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TAXIBOX Reviews 

4,645
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,638 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely polite, incredibly helpful, and wonderfully efficient when handling heavy deliveries and tricky placements. Many consumers appreciate how exceptionally smooth, straightforward, and well-organized the entire moving process is from the initial online booking right down to the final drop-off. Some people were satisfied with the clear, timely communication and how flexible the team was regarding specific delivery instructions and preferred spots. Reviewers also noted that these reliable storage solutions successfully save a significant amount of precious time and greatly reduce the usual stress of moving houses.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the friendly and helpful nature of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting efficient and friendly drivers who... See more

User experience

People report positive experiences with user experience, highlighting a seamless, quick, and stress-free... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive throughout the entire process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was great delivering the boxes, really friendly guy. Sarah has been brilliant and really helpful throughout. Zoe was amazing too! Point is, the Taxibox staff are always top notch and really nice... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Eddie was great, super friendly and reached out when he was on his way so we were prepared. Super quick, easy and informative. Thanks Eddie!


Company details

  1. #1 of 9 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,645)

1,590 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great decision to go with Taxibox

Great decision to go with Taxibox. Had the box delivered and collected on time. Great knowledge and was walked through the process and paperwork for my move across the Tasman. Good advice and tips for moving. Would definitely recommend their service. All too easy!

15 September 2026
Rated 5 out of 5 stars

Craig did a great job

Craig did a great job. No fuss, helpful, informative and with a great attitude. I’d love for all service providers to have Craig’s pleasant demeanour. He’s a credit to the brand.

15 September 2026
Rated 5 out of 5 stars

Really good experience with Eddie from…

Really good experience with Eddie from TAXIBOX Bassendean. He was friendly, helpful and stepped in whenever we needed a hand. Everything felt pretty easy from our side, and we appreciated having someone reliable helping us through the process.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service so far, had my taxibox dropped off by Eddie this morning, called upon arrival, super friendly and helped with all my questions. He even helped my neighbour reversing onto road. Highly recommend 👌

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Had my taxi box delivered this morning

Had my taxi box delivered this morning, what a great experience. Being able to track the delivery removed all the stress and waiting around. Danny my deliveryman was efficient, very approachable and actually seemed to enjoy his job. So nice to see someone smiling and happy at work. Great experience.

15 September 2026
Rated 5 out of 5 stars

Amazing staff !

The staff has been amazing, drivers and on the phone as well. The driver Eddie this morning was very friendly and helpful, thank you. The team has been friendly and supportive, handled everything with caution and have been right in time. Customer support (phone, website, following up with order and delivery time etc.) is fabulous. Thank you.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Frank employee of the month

Frank the delivery driver was great, truely someone you would like at your company. He was on time, really friendly and respectful of neighbours for the early drop off.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Hi we started our renovations over a…

Hi we started our renovations over a year ago what started off two taxi box then went onto one we had hiccups on the way with renovation and least we knew all our belongings where safe and easy to access when we needed can definitely recommend

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very polite, professional and punctual. Had the joys of Eddy delivering the Taxibox today, was bit concerned about getting it up our long driveway, but no concerns, he did it with ease, impressed!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Eddie was great

Eddie was great, super friendly and reached out when he was on his way so we were prepared. Super quick, easy and informative. Thanks Eddie!

14 September 2026
Unprompted review

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