Tanishq Reviews 

448
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, polite, and welcoming, ensuring that every single store visit feels genuinely comfortable. Many people also deeply appreciate the wide variety of beautiful jewelry designs, the reliable product quality, and the extremely patient guidance provided. Some people were dissatisfied with the poor customer service, highlighting unhelpful staff interactions, general unresponsiveness, and an overall lack of proper support. Reviewers additionally noted frustrating experiences regarding difficult product exchanges, unexpected delivery delays, and ongoing challenges with resolving various after-sales service issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their polite, helpful, and friendly demeanor... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and severe criticism. Many... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their purchases. While many... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly, quick, polite, and helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reporting a wide range of vastly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

448 reviews

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No history of asking for reviews

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3.8

All reviews

(448)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

No knowledge staff.

Falatuk.Tanishq me koi sceame mat karo.Bolate yek Aur karate yek.Miss guide karate hi.sceame karanetak accha bolate hi . Sceme karanebad kucch bolate hi.kuch staff ko koi knowledge nahi ho.So pls able staff rakho.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer services

For my daughter's wedding, we went to Tanishq Banjara hills store. We have been a regular customers of Tanishq, be it Nagpur or Hyderabad. The staff is not only courteous and polite but also very very patient. They explained every scheme available to us along with the various offers as well as making charges applicable to each product. The went ahead of their call of duty and helped us in selection that we kept on changing. Loved their efforts. Three cheers to Sabin, Bhavani Prasad, Sita siva Kumar n Satish kumar. Keep it up ..

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Actually I am the customer of Contai…

Actually I am the customer of Contai Tanishq. Last year I was purchased lot of product from contai branch. Also I was made scheme from this branch. After that they shows their original face. Every month I faced problem during my monthly payment of scheme , because lack on follow-up. Not a single call came for reminder . Even I don’t received a single call for poila boisakh. I am totally dissatisfied on contai branch . For that reason I am bound to break my scheme and bound to go to Medinipur Tanishq branch and purchased my last product from Tanishq from Medinipur branch. Also I am surprised when I shows that the google reviews option are offed of Contai Tanishq shop. For that region I am bound to write here . I am totally dissatisfied on contai Tanishq branch as well as Tanishq brand. Further I am not going to purchase any product from Tanishq and also not recommend to any family member or friends. 😡

17 April 2025
Unprompted review
Rated 5 out of 5 stars

excellent service with most accuracy

Last week, We purchased, mangalsutra and patli from GOkhale road, thane showroom, we received excellent customer service from Dipali khot, the calculations are to the last mg accuracy and the melting process was very much shared and cobtrolled by babban, thanks Tanishq team

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Tanishq [store…

Very disappointed with Tanishq [store location]. I visited to redeem my gold scheme and old gold. I was only considering a purchase, but without my consent, the staff sent my old gold away from the store for melting, without informing or confirming with me.

Now I’m being forced to buy jewellery and pay GST + making charges for no fault of mine. They’ve taken no responsibility or offered any compensation.

This careless handling has caused financial loss and broken my trust in the brand. Please be cautious if you're exchanging old gold here.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Bought a diamond ring in Dubai kamara…

Bought a diamond ring in Dubai kamara Tanishq while on holidays in Dubai . They told me the diamond on the ring was expensive . Trusting them I bought it. Later when I checked at an another store they quoted for exact same diamond less than half the price(reputed store).
I later checked at another place and it was the same.
Now since a month I am in touch with them but no answer why I paid so high. They keep saying they are investing and the price of the diamond is such . That too after they said to me that the diamond of that price was not available in the store I bought it.
Every time I question they will delay to reply and send same reply rather than specifying what I am asking.
I asked for more details about the diamond and report of the investigation by them but they won’t answer now.
They also dont have a proper cert for the diamonds . It’s just the company cert.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

My name is Ritu today I have visited…

My name is Ritu today I have visited Tanishq at MI Road Jaipur Branch met with wonderful person named Ms Pushpa Sewai, She welcomed us in a very decent way and help us to chose product. She is assets for organisations. Thank you Tanishq for Good staffing.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Wrong billing - took more money from me

(I am quite old customer of Tanishq). I have raised complaint with them for wrong billing (took more money from me). For last few months I am behind them but not getting refund. They are ready to give me dinner voucher. this is their billing mistake then why should I accept dinner voucher? Feeling quite frustrated.

20 October 2024
Unprompted review
Rated 4 out of 5 stars

Need more designs.

Recently visited to tanishq vellore new shop. Very much satisfied with the service by staffs especially of miss. Priya who has attended me in a very nice way.

Can update with more designs pls.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Tanishq is the best and most Trusted brand in Jewellery

I have been a regular customer of Tanishq and frequently visit Tanishq Gold Souq Gurugram. The purity and designs of Tanishq are beyond words. The Tata brand as always never let's you down. It is the best.

At Gold souq Mr Nitish Sharma always welcomes with smile and his polite gestures along with his intricate knowledge about jewellery has always impressed. He has always shown interest in displaying and guiding during my purchases.

Looking forward to have my further purchases from Tanishq.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Tanisq by Tata is a joke almost all our…

Tanisq by Tata is a joke almost all our jewellery we bought from Tanisq Trichy branch broke after 2/3 times of using, when we approached the store they say its beyond repairable so they trick you to buy new jewels with extortionate making charges and the same goes on and on evertime, it seems Tanisq by Tata deliberatly make jewels with weak points so it easily breaks so customers will exchange for new jewels with extortionate making charges.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

I have been to Tanishq showroom at Shipra Mall Indirapuram

I have been to Tanishq showroom at Shipra Mall in Indirapuram. The showroom has a vast collection meeting needs and requirements of all segment.
I was attended to by Pooja Sharma who is extremely humble, friendly, knowledgeable and very patient in dealing with customers. She guided me in a very appropriate manner to select the item needed by me.
I wish her all the best.
I would also like to express a word of appreciation for Mr Hazra, who very skilfully repaired an item of mine.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Good evening,

Good evening,
Respected
Mr. C K Venkataraman Managing Director and
Mr. Ajoy Chawla Chief Executive Officer.

My self Shubham Soni I will give you my first interview on 10th December 2024 Tuesday.
2nd round of interview was 24th December 2024
Interview taken by Avinash Ji (AREA BUISNESS MANAGER).
For Tanishq Jewels C G road Ahmedabad.
24th December 2024 to 7th January 2025.
Total 14 days Takes Your Managment team for just Selecting me.
7th January 2025 Grishma madam told me You are selected.
Give me needed documents. To joining you.
I will give you my all documents. More than 7 times to Grishma madam and Yashika madam Your Senior HR TEAM.
To many Times I ask With Grishma ma’am she told me. You are 110% Joining to Titan don’t worry.
Till 10th of February 2025 your offer letter is on your hand.
She told me that Tanishq jewels only Hired HSC passout person But in a Special case I mail With Yashika HR and Seniour management team And Avinash (AREA BUISNESS MANAGER).
All are agree i hired you on special case because you have more than 6 years of experience in jewellery field.all times I communicate with Grishma ma’am she told don’t worry Shubham aapka Joinning ho jayega.
Yashika is on leave to 7 days.
Please wait when she is coming on Monday 10th February than your Offer letter was on your hand.
Yashika call me 10th of February 2025 (6:20 Pm)
You’re not joining because you don’t have not your HSC CIRTIFICATE.
I’m really Appologized for Grishma because she is new staff.
First of all Grishma Madam wrong communicate with me 60 days ( PROCESSING TIMES - INTERVIEW TO JOINNING)
2nd mr. Avinash (Area buisness manager) he will not even knows when i give the interview to him. Which days it will take to process.
3rd miss Yashika HR team She already have all documents she knows I don’t have completed 12th HSC she tell me 10th February more than 45 days you are Rejected.
Because i have completed my Diploma of Electronics and communication engineering
10th + 3 years Studying .
You if you don’t want to hire me please don’t hire I’m fine BUT tell earlier.
Your management team waste my Two months.
Yashika Also rudely talk to me on call with attitude i hire more than 60 people don’t teach me. I don’t want to hire you.
Don’t hire me if you don’t want Employees.
Please give me my two month salary because I’m very poor person.
I said to 2 companies No for Tanishq only.
And please Report your HR department
She both are fraud to me. She broke my trust and Time. Please kindly Help me


Regards
Shubham H Soni


10 February 2025
Unprompted review

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