Tanishq Reviews 

448
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, polite, and welcoming, ensuring that every single store visit feels genuinely comfortable. Many people also deeply appreciate the wide variety of beautiful jewelry designs, the reliable product quality, and the extremely patient guidance provided. Some people were dissatisfied with the poor customer service, highlighting unhelpful staff interactions, general unresponsiveness, and an overall lack of proper support. Reviewers additionally noted frustrating experiences regarding difficult product exchanges, unexpected delivery delays, and ongoing challenges with resolving various after-sales service issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their polite, helpful, and friendly demeanor... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and severe criticism. Many... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their purchases. While many... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly, quick, polite, and helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reporting a wide range of vastly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

448 reviews

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No history of asking for reviews

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3.8

All reviews

(448)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

monthly scheme is very convenient

The monthly scheme is very convenient. It encourages regular savings and comes with tanishq's trust. I didn't face any issues. Jitender ji guided me well about how and when to redeem the amount. I had great experience at tanish thanks to Mr. Jitender. He was extremely polite,helpful,and professional. He patiently answered all my questions and made sure I was comfortable throughout my yesterday 23.06.25 visit. His hospitality truly stood out.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Hi I am Shweta 3 days before i…

Hi I am Shweta 3 days before i purchased jwellery from Tanishq laxmi road , representative Ganesh More as it is provided me a very good service good knowledge of products transperancy with customer is key of a good represanative.i am happy would love to visit again.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Tanishq Kudal - Amazing!

Tanishq Kudal: visited to buy 1 gold item but found the staff, Rohit Tawde and other members so knowledgeable and professional that ended up buying more items in gold - gladly!

The technology used in Tanishq to manage gold ornaments is in a league of its own.

Great quality ornaments at surprisingly affordable prices - just like Shree Ratan Tata would have wanted it to be.

Sonali Parab
Kudal

27 May 2025
Unprompted review
Rated 1 out of 5 stars

I purchae gold diamond ring before…

I purchae gold diamond ring before atleast 2.5 years,diamond nikal gaya,to 22march2025 ko dusra diamond lagvaya charges deke 20 din me fir nikal gaya,ab vo kehte hai ki humane kaha tha nikal jayega to me kehta hu ki to q lagaya ullu banate hai ahmedabad chandkheda se liya tha iska bill hai form no.240133190
My mobile no.8000371188
Salesman sab juthe hai

22 March 2025
Unprompted review
Rated 4 out of 5 stars

Good Salesperson

Yesterday I bought jewellery at the Tanishq store at New BEL Road, Bangalore. I was given excellent service by Swati. She was very informative, polite and friendly. I recommend her as a very decent salesperson.
Thank you, Swati.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Tanishq

The very first thing that attracts me to TANISHQ is the logo “A TATA PRODUCT”. I am a great admirer of Late Shri Ratan Tata. Needless to say, the honesty, 100% commitment and welfare of the common man has always been the motto of the TATAs.
Now, when I talk of Tanishq Jewellery, my visit to the Matunga store, is the place where I met Rahul….. Rahul Nair. For me, the name Rahul is now so synonymous to Tanishq that after Rahul changed from Matunga to Borivali, my visits are frequent to the Borivali store of Tanishq.
During my visits to the store, Rahul has provided excellent service of showcasing the various designs, helping choose, and explaining the details. Apart from being friendly and kind natured, He is a very polite and patient executive, which is rarely found. I must say Rahul has made my visit worthy and my purchase value for money. Rahul made my visit to the store very comfortable to take as much time to make choices according t one’s budget.
Rahul Nair, made himself available from the time I reached the store, he took care and was courteous enough to offer tea and sandwich as it took almost 6 hours to finalise things. He assisted in the entire process until the billing was done.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Tanishq has a great collection for…

Tanishq has a great collection for jewellery . They have really beautiful designs and a lot of options to choose from. We got a lot of compliments for the things we bought from here. Overall it was a great experience shopping from them.

Ms. Sunita Verma attended our requirements. Even though she is in the family way, she attended very politely and sincerely our needs.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Tanishq Boisar

Hi

GR8 experice with Tanishq Boisar Branch they alwasy support to you even you cashback the old and new gold I really impressed they give good value for your product compair to other stores. I saw the efforts to them staff Miss. Siddhi Davane customer representative. also I am appriciating to them Karigar Mrs. Bikas Ghosh I am really impressed his observation about the products and skilled.

thanks onece again to Tanishq
we back soon again

thanks

Sushma & Amol Rajpurkar

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy Guidance & Smooth Transaction

I have been a regular customer of Tanishq since 2019 thanks to the wonderful service offered by their staff Tulsi at the Vashi store. Tulsi would make sure to call me every few months whenever there was an offer going on at Tanishq. Recently I came to the store to sell my old jewellery and I must commend Tulsi for guiding me through the whole process patiently. With her professionalism she helped me understand the valuation ensuring that I made the right decision. Her expertise gave me the complete confidence to make the right choice.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend to Tanishq janakpuri…

I highly recommend to Tanishq janakpuri for any gold ornaments purchase I have visited this place and kiran ma'am help me so much for purchasing the gold bangles for my wife Thank you so much Kiran ma'am for wonderful experience

26 April 2025
Unprompted review

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