Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
Company replied
After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
Company replied
Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration. The user interface is quite friendly an... See more
Company replied
Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tapstitch
Hi Ivan,
Thank you so much for the amazing feedback and recommendation! We’re thrilled to know that you had a great experience with Tapstitch. Your support truly means the world to us! 🌟
– The Tapstitch Team ❤️
Happy Customers
All of my new customers are very happy with the quality and craftsmanship of the items they have purchased.
15 October 2025
Reply from Tapstitch
Hi Gabriel, 😊
We’re so happy to hear that your customers are loving the quality and craftsmanship of their items! Your satisfaction means a lot to us, and we truly appreciate your trust in Tapstitch. Here’s to many more happy customers ahead! 🙌
– The Tapstitch Team ❤️
amazing so far
23 October 2025
Unprompted review
Reply from Tapstitch
Hi Sebastian,
We’re so glad to hear that everything has been amazing so far! Thank you for your kind feedback, it truly motivates our team to keep delivering great quality and service.✨
If there’s anything we can do to make your experience even better, we’re always here to help!
– The Tapstitch Team ❤️
Absolutely love the design and quality
Absolutely love the design and quality
22 October 2025
Unprompted review
Reply from Tapstitch
Hi Stephen,
Thank you so much for your kind words! We’re thrilled to hear that you absolutely love the design and quality of your order. Your satisfaction means the world to us!🌟
We truly appreciate your support and can’t wait to create more pieces you’ll love. If you have any future design ideas or customization requests, we’ll be more than happy to help!
– The Tapstitch Team ❤️
Crisp premium quality; bit of a wait
Everything from the t-shirt product quality, to the crisp printing outcome + color fidelity, and down to the price for just TWO shirts was perfect. The only trade-off was the wait time. Took nearly a month for my products to arrive, but the wait was worth the quality. If I order in bulk for t-shirt prints, I'm hoping they all come in that same quality, even if I have to wait for a while. Exactly what I was looking for, thank you
6 October 2025
Unprompted review
Reply from Tapstitch
Hi Jon,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you’re pleased with the premium quality of our shirts, the crisp printing, and the color accuracy. It’s wonderful to know the results met your expectations. 😊
We sincerely apologize for the longer delivery time, we truly appreciate your patience and understanding. Our team continues to work on improving production and shipping efficiency while maintaining the same high-quality standards you’ve experienced.✨
We’re also thrilled to hear you’re considering a bulk order in the future! Rest assured, we’ll ensure each piece reflects the same level of quality and attention to detail. 💪
Thank you once again for your trust and support, we look forward to fulfilling your next order!
– The Tapstitch Team ❤️
-Scripted apologies and responses
-Scripted apologies and responses
- Paid for express shipping which costed $150 AUD, $800 order btw. Still at its original location for 10 days...still hasnt left.
- No sense of urgency
- Customer service agent Gel and Sophie all lied to me saying it was shipped but hasnr left production location.
- Tapstich was my regular go to for a year. Now i will take my business somewhere else.
22 October 2025
Unprompted review
Reply from Tapstitch
We’re truly sorry for the frustration this experience has caused — especially after your long-term trust in Tapstitch. You’re absolutely right to expect urgency and transparency when paying for express shipping, and we deeply regret that we didn’t meet those expectations this time.
To clarify, your order has already been shipped and is currently at the Hong Kong port awaiting vessel loading. That said, we fully understand that this update should have been communicated to you clearly and much earlier — and that’s our responsibility.
We’ve already escalated your case to a senior support specialist who will contact you directly with an additional compensation solution for the delay. We know this doesn’t undo the inconvenience, but we hope it shows that we take this situation — and your business — seriously.
We’re genuinely sorry for letting you down and for the disappointment this has caused. We value your loyalty over the past year and truly hope you’ll give us another chance to make things right.
– The Tapstitch Team
Great customisation systems with good quality fabric but poor designed tshirt
Great customisation systems with diverse products. I am really satisfied by its material, but I experienced inconvinience with the tshirt, which chocked me everytime I weared it. I hope the tshirt changes.
21 October 2025
Unprompted review
Reply from Tapstitch
Hi Zeted,
Thank you for sharing your feedback with us. We truly appreciate your kind words about our customization system and the quality of our fabrics. We’re glad to know you’re satisfied with our materials and product variety.😊
We’re sorry to hear about your experience with the t-shirt’s fit and comfort. Your feedback is very important to us, and we’ll be sharing this with our product development team to help improve the design and overall wearability of our apparel.
We value your continued support and hope to provide you with a better experience in your future orders. If you’d like, we can also suggest alternative styles or fits that may offer more comfort.✨
– The Tapstitch Team ❤️
Everything was up to date and amazing
The t-shirts came before the estimated time, the quality of the t-shirt is very good, the print came out to be exactly how i wanted, will defiently order more stuff, highly recommend.
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Few,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that your t-shirts arrived earlier than expected and that both the quality and print met your expectations perfectly. It’s always our goal to provide a smooth experience and top-notch results, so your kind words mean a lot to us.
We truly appreciate your recommendation and look forward to fulfilling more of your future orders. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Super quick postage
Super quick postage, quality of the tee and the print is really good too, will 100% be using again
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Ole,
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that you were pleased with the quick delivery and the quality of both the t-shirt and print. Your satisfaction means a lot to us, and we truly appreciate your trust and support.
We look forward to serving you again soon, thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Loving it
Loving it. The experience was smooth looking forward to do more business with Tapstitch
2 October 2025
Unprompted review
Reply from Tapstitch
Hi Jay, 😊
We’re so glad to hear that you loved your experience with us! It’s wonderful to know that everything went smoothly and that you’re looking forward to working with Tapstitch again.
We truly appreciate your support and can’t wait to collaborate with you on more amazing projects in the future. 🙌
– The Tapstitch Team ❤️
Quality of the product
Quality of the product. No inventory potential. Need fitted hats and beanies.
22 September 2025
Reply from Tapstitch
Hi G Skates,
Thank you for sharing your feedback with us.🌟
We truly appreciate your comments regarding the quality of our products, ensuring high-quality standards is one of our top priorities. We also understand your concern about inventory potential. Your input is valuable, and we’ll be sure to share it with our production and development teams as we continue to improve our services and expand our product options.
If you have any specific suggestions or product types you’d like to see added, we’d love to hear them. Your insights help us grow and serve you better. 💡
– The Tapstitch Team ❤️
Authentic
Very easy to create
Arrived before promised date
Products came exactly how I designed them
15 October 2025
Unprompted review
Reply from Tapstitch
Hi Leshan,
Thank you so much for your kind words! 🌟
We’re delighted to hear that you had a smooth experience creating your products and that everything arrived even earlier than expected. It’s wonderful to know that the items came out exactly as you designed them, that’s exactly what we strive for!
Your feedback truly means a lot to us and motivates our team to continue delivering the best service possible. We look forward to helping you create more amazing products in the future.
– The Tapstitch Team ❤️
Tapstitch elite as always
7 October 2025
Reply from Tapstitch
Hi Snatch and Run,
Thank you so much for your kind words and continued trust in Tapstitch! 🌟
We truly appreciate your support and are glad to know you’re satisfied with our service.
As always, we’ll continue doing our best to deliver the quality and reliability you expect from Tapstitch.
– The Tapstitch Team ❤️
More than I expected
More than I expected, the least expensive shirt, is better than most brands at twice the price
4 October 2025
Reply from Tapstitch
Hi Ogremotoskins,
Thank you so much for your wonderful feedback! 🌟
We’re truly delighted to know that our products exceeded your expectations and that you found great value in both quality and price. At Tapstitch, we take pride in offering premium apparel that combines comfort, style, and affordability.
We sincerely appreciate your support and look forward to continuing to provide you with exceptional products and service!
– The Tapstitch Team ❤️
I absolutely DO NOT recommend Tapstich
I absolutely DO NOT recommend Tapstich. They mislead you into thinking their production takes place in the USA. It's when you receive tracking notification that you realize your shirts are coming from China. When you are browsing their website it mentions the offices they have in the USA and never does it mention they are overseas. Samples have taken forever to arrive and then I ordered additional samples from a line whose production takes place in USA but when i get tracking information again, it's being shipped from China. This is too much, they are misleading you into thinking production takes place here in US.
10/15/25
When I placed my first order and received tracking info, that's when i realized it was fulfilled internationally. Then I immediately went to your support and was told I would have to filter by where i want products fulfilled and select fulfilled in the USA. Ok, i did that and it was still shipped from China. Ok so i decided to give you a third chance because you do have great quality printing. So I started to place the third order and the cart stated that the one t-shirt was being fulfilled both Internationally and in the USA. How can one tee be fufilled in both places. Then i hopped on to the support chat to get confirmation/clarity and support wasn't able to figure it out. Tapstitch has great printing quality, the best I've seen so far, but it's not doing itself any favors when you can't make it easy to order a products and then your support team can't even provide clarity. I really hope you guys get it together.
10 October 2025
Unprompted review
Reply from Tapstitch
Hi Ingrid,
We’re truly sorry for the experience you had and for the confusion around our production locations. We completely understand your frustration, you expected your samples to be produced and shipped from the U.S., and the mixed tracking information was disappointing.
To clarify, Tapstitch supports both U.S. and international fulfillment centers, and customers can choose which location to produce from when placing an order. However, we recognize that this wasn’t made clear enough during your purchase, and that’s on us.
We’re already working on improving how this information is displayed on our website, so customers can easily see where each product will be fulfilled before checkout. At the same time, we’re continuing to expand the range of products available from our U.S. warehouse, so more items can be produced domestically and delivered faster.
We truly regret that this caused you inconvenience and frustration, and we appreciate you pointing it out, it helps us improve both our communication and our service.
Thank you again for your feedback. We hope we can earn back your trust in the future.
– The Tapstitch Team ❤️
Dope material
Dope material , quick delivery, & overall a great product
10 October 2025
Unprompted review
Reply from Tapstitch
Hi Johnny Hendrix,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you loved the material, quick delivery, and overall quality of your product.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to continuing to provide top-quality products and a smooth experience every time you order. 👕✨
– The Tapstitch Team ❤️
Streamlined Service
I enjoy the interface and set of the site where it is easy to find the clothing items as well as design for the way I want the clothes to look.
3 October 2025
Reply from Tapstitch
Hi Denzel,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying our platform and find it easy to navigate and design your clothing just the way you envision.🌟
Our team works hard to ensure a smooth and creative experience for all our users, and it’s wonderful to know that our efforts are making a difference. We truly appreciate your support and look forward to seeing more of your amazing designs! 👕✨
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi GCPUT,
Thank you so much for your wonderful feedback!
We’re thrilled to know you love the quality and designs of our products. Your satisfaction is our top priority, and hearing such positive words truly inspires our team to keep delivering the best.
We look forward to continuing to create high-quality pieces that match your vision. ✨
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Yanlucas Diaz,
Thank you so much for your kind words!
We truly appreciate your positive feedback and are delighted to know you’re satisfied with the quality of our products and services.
Your support and recommendation mean a lot to us. We’re committed to continuing to provide excellent quality and reliable service to help businesses like yours grow with confidence.
– The Tapstitch Team ❤️
quality of print and transparency from tapstitch
After reading more reviews, I now understand why Tapstitch operates with such little transparency. My experience as a client has been nothing short of disappointing.
First, my order took over 20 days to arrive — far beyond reasonable production and delivery timelines. When the product finally did arrive, the print completely peeled off after just one cold wash on a normal cycle. For a brand that claims to specialize in DTG printing, this is unacceptable.
The worst part was the lack of clarity and accountability from Tapstitch’s support team. What followed was a constant back-and-forth email exchange with no clear resolution or assurance that similar issues wouldn’t happen again. Their responses felt scripted and avoided addressing the core issue — how they plan to protect brands like mine if customers experience the same print defects.
It’s honestly alarming how unprepared Tapstitch seems to be for handling real customer product failures. As someone who was considering integrating them into my Shopify store, this entire experience has completely eroded my confidence.
I wouldn’t recommend Tapstitch to any serious brand owner. If this is the standard of quality and service they provide, it’s a risk not worth taking. Petty and pointless operation will fail in the long run with this sort of business model , designed to make small winnings but will not we worth it in the grander scheme of things
to tapstitch response :
Thank you for responding, but with respect — this reply reads more like a generic explanation than real accountability. If multiple customers (myself included) are experiencing prints peeling after one cold wash, then your “multiple quality checks” clearly aren’t functioning as intended.
Explaining how DTG printing works doesn’t justify poor execution. Quality control should identify defective batches before they reach paying customers, not after public complaints. The number of similar reviews appearing weekly shows this isn’t an isolated incident — it’s a pattern.
I’m glad to hear you’re “continuously improving,” but improvement means very little if the same issues persist months later.
26 September 2025
Unprompted review
Reply from Tapstitch
Hi Aaron,
We sincerely apologize for the experience you’ve had and truly appreciate you taking the time to share your feedback. We completely understand how disappointing it must have been to encounter both a delay and print quality concerns, especially after placing your trust in us.
Please be assured that we take product quality and customer satisfaction very seriously. We’ve just sent you an email regarding this matter, which includes the full details of your order and the next steps we’ll be taking to make things right. You may review the message in your inbox for further information.
In addition, we’d like to clarify that all Tapstitch orders are produced using professional DTG printing technology, and our products undergo multiple quality checks before shipment. However, on rare occasions, factors such as handling, washing conditions, or production errors may affect print durability, and we’re here to address that promptly when it occurs.
We also want to explain that issues like printed patterns peeling off after washing can be influenced by various factors, including the type of fabric, the printing ink used, and the frequency of washing or wear. Please know that we are continuously testing and improving our production process to enhance print stability. In fact, many of our newer models already maintain vibrant and durable prints even after multiple washes. We kindly ask for your understanding and patience as we continue to make these improvements, we are always working hard to ensure the best quality possible.
We’re committed to learning from this experience and using your feedback to further strengthen our processes, improve communication, and ensure better transparency moving forward.
Thank you again for bringing this to our attention. We genuinely value your input and will continue working to regain your confidence in our service.
– The Tapstitch Team ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.