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TAXIBOX Reviews 

4,547
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptional staff and delivery drivers, stating they are extremely polite, friendly, and highly efficient when handling drop-offs and placing boxes. Consumers frequently praise the seamless overall journey, pointing out that scheduling is straightforward, communication is timely, and the entire process runs without trouble. However, some people mentioned occasional challenges with booking communication, removalist services, and a lack of flexibility regarding scheduling or box relocation. A small group of reviewers also described disappointing experiences involving item handling issues and restrictions on moving full storage containers.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and friendly service throughout the... See more

Service

Clients share positive opinions on service, noting that it is very easy and simple to use. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are consistently punctual,... See more

User experience

Consumers find user experience to be positive, highlighting a seamless, easy, and stress-free process from... See more

Customer service

Customers had positive experiences with customer service, noting great communication and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. #1 of 9 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,547)

1,496 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5+ stars for.Jayden

⭐⭐⭐⭐⭐
TAXIBOX has been a game changer for me during my recent move. It allowed me to pack over several months and have the house looking it's best for home opens.
The staff have been great, especially Jayden the taxibox delivery driver.
Jayden has delivered and collected several TAXIBOXES for me now and has been excellent every time. He’s friendly, easygoing, accommodating and very efficient. Even though they’re clearly extremely busy, he never appears rushed or makes you feel under pressure. He has even helped me finish things off by getting the TAXIBOX closed and locked up properly before taking it away.

A genuinely lovely young man, very good at his job and a great representative for TAXIBOX. 5+ stars!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company great staff

Great company, great communications always keep you up to date with when exactly the box will arrive and when it does arrive, you are always greeted with a kind, happy, delivery man (looking at you Eddie!) whose enthusiasm is contagious. Great ambassador for the company. Give him a pay rise he surely deserves it. Thanks guys. Sandy.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Smoothly house moving

I would like to express my gratitude to Taxibox team for all the support they have given my dad with his house moving. They were incredible helpful and always answered his questions promptly, especially Eddie. Moving out is extremely stressful and the team made it a smooth process for him.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Dan the Legend!

Dan was great, very professional and competent. Super duper friendly and helpful despite my slightly less common situation. Seemed like a great guy to get a beer with too.

30 August 2026
Rated 5 out of 5 stars

Frank the driver

Frank, the driver collecting my boxes, was incredibly friendly and efficient. He knew precisely what to do and was done and dusted in a flash.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time, good communication and able to organise things in a way that helped when we were a bit disorganised. We are very appreciative of his professionalism and service.

28 August 2026

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