I am a south african with the same issue of debit orders HOWEVER i reached out ro this company via email and they immediately cleared up that it couldn't have been them as they only accept Australian... See more
Company replied
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See what reviewers are saying
Fast, reliable service I originally ordered a laptop bag through a different company, but got the runaround with out-of-stock notifications, then worldwide shortages and delays in shipping because of... See more
I ordered an laptop and AFTER 10 DAYS I was sent an email telling me that the item I ordered was out out of stock and they will refund... like it's nothing. Now I completely missed the opportunity to... See more
Company replied
I recently purchased a Surface Pro from this website during their end-of-year discount, and I must say it was a fantastic deal. The price was slightly lower than other options in the market. What trul... See more
Company details
Information provided by various external sources
Unlike the majority of our competition we are a 100% Australian owned and operated technology e-retailer. Located in Sydney but shipping Australia wide, we are able fulfill your I.T needs, whether you’re in the market for a simple home laptop or kitting out an entire data center TechTide is the only one-stop shop you’ll ever need. With well over 10,000 products available and direct access to all the big name brands you can rest assured that your I.T. needs are safe in our hands.
Contact info
Australia
- www.techtide.com.au
Prompt reply to queries.
10 November 2023
Quick delivery.
10 October 2023
Winning service ethic.
Good range of products at excellent value and with a winning service ethic. Ordered Monday morning, received on the west coast Wednesday morning. I'll be back.
9 October 2023
the whole process happened as booked
Techtide service was great and the next day delivery made the experience just the sort of turnaround i love
27 June 2023
Amazing customer service and very quick…
Amazing customer service and very quick delivery
25 April 2023
Trustworthy site
Item sent off quick and received earlier than expected, Clear communications with seller. 10/10
9 April 2023
Great service & very helpful staff....
Great service & very helpful staff..... Great price & very quick delivery.... Highly recommend the company...
3 January 2023
Easy ordering process and fast delivery
30 November 2022
WOW.....
WOW...... Well done to TechTide from East Coast to West Coast Outback Gascoyne ........... 3 DAYS amazing and its arrived
Plus very competitive pricing
You have my vote and we will be a return customer
23 November 2022
Unprompted review
Items arrived as described in very timely fashion
11 November 2022
Great Customer service
Appreciate that I was not home when they tried to deliver but they re despatched another package and I'm thrilled with the professional approach taken by the warehouse folks. Great company and will buy from them again.
2 November 2022
Very quick response and service
Very quick response and service. Good pricing.
Only problem was the Startrack delivery service, bot not the fault of Techtide.
I would certainly use again.
27 October 2022
Surface Pro keyboard order
I ordered a Surface Pro keyboard on the 29th Sept & it arrived on the 30th Sept. I was very surprised at the efficiency & exceeding my expectations. Thank you
29 September 2022
Fast Delivery and Excellent Customer Service
Extremely fast delivery as I ordered a Surface Pro 8 and it arrives the next day! Great customer service too as they helped me to choose the right model with matching accessories. Prices are quite competitive as well. Will definitely come back again.
20 September 2022
Unprompted review
Bad Customer Service
I have received a wrong item not as described in your web page in the first time, then after confirming from a customer service personnel that they will replace it with colour and same type they sent me another type not as discussed. They kept provide me wrong or false or misleading information. After all the long period of time they offer me a full refund without any compensation for all of this due to not straight forward sale, specially after they recognised that there is no such colour with the same type (signature). You can check email and online correspondences for more information about the issue. Case number: #4354
6 September 2022
Reply from techtide.com.au
For anyone readying this Michael received the correct product but decided he didn't like the colour (It's a Charcoal Typecover but not the right Charcoal according to Michael, even though Microsoft only make one Charcoal colour) . We then kindly agreed to swap it out free of charge and also waived the additional cost of providing him with a premium version of the product he said he much preferred instead. He received this the very next day but decided that this product also wasn't suitable. Having exhausted all options to keep Michael as a customer we advised he could send the Typecover back and we would provide a refund. Michael advised us that this wasn't acceptable and that he wanted a refund and also to keep the Typecover otherwise he would leave us a nasty review. As you can see we will bend over backwards to keep out customers happy but we draw the line at being defrauded by a petty thief.
Kind regards
Peter
Happy customer
The item I bought was competitively priced and delivery was immediate (within a day or 2). I was very happy.
7 September 2022
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