I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
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Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
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From customer service to print quality and materials, this place is absolutely insane. I couldn’t be happier with the service they’ve provided me over the past few years. They’ve made it possible to... See more
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After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
373 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my hoodie ans t-shirt in only like…
Got my hoodie ans t-shirt in only like 9 Days ans the quality is really good for the Price.
17 April 2026
Unprompted review
Reply from Tapstitch
Hi Alejx,
Thank you so much for your feedback!😊
We’re really glad to hear that your hoodie and t-shirt arrived quickly and that you’re happy with the quality for the price.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help!
– The Tapstitch Team ❤️
Snow Wash Fleece Oversize Hoodie (RW0046-P001-V3)
I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with.
The quality is very good overall. The fabric is a cotton-poly blend (53% polyester, 42% cotton, and 5% other fibres), and it feels durable and comfortable, 355 GSM has a nice weight to it—thick enough to feel premium without being too heavy.
The print quality is also solid, with a clean and well-finished look.
The only reason I’m giving 4 stars instead of 5 is that slight concern about the long-term durability of the print.
Overall, I’m very satisfied with my purchase and would recommend Tapstitch.
(Unprompted review btw)
15 April 2026
Unprompted review
Reply from Tapstitch
Hi JW,
Thank you so much for taking the time to share your detailed and thoughtful feedback on the Snow Wash Fleece Oversize Hoodie (RW0046-P001-V3). We truly appreciate unprompted reviews like yours, they help us continuously improve both our products and overall customer experience.😊
We’re glad to hear that you were satisfied with the delivery time, fabric quality, and overall feel of the hoodie. It’s great to know that the material, weight, and print finish met your expectations and gave you that premium feel we aim to deliver.
We also appreciate your honest note regarding the long-term durability of the print. Feedback like this is very valuable to us, and we will be sure to share it with our production team for further review and continuous improvement.
Thank you again for your support and recommendation. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. 💬
– The Tapstitch Team ❤️
Very good for me and you
9 April 2026
Unprompted review
Reply from Tapstitch
Hi Maxamed,
Thank you for your kind feedback! 😊
We’re glad to hear that you had a positive experience.
If there’s anything else we can assist you with, please feel free to let us know, we’re always here to help!
– The Tapstitch Team ❤️
Nearly 2 months, no items, no refund…
Ordered item on 23rd February. Today’s date is the 9th April. Still not received item. I hate to leave bad reviews but where is my item? Every time I email customer service they say they will get back to me. I’ve got no items delivered and they’ve taken my money. No one is getting back to me. I feel like I’ve been scammed and just want my money back. Avoid.
9 April 2026
Unprompted review
Reply from Tapstitch
Hi Benjamin,
We’re really sorry for the frustration this situation has caused and understand why this has been concerning.
After reviewing your order, we’d like to clarify the timeline for transparency. Your order was shipped on March 1, and on March 13 the carrier reported a failed delivery attempt. We arranged a re-delivery, however on March 16 the carrier confirmed the shipment was refused by the recipient, which resulted in another failed delivery. The parcel was then returned and reached the carrier’s overseas warehouse on April 7.
We completely understand how this experience may have felt unclear from your side, and we’re sorry for any gaps in communication along the way.
To resolve this, we have already processed a full refund for your order. Please note that refunds typically take 7–10 business days to reflect in your account depending on your payment provider.
Again, we sincerely apologize for the inconvenience and appreciate your patience while this was being resolved. If you need any further assistance, our team is here to help.
– The Tapstitch Team
Bought two hoodies last month with my…
Bought two hoodies last month with my custom peints and quality was damn good excellent print with excellent fabric.
10 February 2026
Unprompted review
Reply from Tapstitch
Hi Rudrasingh,
Thank you so much for sharing your experience with us! 😊
We’re truly glad to hear that you were satisfied with the quality of both the print and the fabric of your custom hoodies.
Your feedback means a lot to us, and we’re happy to know that we were able to meet your expectations. If there’s anything else we can assist you with or if you plan to create more designs in the future, please don’t hesitate to reach out. We’d be more than happy to help!
– The Tapstitch Team ❤️
Great
Quality was amazing. Shipping Dates were exactly correct arrived on the day. The design was printed really well with no mistakes. 100% truthful and builds trust. 9/10. The only problem is the shipping cost. The cost is too high,, but other than that, great. Would recommend.
7 April 2026
Unprompted review
Reply from Tapstitch
Hi Airkix,
Thank you very much for your thoughtful feedback. 😊
We’re delighted to hear that you were satisfied with the quality of the product, the accuracy of the design, and the reliability of the delivery. It’s great to know that your order arrived exactly as expected and helped build your trust in our service.
We also appreciate your honest comment regarding the shipping cost. Please be assured that we continuously review our shipping options to provide the best possible balance between cost and delivery reliability. Your feedback will certainly help us improve further.
Thank you again for your support and recommendation, we truly value it and look forward to serving you again in the future. 📦
– The Tapstitch Team ❤️
Excellent quality and reliable service
I’m very satisfied with Tapstitch overall. The product quality is excellent — especially the fabric weight and finishing details. The print quality is consistent and looks premium. Order fulfillment is reliable, and customer support is responsive and helpful.
The platform is easy to use and works well for my business needs. Highly recommended for anyone building a clothing brand.
1 April 2026
Unprompted review
Reply from Tapstitch
Hi Tamara,
Thank you for your kind words and detailed feedback!
We’re delighted to hear that you are satisfied with the quality of our products, the consistency of our printing, and the reliability of our service. 👕
We’re also glad that our platform is helping support your business needs. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent products and service in the future. ✨
– The Tapstitch Team ❤️
5 stars in every aspect
The website to choose, design, and order is extremely well put together and by far the best website I have ever used for something like this. Fantastic customer service, I made a mistake when I initially ordered by picking the wrong model of shirt, couldn’t cancel the order so I contacted support if they could change it for me. They cancelled my order regardless and refunded the money paid for that order. Order delivered in 11 days from the date it was ordered, faster than expected. The quality of the shirt itself is great, and the print quality is great too. Ordered another shirt today because overall I am very satisfied. Highly recommend.
1 March 2026
Unprompted review
Reply from Tapstitch
Hi Kuba,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you had such a positive experience with our website and customer service. It’s great to know that your order was delivered quickly and that you’re happy with the quality of both the shirt and the print.
We truly appreciate your trust and your recommendation, and we can’t wait to serve you again with your next order. Thank you for choosing us!✨
– The Tapstitch Team ❤️
10/10 Experience
They messaged me after the print was finished, sent me pictures of it to see if I liked it, and offered me a full refund if I didn’t. If that isn’t 5 star worthy then I don’t know what is.
29 March 2026
Unprompted review
Reply from Tapstitch
Hi There,
Thank you so much for sharing your experience with us! 😊
We’re truly glad to hear that you appreciated the updates and the effort our team made to ensure you were satisfied with the final print. Providing transparency and giving our customers confidence in their orders is something we highly value.
Your kind words and perfect rating mean a lot to us, and we’re grateful for your support. We look forward to serving you again in the future! ⭐
– The Tapstitch Team ❤️
What a surprise, quality and variaty.
The variety of blanks and quality were above and beyond my expectations. Pricing is also very reasonable and fair. I also love the fact that they continually add new designs to their portfolio. Keep it coming tapstitch.
10 March 2026
Unprompted review
Reply from Tapstitch
Hi Joshua,
Thank you for your kind and thoughtful feedback, it truly means a lot to us! 😊
We’re delighted to hear that the quality and variety of our blanks exceeded your expectations, and that you find our pricing fair and reasonable. It’s also wonderful to know that you’re enjoying the new designs we continue to introduce.
Your support and encouragement inspire us to keep improving and expanding our offerings. We look forward to serving you again and bringing you even more great options in the future! 🙌
– The Tapstitch Team ❤️
My first experience with tapstich was "Like Dat" If you know you know!
My first experience with tapstich was flawless, fast production, fast shipping, great pricing I'm impressed. I will be doing more business for sure!
27 March 2026
Unprompted review
Reply from Tapstitch
Hi Kevin,
We’re truly delighted to hear that your first experience with Tapstitch was such a positive one, “Like Dat,” indeed! 😊
It’s great to know that our production speed, shipping, and pricing met your expectations. Your feedback means a lot to us, and we’re glad we could make a strong first impression.
We look forward to supporting your future projects and continuing to provide you with the same level of service. If there’s ever anything we can assist you with, please don’t hesitate to reach out.
– The Tapstitch Team ❤️
The quality of the clothing is amazing
The quality of the clothing is amazing, the fact that all I have to do is upload my design and you print it and put my tags on is worth its weight in gold. Definitely will recommend over and over again.
23 March 2026
Unprompted review
Reply from Tapstitch
Hi Cheryl,
Thank you so much for your wonderful feedback! 😊
We’re truly delighted to hear that you’re impressed with the quality of our clothing and the ease of our process. It means a lot to us that you find value in being able to simply upload your designs while we handle the printing and tagging for you.
Your recommendation is greatly appreciated, and we’re grateful for your continued support. 🌟
We look forward to working with you again!
– The Tapstitch Team ❤️
Absolutely amazing company.
23 March 2026
Unprompted review
Reply from Tapstitch
Hi Christopher,
Thank you so much for your kind words! 😊
We truly appreciate your feedback and are glad to hear that you had an amazing experience with our company. Your support means a lot to us, and we will continue to do our best to provide excellent service. 🌟
– The Tapstitch Team ❤️
Quick shipping
Quick shipping! Arrived safely! Literally a two day turnaround! The print quality and overall quality of the shirt is truly amazing! The best part has been the design process! Truly impressed with the product and creative freedom!
19 March 2026
Unprompted review
Reply from Tapstitch
Hi Joseph,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that your order arrived quickly and safely, and that you were impressed with both the print quality and overall product. It’s especially great to know that you enjoyed the design process and the creative freedom it offers, that’s something we always strive to provide for our customers.
Your kind words mean a lot to us, and we’re glad we could deliver an experience that met your expectations. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. 😊
– The Tapstitch Team ❤️
Wonderful experience
Learning how to use the software was a learning curve for me, but when I got the hang of it I was extremely happy with what I came up with. Also the estimated delivery time was going to be around the time after I needed it, as it was a very meaningful gift for my fiancé’s birthday, & when I asked if they could get it to me earlier they did just that. And the quality, the look, everything is truly perfect. I’m so excited to give him the matching sweater, with one half of his favorite Bible verse on his & the other half on mine, I was able to make for us. Thank you so much Timestitch. You have a very satisfied customer!
18 March 2026
Unprompted review
Reply from Tapstitch
Hi Maggie,
Thank you so much for your heartfelt feedback. 😊
We’re truly delighted to hear that you had a wonderful experience with us. While we understand there can be a learning curve at first, it’s great to know that you were able to create something meaningful and that you’re happy with the final result.
We’re especially touched by your story, creating matching sweaters with a shared Bible verse is such a beautiful and personal idea. It means a lot to us that we could help make this special gift possible and ensure it arrived in time for your fiancé’s birthday.
We’re also glad that the quality, design, and overall experience met your expectations. Your satisfaction means everything to us, and we truly appreciate your support.
Wishing you a wonderful celebration, and we hope your fiancé loves the gift as much as you do.
– The Tapstitch Team ❤️
Great quality print and t shirts
Great quality print and t shirts, easy website to use with branding options and knowing this is an international shipping. I am happy with the time frame
18 March 2026
Unprompted review
Reply from Tapstitch
Hi Andrei,
Thank you so much for your kind feedback 😊
We’re delighted to hear that you’re satisfied with the print quality, t-shirts, and overall website experience, including our branding options. It’s also great to know that the international shipping timeframe met your expectations.
Your support truly means a lot to us, and we’re glad we could provide you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help! 🙌
– The Tapstitch Team ❤️
Beware sizes are way way off
The print is great, DTG for the win… but sizes are completely off I don’t mean by 1 size I mean by 2 or 3 I ordered a full slate… hoodies, T-shirts, zippers, different colours different sizes not 1 size fits either of the people they were meant for. So great UI and tool, branding feature is awesome but let me tell you if you have anyone needing XL or bigger be very careful what you order! I can’t use any of them!
17 March 2026
Unprompted review
Reply from Tapstitch
Hi Callum,
We’re really sorry to hear about your experience — especially after placing such a large and varied order. We understand how frustrating it is when sizing doesn’t match expectations, and we sincerely apologize for the inconvenience this has caused.
Providing consistent sizing across different styles and global standards is something we’re continuously working to improve. We recognize that in your case, the variation was far beyond acceptable, and we’re very sorry you encountered this during that process.
Our team is already reviewing your case, and a dedicated customer experience specialist is following up to better understand your needs. We’d be happy to recommend alternative styles that may fit you better, or explore a solution that works for you — we’re open to discussing this together.
Thank you for your feedback — it’s incredibly valuable as we continue improving. We truly hope we can find a resolution that helps you during this transition and restores your confidence in us.
– The Tapstitch Team ❤️
Low quality apperel slow shipping
It’s great that Tapstiitch replied to the review so fast and followed up with supplier as quickly as they can.
When reviewing online products the product is cart to door it’s not cart to - the shipping agents fault .. so for them to acknowledge this is good.
Online experience the same as just about every online printing product. The quality of product less than expected but useable . Shipping was killer only took 6 weeks! With need to end service topstitch passed the buck immediately to their substandard shipping agent speedX is anything but speedy they lost the package found the package couldn’t deliver it then couldn’t find it but delivered it ? Lol all in all I won’t use tap stitch again the product isn’t just a printed tshirt they are dropping shipping for you and you want to ensure best service from order to door. They don’t do it well.
7 February 2026
Unprompted review
Reply from Tapstitch
Hi Customer,
We’re really sorry to hear about your experience, especially as a first-time customer. We understand how frustrating a 6-week delivery and inconsistent tracking updates must have been, and we sincerely apologize for that.
You’re right — the last-mile delivery experience did not meet expectations here. While we work with external carriers for final delivery, the service quality ultimately reflects on us, and we take responsibility for that. Based on feedback like yours, we are actively reviewing and adjusting how orders are allocated to last-mile carriers, including reducing volume to underperforming partners and holding them accountable.
We truly appreciate you taking the time to share this. This is not the level of service we aim to provide, and we hope we’ll have another opportunity in the future to deliver a much better experience.
Again, we’re very sorry for the inconvenience caused.
– The Tapstitch Team ❤️
So far so good!
I have been using Tapstitch for a few months now and I have only just launched my business now so I have not integrated Tapstitch completely with my store. However so far I have ordered a few test shirts and the print quality is amazing. I also am based in Aus and I'm really happy that shipping is only $7 per shirt which is quite cheap for international order. Lastly, I like the idea that I can send it directly to the consumer so I don't have to keep inventory. As a startup, this is quite a nice feature to have
28 January 2026
Unprompted review
Reply from Tapstitch
Hi Alan,
Thank you so much for your kind feedback! 😊
We’re thrilled to hear that your experience with Tapstitch has been positive so far. It’s great to know that the print quality met your expectations and that our international shipping rates and direct-to-consumer fulfillment have been helpful for your business.
We’re excited to support you as you fully integrate Tapstitch with your store and grow your brand. Please don’t hesitate to reach out if you have any questions or need assistance along the way, we’re here to help every step of the way. 💪
Wishing you continued success with your new venture!
– The Tapstitch Team ❤️
Terrible
Terrible! Take your biz elsewhere.
The printing quality is horrible. T shirt color was bleeding through the print. The print was cracked and faded.
I called to question them about it. They said no refund as they have a 7 day return policy. This is after they requested photos and video which I provided. I didn’t want this issue. I need the t shirts but the quality is a joke and they won’t take responsibility for a crappy job. Don’t waste your money here.
5 March 2026
Unprompted review
Reply from Tapstitch
Hi Jillian,
We’re very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused.
After reviewing the case internally, we found that your issue was not escalated according to our standard after-sales process. A new support agent handled the conversation and unfortunately did not follow the proper escalation procedure or provide the appropriate resolution options. We truly regret this mistake and the confusion it created.
Your case has now been assigned to a dedicated team member who will review the quality concern and work with you directly to provide a proper after-sales solution. In parallel, we are also conducting an internal review of this case to identify what went wrong and improve our process to prevent this from happening again.
Thank you for bringing this issue to our attention. Feedback like yours helps us identify gaps and improve our service. We sincerely apologize again for the poor experience and hope the follow-up resolution will better meet your expectations.
– The Tapstitch Team
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