Progress Telerik Reviews 

Support has been very quick and very productif.

Support is excellent. Both timely and useful.

There is a lot of good things in the Telerik controls but, unfortunately, a lot of problems too. The support is good in the sense that it responds quickly but but it only suggests ways of workaround, and don't offer you true solutions (by fixing the underlying problem or by adding improvements). In the end, they often suggest that you write your requests in the feedback portal, where you will see a "Pending review" or "Unplanned" for years...

At this moment, we're at the beginning with KendoUI for Vues. We've asked a few questions to the support team and have every time very good answer with explanations, code or video examples, ... and in a good timing (less than 24h).
Documentation on the site is also usefull.
Only the virtual classrooms are difficult. The beginner's classroom is at a higher level than we hoped for newbies in the framework webworld.

Excellent support and KendoReact product fits nicely into our requirements.

Very pleased with your staffs timely attention to my issue. Thank You

Telerik responded quickly to my technical question (Xamarin) and gave a helpful response. I've enjoyed using Telerik's products and will continue to do so in the future!

We have used Telerik controls for years and always found them useful the support when we have had issues has also been great.

I have been using Telerik for over 10 years and it has been my go to tool for robust reporting and interfaces. Support has been excellent by both the company and the community. Rarely, I don't find an answer to my question in the forums.

Good tool and very helpful, thank you.

Kendo is a very good tool.
But Kendo Vue documentation is less complete than the Kendo UI version

Excellent component bundle: has everything basic built-in, and allows to complement the specificities by custom code.

I think Telerik products are very good. Even though Telerik needs to hire specialised personnel for writing down documentation and help articles. I guess tech people at Telerik have also written documents on products, and as they know what they are about these persons does not write the needed text cause it is obvious to them. Thus, you need to go to forums or open tickets just to find out something was missing at documentation. Something like this happens with Demos, code is not commented enough so you can realise you have code needed for Demo to work at Telerik page, and this code will not work on a real solution.

I personally tried the React-Grid component. Maximum of the features are pre-integrated with the component. Just a suggestion to Progress team to improve the docs & provide some more examples.

We use Kendo UI for our enterprise class web application development and we completely satisfied with the product offering and support provided by Progress Telerik.

Technical support for this product is very good!

The Telerik tech support has been a great help over the 10 years I have been using Telerik products.

Telerik is the most responsive and most knowledgeable support team I ever worked with.

The Kendo controls are top notch and easy to implement. Documentation of the controls is excellent. Their support staff is fast and helpful. I'm a very happy customer.

Telerik support is fantastic. We had an issue with an older version of telerik having a vulnerability, they spent a generous amount of time helping us patch it until we were able to get the latest version.

Telerik, please never drop your support level, it's what makes happy customers!