of mind. All Teletext Holidays bookings are made through ATOL-protected suppliers, providing guaranteed consumer protection, and as a proud member of the Travel Trust Association (TTA), we guarantee your money is safe thanks to our triple lock protection system. We’re here for you every step of the way, before, during, and after your trip. Our team is available seven days a week, and if you need us while you’re away, our 24/7 in-resort support is just a phone call away. For over 30 years, our commitment has been simple, delivering trusted service and unforgettable holidays. Put your trust in Teletext Holidays for your next break, and let’s make memories together. Trusted service, unforgettable holidays — that’s the Teletext promise.
Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.
Written by the company
- We’ve got it all covered..
- Take your pick from a vast range of holidays including beach getaways and luxurious long haul escapes to all your favourite destinations.
- Exceptional value for money
- All our holidays offer exceptional value for money and suitable for all budgets. Give us a call and talk through your dream holiday.
- Book with confidence
- You can book with confidence as all our package deals are ATOL protected, and your money is protected by the Travel Trust Association.
- More than just great holidays
- We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusives for last minute bookings.
- 30 years of travel experience
- Get recommendations, tap into our 30 years of travel experience & relax while we do all the hard work for you.
- Real Person Interaction
- Nothing beats speaking to a real human who is knowledgeable about your destinations, so let us do the legwork and save you hours of scrolling.
- Access to Exclusive Offers
- Have access to special airfares, hotel deals and package rates not available online, along with the opportunity to mix and match offers for a totally unique getaway.
Contact info
166 College Road, Harrow, HA1 1BH, London, United Kingdom
- 0330 190 0001
- customerrelations@teletext.com
- www.teletextholidays.co.uk
4.7
Excellent
30K reviews
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Replied to 100% of negative reviews
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Good deal, good service
I called about a deal we saw, but the room available didn't meet our requirements. Jane was able to understand what we needed and found an alternative hotel and a great deal.
22 August 2026
Unprompted review
Reply from Teletext Holidays
Hey Amy
Thank you for your great feedback! We’re delighted to hear that Jane took the time to understand exactly what you were looking for and found a suitable alternative hotel at a great price.
We’ll be sure to pass your kind comments on to Jane. Thank you for choosing Teletext Holidays, and we hope you have a fantastic trip!
Nicole
Teletext Holidays
Spoke to Krishna who helped us book our holiday. He was helpful. polite and a credit to the Company.
22 August 2026
Unprompted review
Reply from Teletext Holidays
Hey Mike
Thank you for your lovely feedback! We’re delighted to hear that Krishna was helpful and polite while assisting you with your holiday booking.
It’s wonderful to hear you describe him as a credit to the company, and we’ll be sure to pass your kind comments on to him.
Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday!
Nicole
Nancy from Teletext holidays was very…
Nancy from Teletext holidays was very helpful.
Attentive and very patient. She was excellent help.
22 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Ece
Thank you for your wonderful feedback! We’re delighted to hear that Nancy was helpful, attentive and patient throughout your experience.
We’ll be sure to pass your lovely comments on to her. Thank you for choosing Teletext Holidays, and we hope you have a fantastic trip!
Nicole
Disappointing
Disappointing. What looked like a great deal ended up costing almost £200 more, as they had not included the reserved seats despite travelling with children. Thanks for including luggage tho!
22 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Juan
Thank you for your feedback. We’re sorry to hear that you were disappointed with the final cost of your holiday.
We understand how important it is to have clarity around additional costs, particularly when travelling with children. Reserved seating is not always included within the initial holiday price and may incur an additional charge depending on the airline and seating requirements. We’re pleased, however, that your luggage was included.
We appreciate your comments and will share your feedback with the relevant team to help ensure pricing and optional extras are communicated as clearly as possible.
Have a lovely holiday.
Warm regards
Nicole
KRISHNA
KRISHNA.
Very patient with us, very helpful.
No rushing us .
He got us the best deal .
He has called back when he said he would and has been patient when I have had to ask him to call back
Fantastic service, definitely recommend. Will book through Krish in future
22 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Yvonne
Thank you for your fantastic feedback! We’re delighted to hear that Krishna provided such patient and helpful service, giving you plenty of time without any pressure and finding you the best deal.
It’s especially great to hear that he kept his promises to call back and worked around your availability throughout the booking process. We’ll be sure to pass your wonderful comments on to Krishna.
Thank you for your recommendation and for choosing Teletext Holidays. We look forward to helping you with your future holidays!
Nicole
Well what a pleasant surprise :D
Well it was bit of surprise dealing with teletext holidays and having to make phone calls, but Gary and the team came up with the best price and even went over and above to sort out our accommodation when the one we had booked turned out to be having a refurb done.
He helped find suitable accommodation.
We also had to add an extra person on and he was really patient and helpful.
Thanks Teletext & Gary, I would use you again. :D
20 August 2026
Unprompted review
Reply from Teletext Holidays
Hey Nicky
Thank you for your fantastic feedback! We’re delighted to hear that Gary and the team found you a great price and went above and beyond to help when your original accommodation was undergoing refurbishment.
It’s wonderful to know that Gary was also patient and helpful when arranging the additional passenger and made sure a suitable alternative accommodation was found for you.
We really appreciate your kind comments and are delighted that you would choose Teletext Holidays again. We’ll be sure to pass your feedback on to Gary and the team.
Have a fantastic holiday!
Nicole
The sales rep Kia was very helpful and…
The sales rep Kia was very helpful and informative. It was a tricky ask as I was booking so last minute so lots of things were no longer available despite the wesite showing them. I got a good deal and location to meet all travellers needs.
21 August 2026
Unprompted review
Reply from Teletext Holidays
Hi KS
Thank you for your great feedback! We’re delighted to hear that Kia was helpful and informative, especially while working with the challenges of a last-minute booking.
It’s wonderful to know that Kia was able to find you a great deal in a location that suited everyone’s needs. We’ll be sure to pass your kind comments on.
Thank you for choosing Teletext Holidays, and we hope you all have a fantastic trip!
Nicole
Listened to our needs and met our…
Listened to our needs and met our expectations... Krishna was very attentive and understood our requirements and came back to beat the lower price we had been offered...engaging throughout calls
21 August 2026
Unprompted review
Reply from Teletext Holidays
Hey Karen
Thank you for your fantastic feedback! We’re delighted to hear that Krishna listened carefully to your needs, understood your requirements and was able to find you an even better deal.
It’s great to know that he was attentive and engaging throughout your calls and that your expectations were met. We’ll be sure to pass your kind comments on to Krishna.
Thank you for choosing Teletext Holidays, and we hope you have a wonderful holiday!
Nicole
HOLIDAY FLIGHT
I was searching for a holiday to Spain and noticed something appealing. Then I contacted Textholiday and was connected with Chris. He helped me find the right hotel and flight for my children. He was very helpful and patient, and I am happy with the choice. Thanks to Chris
21 August 2026
Unprompted review
Reply from Teletext Holidays
Hay Yvonne
Thank you for your lovely feedback! We’re delighted to hear that Chris was helpful and patient while finding the right hotel and flights for you and your children.
It’s wonderful to know that you’re happy with your choice and that Chris made the booking experience a positive one. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Teletext Holidays, and we hope you and your family have an amazing time in Spain!
Nicole
Krishna was absolutly fantastic and is…
Krishna was absolutly fantastic and is a genuine credit to the whole of teletxt holidays
21 August 2026
Unprompted review
Reply from Teletext Holidays
Hey SarahJane
Thank you for your fantastic feedback! We’re delighted to hear that Krishna provided such excellent service and that you consider him a genuine credit to Teletext Holidays.
We’ll be sure to pass your lovely comments on to Krishna. Thank you for choosing us, and we hope you have a wonderful holiday!
Nicole
Reply from Teletext Holidays
Hey Elena
Thank you for your amazing feedback and the 10 stars for Krishna! He certainly is a ⭐ We’re delighted to hear that he provided you with such excellent service and made your booking experience a great one.
We’ll be sure to pass your lovely comments on to Krishna. Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday!
Nicole
Great Customer Service by Alan at Teletext
Had a great customer experience with Teletext and Alan who helped me book a holiday to Costa Bravo. He was responsive, super patient and gave us a great holiday deal (flights/hotels/transfers) and amazing customer experience . Nothing was too much trouble for Alun and he got us the best option, delivering a first class service with a smile. thank you Alan for your help, we are looking forward to our break away in few weeks time.
20 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Baljit
Thank you for your fantastic feedback! We’re delighted to hear that Alan provided such a great customer experience and was patient, responsive and helpful throughout your booking.
It’s wonderful to know that he took the time to find you the best holiday option, including flights, hotel and transfers, at a great price. We’ll be sure to pass your lovely comments on to Alan.
Thank you for choosing Teletext Holidays and we hope you have an amazing holiday.
Sam
Mass Organisation
As i have made a complaint on the 19/08 regarding my booking TT0014135 also there are not sharing data and contact with air line company. as i mention, i am i am register as special need with a care, including two kids.
i understand member of staff tray to get hold of me,
they have admit its miststack and can not change it.
if the flight it is cancelled they will replaced the ticket immediately and they will refunded
they will book special assistance and seat
and they will send all information by Email.
unfortunately i have received this Email but i have recived an Email concern a person called " Marc Murphy" and and my old booking document
could you pls explain to me how my file can be add to an other person??
how u promis some thing but you are doing completely different
i would like discussed this issued with English Native Speaker.
kind regard
Monia Tayeg
20 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Monia
Thank you for bringing your concerns to our attention. We have reviewed the email in question and can confirm that the booking documents and confirmations attached were correctly related to your booking. However, the email itself was mistakenly addressed using another customer’s name. We sincerely apologise for this error and understand the concern and confusion this may have caused. Feedback has been provided to the relevant team member to ensure greater care is taken in future communications.
Regarding the special assistance requirements and the other concerns you have raised, a member of our team is currently in direct contact with you and working to resolve these matters.
For privacy and security reasons, we will not discuss any further booking details publicly.
Warm regards
Sam
Called up and spoke to "Harry" I found…
Called up and spoke to "Harry" I found a holiday elsewhere and wanted to see if he could price match, he gave me a price but it was an extra £100. I was going to book with on the beach that day as they were cheaper but he said please give him untill 12pm the next day and he will speak to the suppliers and see what he can do. I reluctantly agreed. 12pm came the next day no call, no "Harry" I had to chase to find out what was going on and even then he didnt have to decency to call and explain, he had his colleague say he couldn't do anything. Very unprofessional. In the end waiting the next day for him cost me, the holiday I saw went from £930pp to £993pp, and we are a family of 4. Really disappointed, its experiences like this that lose potential customers, and make you think twice before booking with them again.
19 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Umar
We’re sorry to hear about your experience and understand your disappointment, particularly as you were expecting a call back with an update and ultimately had to chase this yourself.
While holiday prices and availability can change quickly, we appreciate that clear and timely communication is important. We apologise that you were not contacted as promised and for the frustration this caused, especially as the price you had found elsewhere increased while you were waiting.
Thank you for bringing this to our attention. Your feedback regarding the communication and service you received has been passed to the relevant manager.
Warm regards
Flora
Jane was so helpful and patient
Jane was so helpful and patient, I felt compelled to book because of how much time, effort and professionalism she used to find me the best package within my budget
19 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Sophia
Thank you for your wonderful feedback! We’re delighted to hear that Jane was so helpful, patient and professional throughout your booking experience.
It’s great to know that she took the time and effort to find the best holiday package to suit your requirements and budget. We’ll be sure to pass your lovely comments on to Jane.
Thank you for choosing Teletext Holidays, and we hope you have a fantastic holiday!
Sam
Hotel from hell…
For teletext holidays to be associated with the galaxy beach hotel in antalya turkey is shameful and a disgrace from a big company
17 June 2026
Unprompted review
Reply from Teletext Holidays
Hi Robert,
We’re sorry to see your comments and appreciate that you may feel strongly about your experience. Teletext Holidays is a retail travel agent and offers a very large range of hotels and holidays through established and reputable travel suppliers. We don’t own or operate the individual hotels we sell. Thank you for taking the time to share your feedback and we’re sorry to hear that you feel this way.
Thanks again,
Sam
Efficient and easy to book
Booking the holiday and receiving paperwork etc was all very efficient and easy.
The holidays advertised are not necessarily available when you call
8 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Alex
Thank you for your feedback. We’re pleased to hear that you found the booking process efficient and straightforward and that your documentation was received without any issues.
We appreciate your comments regarding advertised holidays. Prices and availability can change quickly and are subject to live availability at the time of booking. Where the original option is no longer available, our team will always aim to find the closest suitable alternative at the best available price.
Thank you for choosing Teletext Holidays, and we hope you have a wonderful holiday.
Warm regards
Sam
A stressful and unpleasant experience
It won’t allow no stars so had to select one star which is one too many. Contacted them earlier to book a break for my daughter and granddaughter. Four nights to Torremolinos. £759 payment taken. Twenty minutes later received a call to say they needed an extra £100 pounds as the original deal wasn’t available. I was absolutely incensed and didn’t fall into the trap. Refund requested which I hope will be refunded quickly. They actually did me a favour as I was able to book the same hotel with last minute.com for £630. A very stressful and unpleasant experience with Teletext turned into a positive. I shall be discouraging anyone I know not to use this company.
19 August 2026
Unprompted review
Reply from Teletext Holidays
Hey Paula,
We’re sorry to hear about your experience and understand your frustration. Our holiday prices are dynamic and can change in real time, which unfortunately meant the original price was no longer available when the booking was being finalised. We’re sorry we couldn’t help you on this occasion. We can confirm that your refund has now been processed. Please allow 3–5 working days for the funds to reach your account, depending on your bank or card provider. We hope we’ll have the opportunity to provide you with a much better experience in the future.
Thank again,
Sam
Still no details regarding my trip
Booked a trip for 7 nights over 3 weeks ago and I have still not received any confirmation from the airline regarding the trip.
With less than 2 weeks to go until we fly, I have been on hold for over 25 minutes with no idea that I will be flying out on September 1st.
Everything was great when making the booking, but I shouldn't be chasing details and information for a trip I fully paid for over 3 weeks ago.
Need to do better
19 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Michael
We’re sorry to hear about your concerns and understand how frustrating it must be to have to chase for information so close to your departure date.
We agree that you should be kept informed about your booking, particularly after your holiday has been fully paid. We also apologise for the time you have spent waiting to speak with our team.
Our support team will contact you directly to review your booking, confirm the relevant flight details and provide you with an update.
Thank you for bringing this to our attention we have escalated the issue to the relevant manager and we apologise for the inconvenience caused.
Warm regards
Sam
Bait & Switch.
Working in tele-sales myself, I know what it's like to be on the other end of the phone and that there can sometimes be a tendency to embellish a product slightly.
Our experience with Teletext went beyond that, though. The agent blatantly misled us about a stopover in Geneva that he claimed he was helping us avoid in order to build "perceived value", when we know the airline only operates direct flights on that route.
In addition, he was very vague about how he arrived at the final price, which was actually higher than the price advertised on the website, while claiming the transfer costs were being provided "complimentary".
It left us feeling that the lower website price was simply there to draw customers in, after which reasons were created to justify a higher cost. In the end, we booked elsewhere and paid a few hundred pounds less than the price Teletext offered.
17 August 2026
Unprompted review
Reply from Teletext Holidays
Hi Nick
Thank you for sharing your feedback. We’re sorry to hear that your experience with our sales team left you feeling disappointed and that you had concerns regarding the information provided about the flights, transfers and final price.
Our intention is always to provide customers with clear and accurate information when discussing holiday options. Prices and availability can change and the final package price may differ from an initially advertised price depending on the live availability and options selected at the time of enquiry. However, we appreciate your concerns about how this was communicated to you.
We’re disappointed that we were unable to secure your booking on this occasion and appreciate you bringing your experience to our attention. Your feedback will be shared with the relevant manager for review.
Warm regards
Sam
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