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TAXIBOX Reviews 

4,445
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that scheduling a drop-off, arranging pick-ups, and managing dates online is completely seamless, smooth, and stress-free. People deeply appreciate how simple the overall storage process is when organizing temporary storage during home moves or major renovations. Reviewers consistently highlight the incredibly friendly, helpful, and efficient support provided by all the delivery personnel involved. Consumers are also very impressed by how safely and precisely the drivers manage to place the heavy boxes even in tight spaces. Satisfied customers frequently state that they would gladly recommend this reliable storage service to others for any future moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, prompt, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient and punctual drop-offs. Reviewers... See more

User experience

Reviewers express high satisfaction and appreciation regarding their user experience. Consumers consistently... See more

Customer service

People report positive experiences with customer service, highlighting seamless interactions and dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,445)

1,476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We used taxi box to transport from…

We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough.
Shout out to Frank who collected the boxes for us in Brighton Vic such a friendly guy 10/10

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.

1 August 2026
Rated 5 out of 5 stars

Brilliant

Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Taxi box delivery was very good

Taxi box delivery was very good, easy tracking and lots of notice before delivery. The box was delivered by Eddie, who provided fantastic service, helping to choose best location for placing the box and advising the direction, etc, and was just very friendly and helpful indeed! Thanks for great service!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and Stress-Free Experience

The whole experience with Taxibox was excellent from start to finish. They answered all of our questions promptly and were incredibly helpful throughout the process. Eddie was efficient when collecting the box, arrived right on time, and provided friendly, professional service. I highly recommend Taxibox for their excellent customer service and reliability.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

We booked this over a month ago with no…

We booked this over a month ago with no hiccups. The tiler then had to change our dates due to a machinery brake down. I phoned Taxibox and had no issues with changing dates.
Then Eddie drove up to our property with the 4 Taxiboxes. Eddie was very lovely. Gave us options and then we
Asked if he could turn one of the boxes
Around so it would be easy for us to load. Eddie didnt hesitate and just did it. He also said that he would be back when we are ready for them to be collected. A very pleasant and helpful young man. He was very professional
Thank to all the Staff. Bronwyn Russell

31 July 2026
Rated 5 out of 5 stars

Amazing experience

Got a taxi box today. Eddie was amazing, made the experience so great, and talked us through everything we needed to know.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Got my taxi box delivered today

Got my taxi box delivered today - Eddie was next level brilliant he understood exactly what I wanted and placed the welcome delivery with precision in the tight space available / thanks Eddie! And thanks to Tyson front office for his support.

30 July 2026
Unprompted review

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