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TAXIBOX Reviews 

4,443
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that scheduling a drop-off, arranging pick-ups, and managing dates online is completely seamless, smooth, and stress-free. People deeply appreciate how simple the overall storage process is when organizing temporary storage during home moves or major renovations. Reviewers consistently highlight the incredibly friendly, helpful, and efficient support provided by all the delivery personnel involved. Consumers are also very impressed by how safely and precisely the drivers manage to place the heavy boxes even in tight spaces. Satisfied customers frequently state that they would gladly recommend this reliable storage service to others for any future moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, prompt, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient and punctual drop-offs. Reviewers... See more

User experience

Reviewers express high satisfaction and appreciation regarding their user experience. Consumers consistently... See more

Customer service

People report positive experiences with customer service, highlighting seamless interactions and dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,443)

1,476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Frank the pickup driver was fantastic

Frank the pickup driver (also called Frank) was friendly and efficient. And easily managed to navigate the box out of a tight spot.

These guys are genuinely a good business with reasonable pricing. Which is a combination I very much appreciate!

Phone calls were picked up quickly and questions answered promptly throughout the entire process, all the way from booking to pickup. So I also very much appreciated not having to spend 2 business days on hold.

All in all a great experience, and if I ever need them again they’ll be my first point of call.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Eddie from TAXIBOX was fantastic

Eddie from TAXIBOX was fantastic. He was friendly, helpful and made the whole process easy. The service was excellent from start to finish. Thanks, Eddie!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

You feel like a person not a number.

There is plenty of services like this, some cheaper, some with more frills, but the at the heart of this is the customer service and care you receive! Frank did our delivery and he was so happy to be at work, so personable. It’s all about the details and this company understand this!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely legend

Absolutely legend , made first time customer experience with the company brilliant … what a legend super effective , great customer service ,

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Eddie!

What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Thanks for sending your best 👍

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Eddie 🟨

Eddie arrived as scheduled as bright & happy as the taxi box 🟨 he was able to position where needed & was efficient & super lovely.
Great job 👍

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox is brilliant

Taxibox is brilliant. The best thing is the communication with the delivery driver you know exactly when they are going to be at your site. Frank, thank you great job.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox staff have gone above & beyond

Taxibox staff have gone above & beyond in everything from communication with management, drop off and re-collection of the Taxibox.
PS. Special thanks to Frank the driver ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and great communication

I really needed a place to fit my larger household furniture stored while my floors were being renovated. It was so easy to get a quote, arrange pick up and delivery and change some of those dates around for free. They made my life so much easier while we were renovating.

7 July 2026
Rated 5 out of 5 stars

Great service

Just had Eddie deliver our first box. Communication was great, he was friendly, helpful, got the job done quickly. Really happy with the service today. Thanks Eddie.

28 July 2026
Unprompted review

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