Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
Company replied
After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
Company replied
Ordered 2 times already. They are constantly evolving and upgrading. Support is quickly answering. They are friendly and taking new ideas into consideration. The user interface is quite friendly an... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Quick shipping
Quick shipping! Arrived safely! Literally a two day turnaround! The print quality and overall quality of the shirt is truly amazing! The best part has been the design process! Truly impressed with the product and creative freedom!
19 March 2026
Unprompted review
Reply from Tapstitch
Hi Joseph,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that your order arrived quickly and safely, and that you were impressed with both the print quality and overall product. It’s especially great to know that you enjoyed the design process and the creative freedom it offers, that’s something we always strive to provide for our customers.
Your kind words mean a lot to us, and we’re glad we could deliver an experience that met your expectations. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. 😊
– The Tapstitch Team ❤️
Wonderful experience
Learning how to use the software was a learning curve for me, but when I got the hang of it I was extremely happy with what I came up with. Also the estimated delivery time was going to be around the time after I needed it, as it was a very meaningful gift for my fiancé’s birthday, & when I asked if they could get it to me earlier they did just that. And the quality, the look, everything is truly perfect. I’m so excited to give him the matching sweater, with one half of his favorite Bible verse on his & the other half on mine, I was able to make for us. Thank you so much Timestitch. You have a very satisfied customer!
18 March 2026
Unprompted review
Reply from Tapstitch
Hi Maggie,
Thank you so much for your heartfelt feedback. 😊
We’re truly delighted to hear that you had a wonderful experience with us. While we understand there can be a learning curve at first, it’s great to know that you were able to create something meaningful and that you’re happy with the final result.
We’re especially touched by your story, creating matching sweaters with a shared Bible verse is such a beautiful and personal idea. It means a lot to us that we could help make this special gift possible and ensure it arrived in time for your fiancé’s birthday.
We’re also glad that the quality, design, and overall experience met your expectations. Your satisfaction means everything to us, and we truly appreciate your support.
Wishing you a wonderful celebration, and we hope your fiancé loves the gift as much as you do.
– The Tapstitch Team ❤️
Great quality print and t shirts
Great quality print and t shirts, easy website to use with branding options and knowing this is an international shipping. I am happy with the time frame
18 March 2026
Unprompted review
Reply from Tapstitch
Hi Andrei,
Thank you so much for your kind feedback 😊
We’re delighted to hear that you’re satisfied with the print quality, t-shirts, and overall website experience, including our branding options. It’s also great to know that the international shipping timeframe met your expectations.
Your support truly means a lot to us, and we’re glad we could provide you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help! 🙌
– The Tapstitch Team ❤️
Beware sizes are way way off
The print is great, DTG for the win… but sizes are completely off I don’t mean by 1 size I mean by 2 or 3 I ordered a full slate… hoodies, T-shirts, zippers, different colours different sizes not 1 size fits either of the people they were meant for. So great UI and tool, branding feature is awesome but let me tell you if you have anyone needing XL or bigger be very careful what you order! I can’t use any of them!
17 March 2026
Unprompted review
Reply from Tapstitch
Hi Callum,
We’re really sorry to hear about your experience — especially after placing such a large and varied order. We understand how frustrating it is when sizing doesn’t match expectations, and we sincerely apologize for the inconvenience this has caused.
Providing consistent sizing across different styles and global standards is something we’re continuously working to improve. We recognize that in your case, the variation was far beyond acceptable, and we’re very sorry you encountered this during that process.
Our team is already reviewing your case, and a dedicated customer experience specialist is following up to better understand your needs. We’d be happy to recommend alternative styles that may fit you better, or explore a solution that works for you — we’re open to discussing this together.
Thank you for your feedback — it’s incredibly valuable as we continue improving. We truly hope we can find a resolution that helps you during this transition and restores your confidence in us.
– The Tapstitch Team ❤️
Low quality apperel slow shipping
It’s great that Tapstiitch replied to the review so fast and followed up with supplier as quickly as they can.
When reviewing online products the product is cart to door it’s not cart to - the shipping agents fault .. so for them to acknowledge this is good.
Online experience the same as just about every online printing product. The quality of product less than expected but useable . Shipping was killer only took 6 weeks! With need to end service topstitch passed the buck immediately to their substandard shipping agent speedX is anything but speedy they lost the package found the package couldn’t deliver it then couldn’t find it but delivered it ? Lol all in all I won’t use tap stitch again the product isn’t just a printed tshirt they are dropping shipping for you and you want to ensure best service from order to door. They don’t do it well.
7 February 2026
Unprompted review
Reply from Tapstitch
Hi Customer,
We’re really sorry to hear about your experience, especially as a first-time customer. We understand how frustrating a 6-week delivery and inconsistent tracking updates must have been, and we sincerely apologize for that.
You’re right — the last-mile delivery experience did not meet expectations here. While we work with external carriers for final delivery, the service quality ultimately reflects on us, and we take responsibility for that. Based on feedback like yours, we are actively reviewing and adjusting how orders are allocated to last-mile carriers, including reducing volume to underperforming partners and holding them accountable.
We truly appreciate you taking the time to share this. This is not the level of service we aim to provide, and we hope we’ll have another opportunity in the future to deliver a much better experience.
Again, we’re very sorry for the inconvenience caused.
– The Tapstitch Team ❤️
So far so good!
I have been using Tapstitch for a few months now and I have only just launched my business now so I have not integrated Tapstitch completely with my store. However so far I have ordered a few test shirts and the print quality is amazing. I also am based in Aus and I'm really happy that shipping is only $7 per shirt which is quite cheap for international order. Lastly, I like the idea that I can send it directly to the consumer so I don't have to keep inventory. As a startup, this is quite a nice feature to have
28 January 2026
Unprompted review
Reply from Tapstitch
Hi Alan,
Thank you so much for your kind feedback! 😊
We’re thrilled to hear that your experience with Tapstitch has been positive so far. It’s great to know that the print quality met your expectations and that our international shipping rates and direct-to-consumer fulfillment have been helpful for your business.
We’re excited to support you as you fully integrate Tapstitch with your store and grow your brand. Please don’t hesitate to reach out if you have any questions or need assistance along the way, we’re here to help every step of the way. 💪
Wishing you continued success with your new venture!
– The Tapstitch Team ❤️
Terrible
Terrible! Take your biz elsewhere.
The printing quality is horrible. T shirt color was bleeding through the print. The print was cracked and faded.
I called to question them about it. They said no refund as they have a 7 day return policy. This is after they requested photos and video which I provided. I didn’t want this issue. I need the t shirts but the quality is a joke and they won’t take responsibility for a crappy job. Don’t waste your money here.
5 March 2026
Unprompted review
Reply from Tapstitch
Hi Jillian,
We’re very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused.
After reviewing the case internally, we found that your issue was not escalated according to our standard after-sales process. A new support agent handled the conversation and unfortunately did not follow the proper escalation procedure or provide the appropriate resolution options. We truly regret this mistake and the confusion it created.
Your case has now been assigned to a dedicated team member who will review the quality concern and work with you directly to provide a proper after-sales solution. In parallel, we are also conducting an internal review of this case to identify what went wrong and improve our process to prevent this from happening again.
Thank you for bringing this issue to our attention. Feedback like yours helps us identify gaps and improve our service. We sincerely apologize again for the poor experience and hope the follow-up resolution will better meet your expectations.
– The Tapstitch Team
everything was as advertised and more…
everything was as advertised and more cant wait to do more business very soon awesome work!
3 March 2026
Unprompted review
Reply from Tapstitch
Hi Dapluva,
Thank you so much for your kind words! 😊
We’re truly delighted to hear that everything met, and even exceeded, your expectations.
It means a lot to us that you had a positive experience, and we genuinely appreciate your support. We look forward to doing more business with you very soon. Thank you again for trusting us, we’re excited to continue working together! ✨
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Derrick,
Thank you for highlighting your experience with our quality, pricing, and shipping. 😊
We truly appreciate your feedback and are glad to know these key aspects met your expectations. Providing reliable product quality, competitive pricing, and a smooth shipping experience is always our priority. 📦
Your support means a great deal to us, and we look forward to serving you again soon.
– The Tapstitch Team ❤️
I love the style and color options that…
I love the style and color options that are available with Tapstich! The band t-shirts I made came out just like I expected, plus the packaging is compostable plastic?! Overall I would highly recommend if you are looking for a step up from the cheapest options available out there, while also not breaking the bank.
20 February 2026
Unprompted review
Reply from Tapstitch
Hi There,
Thank you so much for your wonderful feedback! 😊
We’re absolutely thrilled to hear that you love the style and color options available with Tapstitch. It’s even better knowing that your band t-shirts turned out exactly as you expected, that’s always our goal!
We’re also glad you noticed the compostable packaging. Sustainability is important to us, and we’re continuously working to offer solutions that are both high-quality and environmentally responsible.
Your recommendation truly means a lot. Thank you for trusting Tapstitch and for recognizing the balance we strive to maintain between premium quality and affordable pricing.
We look forward to supporting your future creations!
– The Tapstitch Team ❤️
The quality is unmatched!
The quality is unmatched! The customer service is beyond helpful, and you won't find a better price for everything you receive. I honestly don't know how they do it, but the've definitely made a life long partner out of me.
26 February 2026
Unprompted review
Reply from Tapstitch
Hi There,
Thank you so much for your amazing words!
We’re overjoyed to hear that you love the quality of our products and felt well-supported by our team. Knowing we’ve earned a lifelong customer like you truly means the world to us, and we can’t wait to continue bringing you the best experiences possible! 🚀
– The Tapstitch Team ❤️
Excellent products
Excellent products, easy to use and im always satisfied when i make a order.
24 February 2026
Unprompted review
Reply from Tapstitch
Hi There,
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you find our products easy to use and that you’re consistently satisfied with your orders. Your support truly means a lot to us, and we’ll continue doing our best to provide you with a smooth and enjoyable experience every time. ✨
If there’s ever anything we can assist you with, please don’t hesitate to let us know, we’re always here to help!
– The Tapstitch Team ❤️
Easy to start a clothing brand with.
20 February 2026
Unprompted review
Reply from Tapstitch
Hi Jordan,
Thank you for your kind words! 🌟
We’re so glad to hear that starting your clothing brand with TapStitch was easy. Your support means a lot, and we look forward to helping you bring more of your designs to life!✨
– The Tapstitch Team ❤️
Amazing experience from start to…
Amazing experience from start to finish, way easier than I expected. And the finished product is great! I’m always nervous about ordering online, but the size chart was perfect in aiding with that. Will definitely use TapStitch again soon!
20 February 2026
Unprompted review
Reply from Tapstitch
Hi Karyn! 😄
Thank you so much for your kind words! We’re thrilled to hear everything was easy and the size chart helped make your order worry-free.
So happy you love the finished product! 🙌
Can’t wait to see you back at TapStitch soon! ✨
– The Tapstitch Team ❤️
Unique, very unique
Great software, its very different from all other apparel customization websites where you have to order in bulk. this is good if you need to make designs for a ton of people, sell them, or even just make something for yourself.
21 December 2025
Unprompted review
Reply from Tapstitch
Hi Andrei,
Thank you so much for your thoughtful and positive feedback! 😊
We’re truly delighted to hear that you find our software unique and different from other apparel customization platforms. Our goal has always been to provide a flexible solution that allows creators to produce designs without the pressure of bulk ordering, whether it’s for selling to a wide audience, creating custom pieces for a group, or simply designing something personal.
It means a lot to know that this flexibility and approach stand out to you. We’re continuously working to improve the platform and make it even more convenient and empowering for creators like you.
Thank you again for your support, we’re excited to see what you create! 🎨
– The Tapstitch Team ❤️
Mid printing quality
They gave everything they promised just the printing wasn't the highest of quality.
12 October 2025
Unprompted review
Reply from Tapstitch
Hi Kaiden,
Thank you for your feedback. 🙏
We’re glad to hear that your order met your expectations in terms of delivery and service. We also appreciate your honesty regarding the print quality, and we’ll take this into consideration to continue improving our products.
Your input helps us ensure better experiences for our customers in the future. 🌟
– The Tapstitch Team ❤️
Best merch order experience by far
Best merch order experience by far. The products are great quality, design and ordering is super simple, support is helpful. 10/10!
1 December 2025
Unprompted review
Reply from Tapstitch
Hi Maria,
Thank you so much for your wonderful feedback! 😊
We’re really happy to hear you enjoyed the product quality and found the design and ordering process simple and smooth. Our team works hard to make every step easy and reliable, so your 10/10 means a lot to us!
We look forward to helping with your future merch orders! ✨
– The Tapstitch Team ❤️
The whole experience was awesome
The whole experience was awesome. Truly brought my vision to life.
25 January 2026
Unprompted review
Reply from Tapstitch
Hi Legacy,
Thank you so much for your kind words! We’re truly happy to hear that your experience was awesome and that we were able to bring your vision to life. It means a lot to our team, and we look forward to supporting your future projects as well. 😊
– The Tapstitch Team ❤️
Issues sometimes don't go down when you fix them
Its an amazing company, great print, but i sometimes it annoys me when the number of issues doesn't go down
after you fix an issue. Amazing company though, would recommend.
10 February 2026
Unprompted review
Reply from Tapstitch
Hi Loeos,
Thank you so much for your kind words and for recommending us! 🌟
We really appreciate your support.
We completely understand your concern regarding recurring issues, and we’re actively working to improve this. Your feedback helps us identify areas where we can make the experience even smoother and more reliable for our customers.
We’re glad to hear that you’re happy with our print quality and overall service, and we truly value your patience and understanding as we continue to improve.
Thank you again for your support, it means a lot to us!
– The Tapstitch Team ❤️
solid 10/10
the hoodie i bought didnt feel cheap and itchy, they actually use good materials and im going to get matching pants, i might just make my clothes from now on if they are all as good as this, definitely reccomend, solid 10/10
4 February 2026
Unprompted review
Reply from Tapstitch
Hi Lucas,
Thank you so much for your amazing feedback! 🙂
We’re thrilled to hear that you’re happy with the quality and comfort of the hoodie, and that it met your expectations in terms of materials and feel. Your kind words truly mean a lot to us.
We’re excited that you’re considering matching pants and creating more pieces with us, support like yours motivates us to keep delivering high-quality products. Thank you for the recommendation and for choosing us!
– The Tapstitch Team ❤️
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