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TAXIBOX Reviews 

4,529
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff, highlighting that deliveries are always on time, smooth, and managed with exceptional professionalism from start to finish. People emphasize that booking is simple and efficient, while drivers go above and beyond to place storage boxes exactly where needed. Some reviewers were not happy with the removalist services, noting specific issues regarding property damage, a lack of flexibility, and restrictions on relocating full boxes. Consumers also mentioned that communication from the moving team could be improved, leading to a frustrating and costly waste of time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, praising drivers and staff for being... See more

Delivery service

Customers report positive experiences with delivery service, praising drivers for being polite, efficient,... See more

User experience

Consumers find user experience to be exceptionally positive and seamless from start to finish. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,529)

1,563 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, made my move to Sydney an absolute breeze. Frank was also very helpful and accommodating with last minute changes, highly recommend.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, capable Frank.

Frank was on time, very efficient and he was cheerful and very helpful. He was able to expertly manoeuvre the boxes into position that didn’t block access for any other tenants.

24 August 2026
Rated 5 out of 5 stars

Absolutely fantastic service from Lucas!

I cannot speak highly enough of my experience with TAXIBOX, and a huge part of that is thanks to Lucas. From the very first interaction, Lucas was professional, friendly, and went above and beyond to make sure everything ran smoothly. The entire process was seamless and stress-free. The TAXIBOX itself was delivered on time, pick-up was a breeze, and the whole concept is just genius for moving or storage. If you are looking for a reliable, hassle-free service, look no further. Do yourself a favour and ask for Lucas—he is an absolute legend and a credit to the team! Thanks again, mate! 🚛

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Incredible human experience!

Corey our delivery driver was a gem. Really nice bloke and great driver. I also had to call customer care on delivery day and was greeted by a really lovely woman on the other side of the line. Really impressed with the quality of the service. Thank you!

24 August 2026
Rated 5 out of 5 stars

The team at Taxibox are outstanding

The team at Taxibox were friendly, professional and efficient from start to finish. Communication was great. They arrived on time and took great care with all of our furniture and belongings. Our driver Jayden was extremely helpful and professional and went above and beyond. We would highly recommend Taxibox to anyone looking for reliable, professional removalists. Excellent service!

21 August 2026
Unprompted review

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