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TAXIBOX Reviews 

4,496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for arriving on time, maintaining a polite attitude, and handling the precise placement of storage boxes with great care. People also mention that the online platform is very simple to use and arranging or changing booking dates is exceptionally straightforward throughout the process. However, some customers also noted issues with the removalist service, mentioning poor communication and inflexibility regarding scheduling and box drop-offs. A few reviewers felt disappointed when dealing with unexpected policies regarding packed containers, lack of relocation options, and issues related to property damage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Service

People report high satisfaction with the service, highlighting punctual deliveries and efficient staff... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently punctual,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless, stress-free, and easy... See more

Customer service

Customers report widespread satisfaction and genuine appreciation for the customer service provided,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

I first used Taxibox in 2011, when the pods were made of wood and they were delivered on a trailer. It is great to use this service once again, to find they have grown so much but still retain the exc... See more


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,496)

1,523 reviews in the last 12 months

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Rated 5 out of 5 stars

Our TaxiBox was delivered…

Our TaxiBox was delivered super-efficiently by their driver Frank, He was on time and was able to place the TaxiBox in the driveway with ease and dropped it exactly where we needed it to go.
Highly recommend using TaxiBox for your next move and if you get Frank assigned to your delivery you can guarantee he is super friendly and can do the job with no hassle.

20 August 2026
Rated 5 out of 5 stars

Communication was excellent

Communication was excellent, I knew exactly when to expect delivery. We changed our mind about where we wanted the box and the driver accommodated the change without missing a beat.

20 August 2026
Rated 5 out of 5 stars

Stress-free experience - highly recommend!

Our taxibox deliverer - Eddie is honestly a lifesaver! Our taxibox arrived on time and it was a seamless and stress free experience. We originally were quoted $8K for an interstate move but got it in under $4K with no hassle. I couldn’t recommend it more to anyone.

20 August 2026
Unprompted review
Rated 4 out of 5 stars

Boxes delivered by Corey

Boxes delivered by Corey, he has a can do attitude nothing was a problem. You certainly have a diamond in the rough with him, look after him and he will make your business a success.

Cheers

19 August 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Frank arrived as predicted. He was cheerful and helpful. Placed the box exactly where it was needed and provided useful information to assist with the task. I highly recommend Taxibox and especially Frank.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

We emptied the house

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional.
We wouldn’t hesitate to suggest them to friends. Actually we already have.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Lucas

Outstanding service from Lucas! Our property is very tricky to access (steep driveways, uneven asphalt), but Lucas was completely unfazed and had such a cheerful, can-do attitude. A pleasure to deal with, he answered all my questions with clear guidance and good humour.
A shoutout also to Jad on the corporate side. He made the booking a breeze. Thanks!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

What a great company Taxibox is

What a great company Taxibox is! Communication is first rate. My taxibox was delivered to the minute that I was notified. Eddie, who delivered my Taxibox was delightful, very polite, and extremely helpful. Well done, Taxibox, you get 5 stars from me.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Con was excellent

Con was excellent. He arrived on time, was friendly and communicated well. He manoeuvred a box in and out of a tricky spot with skill and no complaint. Thanks, Con!

19 August 2026
Rated 5 out of 5 stars

Great customer service

Eddie picked up my taxibox and was super helpful. I couldn't get it locked and he assisted with everything to get it locked up and safe. An asset to taxibox. Thank you.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast friendly helpful reliable and skilful…

As they say first impressions are usually lasting and I am very very impressed from the delivery and collection service I received from both Jayden and Eddie.

You are always apprehensive trying a high liability service for the first time and in this case relocating your life, you always get anxious, however with the prompt delivery and very accurate driving skills of Jayden and Eddie my mind was fully at ease.

Not only were they close to or earlier than their earliest delivery time they have friendly attitudes.

Highly highly recommend them to anyone.

Awesome work Jayden and Eddie.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I first used Taxibox in 2011

I first used Taxibox in 2011, when the pods were made of wood and they were delivered on a trailer. It is great to use this service once again, to find they have grown so much but still retain the excellent business standards that were part of their early years. Frank the ‘tech’ was friendly and professional too. Will recommend this business in a heartbeat. Thank you.

18 August 2026
Unprompted review

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