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TAXIBOX Reviews 

4,634
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional and friendly staff members, highlighting exceptionally smooth, punctual, and efficient delivery services across various locations. People consistently note that the online booking process and overall customer care are remarkably seamless, ensuring a totally stress-free and pleasant user experience from start to finish. Some reviewers were not happy with communication regarding specific booking details, unexpected container relocation rules, or disappointing damage handling policies. A few consumers felt that these particular unexpected complications made the overall moving process significantly less convenient and more frustrating than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and friendly staff... See more

Delivery service

People report positive experiences with delivery service, praising drivers for being punctual, polite, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, seamless, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting impeccable and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. #1 of 9 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,634)

1,577 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi we started our renovations over a…

Hi we started our renovations over a year ago what started off two taxi box then went onto one we had hiccups on the way with renovation and least we knew all our belongings where safe and easy to access when we needed can definitely recommend

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very polite, professional and punctual. Had the joys of Eddy delivering the Taxibox today, was bit concerned about getting it up our long driveway, but no concerns, he did it with ease, impressed!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Eddie was great

Eddie was great, super friendly and reached out when he was on his way so we were prepared. Super quick, easy and informative. Thanks Eddie!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Service was cheap, efficient and very handy. Delivery driver was way too cheerful for someone working at 7am

14 September 2026
Unprompted review
Rated 5 out of 5 stars

What a legend Frank is

What a legend Frank is. Had to get two boxes into a tight carport area and it was no issue for Frank. Keep up on the good work Frank

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Newlyweds Moving Into Our Dream Home Thank You, TAXIBOX!

As newlyweds, we’re moving from our parents’ home in Sydney into our very first home together in Perth. A brand new build and TAXIBOX has made this huge move so much easier.

From the first phone call with Alex through to text messages, the service has been incredible. We didn’t have a confirmed handover date, so there was a lot of waiting around, but Alex was so patient, flexible, and happy to work with us until we could lock everything in.

Craig was fantastic on delivery. He explained the best way to pack the TAXIBOX, positioned it perfectly outside our front door when the garage clearance was too low, and reassured us that we didn’t need to be home for collection.

We’re packing expensive music equipment and other valuable items that we wouldn’t trust sending through the post, so having a secure, weatherproof TAXIBOX that we can lock has given us so much peace of mind. The optional $10,000 cover for around $100 is also a fantastic bonus.

If you’re moving interstate and want a premium service where you genuinely feel looked after, TAXIBOX is 100% the company to go with. We couldn’t recommend them more!

11 September 2026

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