Tap Spares UK Reviews 

Elaine was a great help and super company.

Our taps were leaking so I went on Tap Spares website to find the relevant parts, having thought I had I decided just incase to send a photo of the taps to their help desk. A Lady called Elaine informed me that the taps I thought were right were indeed wrong.
Elaine sent me a link for the correct ones which I ordered.
This was the first time I had used Tap Spares UK and I was most impressed by the service I had received and would certainly recommend them.

I am grateful for quick and relevant response to a technical problem.

Truly good service!

All good, we had a small problem with a cassette which was replaced promptly.
Very good service 👏

TapSpares’ service was straightforward and the order was sent quickly. I emailed about an issue and the support was again efficient and rapid, they sorted it out asap.
I will be very happy to use the company again.

I needed to order a replacement valve for a tri-tap with little information. The Tap Spares website made it easy to identify the part and it arrived quickly. Sadly there seemed to be a problem with the thread but Tap Spares sent me a replacement very quickly and without quibble. Very good company to deal with and with excellent customer service

Our taps were leaking so I went on Tap Spares website to find the relevant parts, having thought I had I decided just incase to send a photo of the taps to their help desk. A Lady called Elaine informed me that the taps I thought were right were indeed wrong.
Elaine sent me a link for the correct ones which I ordered. An email informed me that they were being despatched on the same day and they will be delivered today. Big thank you to Elaine who saved me from ordering the wrong parts. Highly recommended 👌

Helpful in resolving queries re a tap cartridge, posted out a spare part to do so

Fantastic customer service and advice from Todd who knew exactly the problem with my leaking spout. Was really helpful and offered to refund if the parts didn't work but they did. Absolutely Brilliant! would recommend to everyone.

Searching without success for a tap cartridge, a friend gave me a link to this site, and I'm glad he did. Todd found me what I need and the part is on its way. The knowledge, speed and efficiency, as well as the willingness to help with a small problem, are very impressive and this exceptional business deserves to do well.

Very impressed and heart-warmed by the customer service. Thank you Jocelyn for taking the time and care to trouble shoot our tap problem and recommending a cost-effective solution which solved the problem. Definitely recommend this company and will use again.

Good and knowledgeable telephone advice and product (replacement valves for Franke mixer tap) that did the job easily and effectively.

Great service and quick delivery, can't fault that.

Excellent customer services feedback. I got a reply in 3 minutes after completing their online form with accurate help and guidance and the offer of further support. Highly recommended *****

Had a dripping kitchen tap and managed to find the exact replacement from Tap Spares UK. Ordered and arrived within 2 days. I would highly recommend and will return should I get another leaky tap!

Thanks for the quick order turnaround and fast delivery. Great service and easy to use website.

A great website and so easy to use . Tap Spares easily identified my tap and the new cartridges arrived within days. We are not particularly handy but with the instructions , also included , we were able to replace our tap cartridges and stop the awful hammering noise. Highly recommend.

Contacted TapSpares after my daughter’s new house kitchen tap started to drip from the neck. The correct parts posed out the next day arrived the day after. Fitted the correct parts under 10 minutes. Thanks for all the help with the correct parts and quick service will definitely use again.

I had an issue with a tap washer and after sending a couple of photos the company quickly identified my model. They kindly sent two versions of the spares needed; one is now successfully fitted and the other was quickly refunded when I returned the spare. Recommended.

I needed to replace a mixer tap cartridge, so contacted the manufacturer who told me that the tap was out of production and that I would be unlikely to find replacement cartridge.

I found TapSparesUK on line, who informed me that they did not have a exact replacement, but (after extensive research) they suggested an alternative, saying if this did not work that I should return it and they would fully refund me.

The replacement part quickly arrived and worked. Thank you "Hollie" for the fantastic service you provided and saving me a good few bob.